About Yeastar Cloud PBX
Yeastar Cloud PBX is a unified communications software that provides small and midsize businesses (SMBs) with private branch exchange systems and VoIP gateways. The platform enables employees to transfer calls to any internal or external phone number or extension, define call forwarding rules, view call history, and manage voicemails.
Features of Yeastar Cloud PBX include role-based permissions, audit trail, data backup, call recording, notifications, and more. Organizations can utilize the Yeastar Management Plane (YMP) module to create virtual private branch exchange (PBX) systems for customers and configure multiple system capacity attributes including the number of users and concurrent calls. It also offers an integrated business phone system, which allows users to streamline operations related to call routing, direct inward dialing (DID), blacklisting, and more.
Yeastar Cloud PBX offers an API, which lets businesses integrate the system with several third-party platforms such as Salesforce, SugarCRM, Microsoft Dynamics 365, Zoho, Microsoft Outlook, Skype, and more. It enables businesses in the telecom industry to identify sales opportunities and view recurring revenue streams.
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Key benefits of Yeastar Cloud PBX
1. Pay-as-you-grow pricing, low upfront costs and management overheads
2. Create Cloud PBX systems easily from Yeastar Management Plane
3. Linkus Unified Communications App for Desktop and Mobile Phone
4. Provision Yealink, Snom, Fanvil, and more IP phones quickly and easily
5. Automatically configure worldwide SIP trunks with default ITSP templates
6. