About TADA
TADA is a customer retention platform, which helps businesses to improve their sustainability by retaining their customers better. Brands can run targeted marketing campaigns, monitor return on investments (ROI) in real-time, and engage with customers through various custom reward schemes.
TADA allows enterprises to track members on a dashboard, send subscription expiration alerts, promotional offers, and payment confirmations via push notifications, email or SMS, and request customer feedback in the form of reviews, Q&As, or ratings. Customers can promote referral programs via WhatsApp, Facebook, LINE, or text messages and receive commissions or rewards. The software includes machine learning (ML) algorithms, which help businesses gain visibility into subscribers' behavior, revenue, and member demographics, among other metrics.
TADA offers a reward API, which helps businesses integrate the software with several third-party applications. Administrators can create, manage, or send electronic gift cards and view member details, including referral activities, redemptions, and transaction history on a centralized platform.
- Free Trial
- Subscription
Key benefits of TADA
TADA App
The all powerful app that acts as a wallet for users to access and engage with various programs from various brands.
TADA Partner App
An app to equip brands’ front-liners, such as cashiers, admins, salespersons, with capability to onboard members, add points, send e-vouchers, and many other functions.
Insights by TADA
A very important app that helps brands to collect, manage and leverage their data. It is also the portal from which brands can send targeted campaigns and personal communications.
Whitelabel App
A customized app with your branding and look-and-feel, equipped with all the powerful TADA app features.
Devices
Business size
- Free Trial
- Subscription
Images
Features
Total features of TADA: 54
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Analytics/ROI Tracking
- Applications Management
- CRM
- Campaign Analytics
- Campaign Management
- Campaign Segmentation
- Chat/Messaging
- Collections Management
- Communication Management
- Customer Database
- Customer Segmentation
- Customer Surveys
- Data Visualization
- Electronic Payments
- Email Marketing
- Engagement Analytics
- Enrollments/Onboarding
- Feedback Management
- Gamification
- Gift Card Management
- Historical Reporting
- Loyalty Cards
- Loyalty Program
- Member Communication
- Member Database
- Member Portal
- Member Types
- Membership Management
- Membership Renewals
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Marketing
- Payment Processing
- Performance Management
- Performance Metrics
- Progress Tracking
- Push Notifications
- Ratings / Reviews
- Real Time Analytics
- Real Time Data
- Referral Tracking
- Reporting & Statistics
- Rewards Management
- Segmentation
- Subscription Management
- Surveys & Feedback
- Third Party Integrations
- Transaction History
- Website Management
- eCommerce Management
Alternatives
Zoho CRM
Kangaroo
Spendgo
Influitive
Reviews
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- Industry: Computer Software
- Company size: 11-50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Easy Software & Excellent Support
Reviewed on 2020/11/14
Overall It’s really helpful and their customer support is excellent.
Overall It’s really helpful and their customer support is excellent.
Pros
Well organized dashboard and UI is simple that makes TADA more attractive. It helps us to get in touch with our customers. Customers are your best referral to grow your business and it makes it easy to turn your loyal customers to be your referral partner. The campaign feature helps to reach customers.
Cons
Don’t have any issues yet. Team TADA is continuously updating its software.
- Industry: Cosmetics
- Company size: 51-200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Happy Loyal Costumer
Reviewed on 2020/09/16
easy to navigate, great value of money, make promotion cost less (overall)
easy to navigate, great value of money, make promotion cost less (overall)
Pros
simple UIUX makes it easy for my marketing team and finance team to navigate around
Cons
overall we don't have any complaint about the software, it's rarely glitch, works very well, easy to navigate also.
- Industry: Banking
- Company size: 1 001-5 000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
adaptable media for users
Reviewed on 2020/09/11
Good in coordination but not adaptive for system improvment
Good in coordination but not adaptive for system improvment
Pros
I like the flexible setting on dashboard for tada menu that easy for us to operate.
Cons
this software has a limited menu that we can use. for example for the menu that needs formula or spesific condition.
- Industry: Retail
- Company size: 1 001-5 000 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
TADA as your loyalty program partner-
Reviewed on 2020/09/10
1. The loyalty program is run very well
2. Easy to do
3. Account Manager and Project Manager very...
1. The loyalty program is run very well
2. Easy to do
3. Account Manager and Project Manager very helpful
4. Happy to cooperate
Pros
I am on behalf my company partnered with TADA since January 2020. I like about the easyness of deployment, it feels like I am not really learn something that very new to me. It's simple, yet helps us so much to reach our company goal related to loyalty of the customer & consumer. The customer service and account manager is also very good and helpful
Cons
Maybe there's small detail that can be improved, such as the database of the Area (e.g : choose Province and then City), etc
- Industry: Health, Wellness & Fitness
- Company size: 51-200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Grow your business with Tada
Reviewed on 2020/03/12
After Surface join Tada, we can see things clearly from the customers perspective. We use Tada...
After Surface join Tada, we can see things clearly from the customers perspective. We use Tada survey to collect all the information from customers experience.
Pros
Get in touch with your customers easily, sending out all the informations that we have, and measuring the behavior of the customers.
Cons
I wish tada could have a feature of point transfer
Response from TADA
Hi Farah,
We are thrilled to have you as part of the TADA family! Thank you for sharing your kind words with us. It means the world to us and to our entire team!
TADA FAQs
Below are some frequently asked questions for TADA.Q. What type of pricing plans does TADA offer?
TADA offers the following pricing plans:
- Starting from:
- Pricing model: Subscription
- Free Trial: Not Available
Contact TADA directly for pricing information.
Q. What are the main features of TADA?
We do not have any information about TADA features
Q. Who are the typical users of TADA?
TADA has the following typical customers:
2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+
Q. What languages does TADA support?
We do not have any information about what languages TADA supports
Q. Does TADA support mobile devices?
TADA supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does TADA integrate with?
We do not have any information about what integrations TADA has
Q. What level of support does TADA offer?
TADA offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Related categories
See all software categories found for TADA.
