Doxford

About Doxford
Doxford is a pet sitting software, which enables pet training, daycare, and boarding centers to manage appointments, invoices, clients, online payments, and more on a centralized platform. Catteries can create orders and invoices, handle pets' check-in and out, maintain a record of activities using images or notes and view daily, weekly, or monthly appointments on a calendar.
Using Doxford, organizations can receive payments via PayPal and add relevant documents to maintain client or pet records and store them in a repository. Businesses can send emails about upcoming appointments, events, birthday greetings, and pets' vaccination expiry dates to clients, and visualize financial data in the form of graphs or charts. The mobile application also lets dog walkers view their daily schedules, track routes using GPS functionality, upload pictures or comments, and more.
Pet daycare centers can use Doxford to create customizable appointment request pages by adding services and contact information, enabling clients to make online bookings. Other features include e-signatures, automated reminders, activity dashboard, Google Calendar integration, and data filtering.
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- Industry: Building Materials
- Company size: 501–1,000 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Simple software
Reviewed on 2019/07/18
Great for keeping your business organized and productive.
Great for keeping your business organized and productive.
Pros
All in one for managing your pet based business. Keeping track of your clients alone makes this software invaluable. 24/7 customer support.
Cons
Haven't found any software issues in my time using it yet. Maybe a few more customization options would be nice.
Response from Doxford
Thank you for such a nice review. We're working on the system every day, so there's gonna be many more valuable features really soon!
- Industry: Individual & Family Services
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Pet Sitting Software I’ve Found
Reviewed on 2021/03/10
I don’t often write reviews however I feel like this one deserves a special mention because it’s...
I don’t often write reviews however I feel like this one deserves a special mention because it’s really good and it is getting better every day. I like the visuals and the graphics and the thought behind it. The software maker is really easy to contact with any suggestions and feature improvements and he has already implemented quite a few things I suggested. It’s nice because you can tailor it exactly to your needs which saves you time. With other ones I didn’t like the design and it wasnt customisable so I couldn’t change much, but this is great! You can tell that the software [SENSITIVE CONTENT HIDDEN] genuinely cares about making it just right for your business needs. It’s saved me so much time as before I was doing everything manually by hand.
It has pet info, client info, payments, calendar, invoicing, email templates, booking system, vaccine parts, legal disclaimer sections, check in/out, etc etc. I went through a lot of software trials before deciding on this one and I’ve now been using it for about a year. They have a trial you can do first, which is what I did. Hope that’s helps someone in their pet sitting business.
Pros
I really like the design, colours, customisability and features. The customer service is second to none. It has absolutely everything you need to run a good pet sitting business all in one place.
Cons
There are a few improvements to the booking system that the software [SENSITIVE CONTENT HIDDEN] is still working on. At the moment I use youcanbook.me for the meet and greet part but other than that I use Doxford. But probably within a week of writing this they’ll be perfect as whenever I contact him he makes changes really fast to get it better! That’s one of the things I like so much about Doxford is how much he listens and perfects it to my company’s needs
Reasons for Choosing Doxford
Much better design, fantastic customer service, much more helpful altering things to exactly fit my company as I needed it, much more logical layout.Switched From
Pet Sitter PlusReasons for Switching to Doxford
As above: I personally feel that Doxford has better design, fantastic customer service, much more helpful altering things to exactly fit my company as I needed it, much more logical layout.- Industry: Veterinary
- Company size: 11–50 Employees
- Used for Free Trial
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Not enough time with it
Reviewed on 2021/05/28
Pros
It was easy to keep up with appointments that were last minute
Cons
I don’t think that I had enough time to see anything significantly wrong with the program
- Industry: Individual & Family Services
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Exactly what I needed!
Reviewed on 2021/02/01
I was looking for something very specific & Doxford fit the bill completely. I wanted something...
