About TADA

TADA is a customer retention platform, which helps businesses to improve their sustainability by retaining their customers better. Brands can run targeted marketing campaigns, monitor return on investments (ROI) in real-time, and engage with customers through various custom reward schemes.

TADA allows enterprises to track members on a dashboard, send subscription expiration alerts, promotional offers, and payment confirmations via push notifications, email or SMS, and request customer feedback in the form of reviews, Q&As, or ratings. Customers can promote referral programs via WhatsApp, Facebook, LINE, or text messages and receive commissions or rewards. The software includes machine learning (ML) algorithms, which help businesses gain visibility into subscribers' behavior, revenue, and member demographics, among other metrics.

TADA offers a reward API, which helps businesses integrate the software with several third-party applications. Administrators can create, manage, or send electronic gift cards and view member details, including referral activities, redemptions, and transaction history on a centralized platform.

Key benefits of TADA

TADA App
The all powerful app that acts as a wallet for users to access and engage with various programs from various brands.

TADA Partner App
An app to equip brands’ front-liners, such as cashiers, admins, salespersons, with capability to onboard members, add points, send e-vouchers, and many other functions.

Insights by TADA
A very important app that helps brands to collect, manage and leverage their data. It is also the portal from which brands can send targeted campaigns and personal communications.

Whitelabel App
A customized app with your branding and look-and-feel, equipped with all the powerful TADA app features.

Devices

Business size

S M L

Images

End-to-End Customer Retention Platform
Wide Corporate & Merchant Network
TADA Product
Incentivize customers by implementing points collection, tiering, reward schemes and points redemption.
Turn customers into subscribers who agree to regularly pay in advance to receive benefits and collect recurring payments.
Reward anyone who is loyal to your company (customers, employees, agents, or channel partners) using a platform that offers a wide variety, secure, and integrated rewards.
Turn word-of-mouth into a profitable and trackable sales channel. 

Capabilities :
-Refer a friend and selling a product / service 
-Refer and selling an entire catalog
-Refer a friend to join the program
Capabilities :
-Higher or lower rewards depending on customer visit frequency
-Automatic rewards for lapsed or lost customers
-Brands can custom the rewards’ amount, rules, and minimum purchase.
An app where users can enroll and keep track of their membership programs with brands that work with TADA.
Personalized marketing campaign that is customized, based on data-driven customer insights via TADA dashboard
View 12 more
TADA screenshot: End-to-End Customer Retention Platform TADA screenshot: Wide Corporate & Merchant Network TADA screenshot: TADA Product TADA screenshot: Incentivize customers by implementing points collection, tiering, reward schemes and points redemption. TADA screenshot: Turn customers into subscribers who agree to regularly pay in advance to receive benefits and collect recurring payments. TADA screenshot: Reward anyone who is loyal to your company (customers, employees, agents, or channel partners) using a platform that offers a wide variety, secure, and integrated rewards. TADA screenshot: Turn word-of-mouth into a profitable and trackable sales channel. 

Capabilities :
-Refer a friend and selling a product / service 
-Refer and selling an entire catalog
-Refer a friend to join the program TADA screenshot: Capabilities :
-Higher or lower rewards depending on customer visit frequency
-Automatic rewards for lapsed or lost customers
-Brands can custom the rewards’ amount, rules, and minimum purchase. TADA screenshot: An app where users can enroll and keep track of their membership programs with brands that work with TADA. TADA screenshot: Personalized marketing campaign that is customized, based on data-driven customer insights via TADA dashboard TADA screenshot:

Features

Total features of TADA: 54

  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Applications Management
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Segmentation
  • Chat/Messaging
  • Collections Management
  • Communication Management
  • Customer Database
  • Customer Segmentation
  • Customer Surveys
  • Data Visualization
  • Electronic Payments
  • Email Marketing
  • Engagement Analytics
  • Enrollments/Onboarding
  • Feedback Management
  • Gamification
  • Gift Card Management
  • Historical Reporting
  • Loyalty Cards
  • Loyalty Program
  • Member Communication
  • Member Database
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Payment Processing
  • Performance Management
  • Performance Metrics
  • Progress Tracking
  • Push Notifications
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Referral Tracking
  • Reporting & Statistics
  • Rewards Management
  • Segmentation
  • Subscription Management
  • Surveys & Feedback
  • Third Party Integrations
  • Transaction History
  • Website Management
  • eCommerce Management

Alternatives

Zoho CRM

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#1 Alternative to TADA
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Kangaroo

4,5
#2 Alternative to TADA
Kangaroo Rewards is a digital loyalty program with automated marketing technology to engage customers, increase sales,...

