IT Curves

Integrated suite of transportation management solutions

About IT Curves

IT Curves is an integrated software suite that helps transport service providers manage dispatching, fleet tracking, billing, and call center operations. The customer transportation booking tool allows users to view scheduled trips and fare estimates, access ETAs, send instructions to drivers, process payments, leave tips, and select preferred vehicle type, such as sedan, limo, hybrid, and shuttle.

IT Curves' call center module enables staff members to access customers’ trip history, capture pick-up addresses, calculate cost estimates, and book or schedule multi-tiered and recurring trips. The cashiering functionality allows supervisors to create and manage daily or weekly car lease structures based on multiple criteria, including driver eligibility, vehicle attributes, and schedules. Administrators can also set up billing terms, cancellation fees, tip amount limits, and pickup rates for post-paid accounts across taxicab, paratransit, and limousine services.

IT Curves' fleet management tool enables staff members to track vehicle license renewals, maintain an inventory list, and manage repair tickets. The manifest builder also lets users verify addresses, identify duplicate trips, track rejected trips, and create routes and sub-routes.

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Images

IT Curves main interface
IT Curves pick-up details
IT Curves route details
IT Curves geographical maps
View 5 more
IT Curves video
IT Curves screenshot: IT Curves main interface IT Curves screenshot: IT Curves pick-up details IT Curves screenshot: IT Curves route details IT Curves screenshot: IT Curves geographical maps

Features

Total features of IT Curves: 45

  • Access Control
  • Activity Dashboard
  • Billing & Invoicing
  • Booking Management
  • Call Center Management
  • Call Recording
  • Computer Telephony Integration
  • Configuration Management
  • Contract Management
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Profiling
  • Customizable Branding
  • Data Import
  • Data Import/Export
  • Dispatch Management
  • Electronic Data Interchange
  • Estimating
  • History Tracking
  • IVR / Voice Recognition
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Job Management
  • Job Scheduling
  • Order Management
  • Permission Management
  • Recurring Billing
  • Recurring Tasks
  • Reporting & Statistics
  • Role-Based Permissions
  • Route Management
  • Route Optimization
  • SLA Management
  • Scheduling
  • Self Service Portal
  • Shipping Management
  • Supplier Management
  • Task Management
  • Task Scheduling
  • Transportation Management
  • Warehouse Management
  • Work Order Management

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SmartFreight

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OptimoRoute

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Reviews

Overall rating

4,8 /5
(6)
Value for Money
4,8/5
Features
4,8/5
Ease of Use
5/5
Customer Support
5/5

Already have IT Curves?

Software buyers need your help! Product reviews help the rest of us make great decisions.

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Showing 5 reviews of 6
Judith H.
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best Dispatching Software

Reviewed on 2020/03/12

100% satisfied with the software. Definitely helps my company compete effectively with the...

100% satisfied with the software. Definitely helps my company compete effectively with the ride-sharing company and other taxi cab company in our area.

Pros

The features, ease of use and comprehensiveness. The software is user-friendly and easy to understand.

Cons

Sometimes we encountered a system glitch, which is normal for all the software in the market.

Igor L.
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Effective dispatching

Reviewed on 2020/12/04

So far, this is the most adaptable software we found for our dynamic environment

So far, this is the most adaptable software we found for our dynamic environment

Pros

It's modular, cost-effective and user friendly GUI

Cons

lacking some flexibility and adaptability to our environment. Phone integration is difficult and not easy to set up.

Response from IT Curves

Thank you. Reviews are essential elements of the reputation of ITCurves products brand as well as the software buyer's journey, reward for years of developing of transportation management platform

Abby S.
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Easy to use

Reviewed on 2020/12/02

I use this software for accounting and invoicing. It integrates with the dispatch software to allow...

I use this software for accounting and invoicing. It integrates with the dispatch software to allow us to pay drivers for their completed trips and invoice those trips to various accounts.

Pros

Designed specifically for the taxi industry, can be customized to user preferences.

Cons

Sometimes there are bugs or issues, but they are usually fixed quickly.

Response from IT Curves

Thank you. You review makes a difference for our product ability to address the needs of many on demand transportation providers. Happy mobile resource management resource using and Happy Holidays

Jeb C.
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great product and service for the transportation industry.

Reviewed on 2020/12/03

I have been using this software for over 10 years and the developers are always making improvements...

I have been using this software for over 10 years and the developers are always making improvements and advancements.

Pros

The software is a great value with a diversified product offering and excellent pricing.

Cons

Some of the more complex features do have a learning curve.

Response from IT Curves

Thanks for the review It's a pleasure to know the strong hardworking team of ITCurves product designers makes a difference in the life of the CEOs of transportation companies.

Melissa B.
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Happy Client

Reviewed on 2020/12/03

Pros

The software delivers a high quality resolution and it is flexible to work with different projects.

Cons

I don't think so I have a complaint for this software. I think the problem is the internet in our building.

Response from IT Curves

Thanks for the review. We are proud that Challenger, as prime contractor with Metro Transit Agencies is relying on ITCurves Pullout Depot report to gauge driver on the road hours

Showing 5 reviews of 6 Read all reviews

IT Curves FAQs

Below are some frequently asked questions for IT Curves.

IT Curves offers the following pricing plans:

  • Pricing model: Free
  • Free Trial: Available

Please contact IT Curves directly for pricing details.

IT Curves offers the following features:

  • Billing & Invoicing
  • Contract Management
  • Customer Database
  • Dispatch Management
  • Electronic Data Interchange
  • Inventory Management
  • Job Management
  • Mobile Access
  • Order Management
  • Routing
  • Sales & Operations Planning
  • Scheduling
  • Self Service Portal
  • Shipping Management
  • Supplier Management
  • Transportation Management
  • Warehouse Management
  • Work Order Management

IT Curves has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

IT Curves supports the following languages:

English

IT Curves supports the following devices:

Android, iPhone

We do not have any information about what integrations IT Curves has

IT Curves offers the following support options:

Phone Support, Online Support

Related categories

See all software categories found for IT Curves.