I was looking for something very specific & Doxford fit the bill completely. I wanted something affordable for a 1 person team. I knew going in that I wanted text notifications, reports with pictures and notes, plus the ability to track payments. I also needed to easily manage my schedule and be able to customize my services to each clients needs. All that while being able to access this from any device! Doxford still checks all of those boxes for me months later!! I actually went down almost the entire list on Capterra for pet sitting software, and tested them. Took me a month, so I did my research and found Doxford to be the best and most affordable for all of those things I needed.
Doxford's calendar view shows me everything going on that day, week and month- it's perfect! Prior to using Doxford I was having to use a physical calendar and two apps on my phone. It was ridiculous! Now, I can glance at the calendar and know who is paid up, what appointments are confirmed and when I have openings! AMAZING!
One thing I didn't know I would want, that Doxford offers, is that I can have complete pet profiles with feeding instructions, medications and personality descriptions. I like having all that info right at my finger tips in the software, so I don't have to dig through paperwork or try to remember everything on my own. It's SO HELPFUL when you can see your notes from a past stay to refresh your memory on boarding a particular dog.
Pros
I love that I can easily view and manage my schedule online from anywhere. My customers get text notifications with a link to their check in report with pictures. I like how I can actually customize the reports a little bit too, so I can check off meals or medications that have been given. Everything is so nice and streamlined for me because all the information I need is in one place. Saves me time and my customers love it! Also, their support team is on top of everything, so its nice knowing someone has your back!
Cons
I do wish I could have multiple owners receive text message alerts. As of right now you can only have the notifications sent to one phone number. However, I told the dev about this wish and it may be in the works. Any time I have brought up a feature idea to the support team they are all ears. I can tell they love what they do.
Reasons for Choosing Doxford
I switched from the Walkies app because they were making way too many changes that made the app less and less useful for me. Also, I was not able to use that app on an android phone or on my computer and I needed that flexibility. There had been the promise of an android app for the better part of a year and it never happened so I just decided to move on to something more fitting.Reasons for Switching to Doxford
Doxford offered ALL the things I am looking for at an affordable price. Other software would have only some of what I needed, or the price was too high for me. I like how easy it is to use the Doxford software and mobile app together. I really enjoy the overall look and design of Doxford a lot more than the others I tested too.- Industry: Veterinary
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Growing groomer
Reviewed on 2021/02/01
So far my experience has been good. I have made suggestions that the company has implemented and...
So far my experience has been good. I have made suggestions that the company has implemented and used my ideas.
Pros
Doxford is a less expensive software to use. It is a growing service so being patient with the lack of features is important but for the price it does what you need it to. They have been amazing at listening to suggestions. I think the program has the potential of being a great program to use.
Cons
I miss some features such as taking credit cards with the program, having confirmation texts sent to customers to respond and we know they confirmed their appointment.
Alternatives Considered
Revelation PetsReasons for Choosing Doxford
They were expensive and features that I needed daily would stop working such as confirming appointments, creating a new client, scheduling an appointment. Whenever they added a new feature something else stopped working. Also, when you called in with issues they always "submitted a ticket" to have it fixed and would let you know when it was fixed but never received anything back about itSwitched From
DaySmart PetReasons for Switching to Doxford
It was cheaper even tho it lacked alot of features but they said they were open to ideas and suggestions.Doxford FAQs
Below are some frequently asked questions for Doxford.Q. What type of pricing plans does Doxford offer?
Doxford offers the following pricing plans:
- Starting from: US$24.90/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Doxford is available on a pay-as-you-go basis. Pricing starts at $39.90 per month ($24.90 per month if paid annually) and scales with number of active users.
Q. Who are the typical users of Doxford?
Doxford has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Doxford support?
Doxford supports the following languages:
English
Q. Does Doxford support mobile devices?
Doxford supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Doxford integrate with?
Doxford integrates with the following applications:
Google Calendar, PayPal, Stripe
Q. What level of support does Doxford offer?
Doxford offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
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