About Yeastar Cloud PBX

Yeastar Cloud PBX is a unified communications software that provides small and midsize businesses (SMBs) with private branch exchange systems and VoIP gateways. The platform enables employees to transfer calls to any internal or external phone number or extension, define call forwarding rules, view call history, and manage voicemails.

Features of Yeastar Cloud PBX include role-based permissions, audit trail, data backup, call recording, notifications, and more. Organizations can utilize the Yeastar Management Plane (YMP) module to create virtual private branch exchange (PBX) systems for customers and configure multiple system capacity attributes including the number of users and concurrent calls. It also offers an integrated business phone system, which allows users to streamline operations related to call routing, direct inward dialing (DID), blacklisting, and more.

Yeastar Cloud PBX offers an API, which lets businesses integrate the system with several third-party platforms such as Salesforce, SugarCRM, Microsoft Dynamics 365, Zoho, Microsoft Outlook, Skype, and more. It enables businesses in the telecom industry to identify sales opportunities and view recurring revenue streams.

Key benefits of Yeastar Cloud PBX

1. Pay-as-you-grow pricing, low upfront costs and management overheads
2. Create Cloud PBX systems easily from Yeastar Management Plane
3. Linkus Unified Communications App for Desktop and Mobile Phone
4. Provision Yealink, Snom, Fanvil, and more IP phones quickly and easily
5. Automatically configure worldwide SIP trunks with default ITSP templates
6. Robust call recording and 500 free recording minutes for each Cloud PBX
7. Extend the functionality of Cloud PBX with 3rd party integration via API
8. Unify multiple offices and teleworkers within a single PBX system
9. Initiate calls from the web browser with WebRTC Click to Call

Devices

Business size

S M L

Markets

United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico

Supported Languages

Chinese (Simplified), Chinese (Traditional), Dutch, English, French and 8 others, German, Italian, Korean, Polish, Portuguese, Russian, Spanish, Turkish

Images

Yeastar Cloud PBX
Yeastar Cloud PBX Dashboard
Yeastar Cloud PBX Platform
Yeastar Linkus UC Clients
Yeastar Cloud PBX Customer Profile
Yeastar Cloud PBX Call Log
Yeastar Cloud PBX Call Forwarding
View 8 more
Yeastar Cloud PBX video
Yeastar Cloud PBX screenshot: Yeastar Cloud PBX Yeastar Cloud PBX screenshot: Yeastar Cloud PBX Dashboard Yeastar Cloud PBX screenshot: Yeastar Cloud PBX Platform Yeastar Cloud PBX screenshot: Yeastar Linkus UC Clients Yeastar Cloud PBX screenshot: Yeastar Cloud PBX Customer Profile Yeastar Cloud PBX screenshot: Yeastar Cloud PBX Call Log Yeastar Cloud PBX screenshot: Yeastar Cloud PBX Call Forwarding

Features

Total features of Yeastar Cloud PBX: 38

  • API
  • Activity Dashboard
  • Alerts / Escalation
  • Analytics
  • Automatic Call Distribution
  • Automatic Notifications
  • CRM Integration
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Communication Management
  • Communications Diagnostics
  • Computer Telephony Integration
  • Contact Management
  • Customizable Caller ID
  • Data Import
  • Data Import/Export
  • Data Migration
  • Data Storage Management
  • Data Synchronization
  • IT Cost Management
  • IVR / Voice Recognition
  • Monitoring
  • Multi-Channel Communication
  • Predictive Dialer
  • Real Time Analytics
  • Reporting & Statistics
  • Role-Based Permissions
  • Search Functionality
  • Two-Way Audio & Video
  • Voice Mail

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NUACOM offers an all-in-one Cloud phone system for SMBs that need a modern, fully scalable business communication...

OnSIP

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OnSIP is a softphone and private branch exchange (PBX) solution that helps businesses to manage call recording,...

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Reviews

Overall rating

5 /5
(2)
Value for Money
5/5
Features
4/5
Ease of Use
5/5
Customer Support
5/5

Already have Yeastar Cloud PBX?

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Showing 5 reviews of 2
Dominic M.
Overall rating
  • Industry: Telecommunications
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Yeastar Cloud Strong Asterisk option

Reviewed on 2019/11/22

Excellent

Excellent

Pros

Very intuitive website. It is very easy to use

Cons

no auto provisioning for non Snom or Yealink phones. We want auto provisioning to be expanded!

Marco V.
Overall rating
  • Industry: Telecommunications
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The best for SME market

Reviewed on 2019/12/03

We are the hostingpartner in Benelux market. We choose Yeastar cloudPBX for the easy use for our...

We are the hostingpartner in Benelux market. We choose Yeastar cloudPBX for the easy use for our customers.

Pros

Sinple inteface, easy to understand. Multi instsance therefore easy backup and restore. Stable. Free softclients.

Cons

New feature develpment goes slower than S-serie. Therefore it misses some features what could make this ideal for enterprice.

Yeastar Cloud PBX FAQs

Below are some frequently asked questions for Yeastar Cloud PBX.

Yeastar Cloud PBX offers the following pricing plans:

  • Pricing model: Subscription
  • Free Trial: Available

Yeastar Cloud PBX offers a 30-day free trial for new users. Please contact [email protected] directly for pricing information.

Yeastar Cloud PBX offers the following features:

  • Call Monitoring
  • Call Recording
  • Call Routing
  • Contact Management
  • IVR / Voice Recognition
  • Mobile Access
  • Predictive Dialer
  • Voice Mail

Yeastar Cloud PBX has the following typical customers:

Small Business, Public Administrations, Non Profit, Mid Size Business

Yeastar Cloud PBX supports the following languages:

Chinese (Simplified), Chinese (Traditional), Dutch, English, French, German, Italian, Korean, Polish, Portuguese, Russian, Spanish, Turkish

Yeastar Cloud PBX supports the following devices:

Android, iPhone

Yeastar Cloud PBX integrates with the following applications:

Bitrix24, Google Contacts, Microsoft Dynamics 365 Business Central, Microsoft Outlook, SugarCRM, Zoho CRM

Yeastar Cloud PBX offers the following support options:

Phone Support, Online Support, FAQs, Knowledge Base, Video Tutorials, Forum

Related categories

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