Spendgo

4,6
#3 Alternative to TADA
Loyalty marketing platform built for businesses of all sizes that lets you reach your customers in-store, online, or...

Influitive

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#4 Alternative to TADA
The Influitive platform helps B2B companies discover, nurture, and mobilize their customers, developers, partners, and...

Reviews

Overall rating

4,7 /5
(9)
Value for Money
4,1/5
Features
4,4/5
Ease of Use
4,3/5
Customer Support
4,5/5

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Showing 5 reviews of 9
Sheikh S.
Overall rating
  • Industry: Computer Software
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Easy Software & Excellent Support

Reviewed on 2020/11/14

Overall It’s really helpful and their customer support is excellent.

Overall It’s really helpful and their customer support is excellent.

Pros

Well organized dashboard and UI is simple that makes TADA more attractive. It helps us to get in touch with our customers. Customers are your best referral to grow your business and it makes it easy to turn your loyal customers to be your referral partner. The campaign feature helps to reach customers.

Cons

Don’t have any issues yet. Team TADA is continuously updating its software.

Nadia P.
Overall rating
  • Industry: Cosmetics
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Happy Loyal Costumer

Reviewed on 2020/09/16

easy to navigate, great value of money, make promotion cost less (overall)

easy to navigate, great value of money, make promotion cost less (overall)

Pros

simple UIUX makes it easy for my marketing team and finance team to navigate around

Cons

overall we don't have any complaint about the software, it's rarely glitch, works very well, easy to navigate also.

Uzman M.
Overall rating
  • Industry: Banking
  • Company size: 1 001-5 000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

adaptable media for users

Reviewed on 2020/09/11

Good in coordination but not adaptive for system improvment

Good in coordination but not adaptive for system improvment

Pros

I like the flexible setting on dashboard for tada menu that easy for us to operate.

Cons

this software has a limited menu that we can use. for example for the menu that needs formula or spesific condition.

Sisca R.
Overall rating
  • Industry: Retail
  • Company size: 1 001-5 000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

TADA as your loyalty program partner-

Reviewed on 2020/09/10

1. The loyalty program is run very well
2. Easy to do
3. Account Manager and Project Manager very...

1. The loyalty program is run very well
2. Easy to do
3. Account Manager and Project Manager very helpful
4. Happy to cooperate

Pros

I am on behalf my company partnered with TADA since January 2020. I like about the easyness of deployment, it feels like I am not really learn something that very new to me. It's simple, yet helps us so much to reach our company goal related to loyalty of the customer & consumer. The customer service and account manager is also very good and helpful

Cons

Maybe there's small detail that can be improved, such as the database of the Area (e.g : choose Province and then City), etc

Farah F.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Grow your business with Tada

Reviewed on 2020/03/12

After Surface join Tada, we can see things clearly from the customers perspective. We use Tada...

After Surface join Tada, we can see things clearly from the customers perspective. We use Tada survey to collect all the information from customers experience.

Pros

Get in touch with your customers easily, sending out all the informations that we have, and measuring the behavior of the customers.

Cons

I wish tada could have a feature of point transfer

Response from TADA

Hi Farah,

We are thrilled to have you as part of the TADA family! Thank you for sharing your kind words with us. It means the world to us and to our entire team!

Showing 5 reviews of 9 Read all reviews

TADA FAQs

Below are some frequently asked questions for TADA.

TADA offers the following pricing plans:

  • Starting from:
  • Pricing model: Subscription
  • Free Trial: Not Available

Contact TADA directly for pricing information.

We do not have any information about TADA features

TADA has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

We do not have any information about what languages TADA supports

TADA supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations TADA has

TADA offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

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