Doxford

Pet sitting software for pet training and daycare centers

About Doxford

Doxford is a pet sitting software, which enables pet training, daycare, and boarding centers to manage appointments, invoices, clients, online payments, and more on a centralized platform. Catteries can create orders and invoices, handle pets' check-in and out, maintain a record of activities using images or notes and view daily, weekly, or monthly appointments on a calendar.

Using Doxford, organizations can receive payments via PayPal and add relevant documents to maintain client or pet records and store them in a repository. Businesses can send emails about upcoming appointments, events, birthday greetings, and pets' vaccination expiry dates to clients, and visualize financial data in the form of graphs or charts. The mobile application also lets dog walkers view their daily schedules, track routes using GPS functionality, upload pictures or comments, and more.

Pet daycare centers can use Doxford to create customizable appointment request pages by adding services and contact information, enabling clients to make online bookings. Other features include e-signatures, automated reminders, activity dashboard, Google Calendar integration, and data filtering.

Pricing starting from:

US$24,90/month

  • Free Trial
  • Subscription

Devices

Business size

S M L

Pricing starting from:

US$24,90/month

  • Free Trial
  • Subscription

Images

Doxford dashboard
Doxford calendar
Doxford orders
Doxford edit company details
Doxford create appointment request page
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Doxford video
Doxford screenshot: Doxford dashboard Doxford screenshot: Doxford calendar Doxford screenshot: Doxford orders Doxford screenshot: Doxford edit company details Doxford screenshot: Doxford create appointment request page

Features

Total features of Doxford: 36

  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Client Management
  • Commission Management
  • Confirmation/Reminders
  • Credit Card Processing
  • Customer Portal
  • Data Visualization
  • Digital Signature
  • Document Management
  • Document Storage
  • Electronic Payments
  • Email Invitations & Reminders
  • Financial Analysis
  • GPS
  • GPS Check-in / Check-out
  • Inventory Management
  • Invoice Management
  • Invoice Processing
  • Key Management
  • Order Management
  • Point of Sale (POS)
  • Push Notifications
  • Records Management
  • Recurring Appointments
  • Reporting & Statistics
  • Scheduling
  • Search/Filter
  • Service Catalog
  • Staff Management

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Reviews

Overall rating

4,7 /5
(12)
Value for Money
5/5
Features
4,7/5
Ease of Use
4,8/5
Customer Support
5/5

Already have Doxford?

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Showing 5 reviews of 12
Verified Reviewer
Overall rating
  • Industry: Building Materials
  • Company size: 501-1 000 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Simple software

Reviewed on 2019/07/18

Great for keeping your business organized and productive.

Great for keeping your business organized and productive.

Pros

All in one for managing your pet based business. Keeping track of your clients alone makes this software invaluable. 24/7 customer support.

Cons

Haven't found any software issues in my time using it yet. Maybe a few more customization options would be nice.

Response from Doxford

Thank you for such a nice review. We're working on the system every day, so there's gonna be many more valuable features really soon!

Lara A.
Overall rating
  • Industry: Individual & Family Services
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best Pet Sitting Software I’ve Found

Reviewed on 2021/03/10

I don’t often write reviews however I feel like this one deserves a special mention because it’s...

I don’t often write reviews however I feel like this one deserves a special mention because it’s really good and it is getting better every day. I like the visuals and the graphics and the thought behind it. The software maker is really easy to contact with any suggestions and feature improvements and he has already implemented quite a few things I suggested. It’s nice because you can tailor it exactly to your needs which saves you time. With other ones I didn’t like the design and it wasnt customisable so I couldn’t change much, but this is great! You can tell that the software [SENSITIVE CONTENT HIDDEN] genuinely cares about making it just right for your business needs. It’s saved me so much time as before I was doing everything manually by hand.
It has pet info, client info, payments, calendar, invoicing, email templates, booking system, vaccine parts, legal disclaimer sections, check in/out, etc etc. I went through a lot of software trials before deciding on this one and I’ve now been using it for about a year. They have a trial you can do first, which is what I did. Hope that’s helps someone in their pet sitting business.

Pros

I really like the design, colours, customisability and features. The customer service is second to none. It has absolutely everything you need to run a good pet sitting business all in one place.

Cons

There are a few improvements to the booking system that the software [SENSITIVE CONTENT HIDDEN] is still working on. At the moment I use youcanbook.me for the meet and greet part but other than that I use Doxford. But probably within a week of writing this they’ll be perfect as whenever I contact him he makes changes really fast to get it better! That’s one of the things I like so much about Doxford is how much he listens and perfects it to my company’s needs

Cassandra R.
Overall rating
  • Industry: Veterinary
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Growing groomer

Reviewed on 2021/02/01

So far my experience has been good. I have made suggestions that the company has implemented and...

So far my experience has been good. I have made suggestions that the company has implemented and used my ideas.

Pros

Doxford is a less expensive software to use. It is a growing service so being patient with the lack of features is important but for the price it does what you need it to. They have been amazing at listening to suggestions. I think the program has the potential of being a great program to use.

Cons

I miss some features such as taking credit cards with the program, having confirmation texts sent to customers to respond and we know they confirmed their appointment.

Jana R.
Overall rating
  • Industry: Individual & Family Services
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Exactly what I needed!

Reviewed on 2021/02/01

I was looking for something very specific & Doxford fit the bill completely. I wanted something...

I was looking for something very specific & Doxford fit the bill completely. I wanted something affordable for a 1 person team. I knew going in that I wanted text notifications, reports with pictures and notes, plus the ability to track payments. I also needed to easily manage my schedule and be able to customize my services to each clients needs. All that while being able to access this from any device! Doxford still checks all of those boxes for me months later!! I actually went down almost the entire list on Capterra for pet sitting software, and tested them. Took me a month, so I did my research and found Doxford to be the best and most affordable for all of those things I needed.

Doxford's calendar view shows me everything going on that day, week and month- it's perfect! Prior to using Doxford I was having to use a physical calendar and two apps on my phone. It was ridiculous! Now, I can glance at the calendar and know who is paid up, what appointments are confirmed and when I have openings! AMAZING!

One thing I didn't know I would want, that Doxford offers, is that I can have complete pet profiles with feeding instructions, medications and personality descriptions. I like having all that info right at my finger tips in the software, so I don't have to dig through paperwork or try to remember everything on my own. It's SO HELPFUL when you can see your notes from a past stay to refresh your memory on boarding a particular dog.

Pros

I love that I can easily view and manage my schedule online from anywhere. My customers get text notifications with a link to their check in report with pictures. I like how I can actually customize the reports a little bit too, so I can check off meals or medications that have been given. Everything is so nice and streamlined for me because all the information I need is in one place. Saves me time and my customers love it! Also, their support team is on top of everything, so its nice knowing someone has your back!

Cons

I do wish I could have multiple owners receive text message alerts. As of right now you can only have the notifications sent to one phone number. However, I told the dev about this wish and it may be in the works. Any time I have brought up a feature idea to the support team they are all ears. I can tell they love what they do.

Noel C.
Overall rating
  • Industry: Consumer Services
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Simple, Easy to Use, Amazing Customer Service

Reviewed on 2020/02/06

I love that I can have mostly all of my business information in one, easy to use location. Client...

I love that I can have mostly all of my business information in one, easy to use location. Client information, invoicing, vaccines, even client communication. My clients appreciate the client portal and ability to view/edit their information and their pets information at any time, pay their invoices and view previous ones, and request appointments all in one easy spot.

Pros

Simple, Easy-to-use, Affordable. Ability to easily create and host a website along with features that would best serve me and my customers right off the bat. Customer service is top notch and feels like having a partner ready to help make things easier, implement a feature, or fix a bug.

Cons

Would love more customization options in the future. Looking forward to the development of the mobile version, the Android App, and Boarding and Daycare implementations!

Showing 5 reviews of 12 Read all reviews

Doxford FAQs

Below are some frequently asked questions for Doxford.

Doxford offers the following pricing plans:

  • Starting from: US$24,90/month
  • Pricing model: Subscription
  • Free Trial: Available

Doxford is available on a pay-as-you-go basis. Pricing starts at $24.90 per month and $19.90 per month/billed annually and scales with number of active users.

We do not have any information about Doxford features

Doxford has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

We do not have any information about what languages Doxford supports

Doxford supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Doxford integrates with the following applications:

Google Calendar

Doxford offers the following support options:

Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat

Related categories

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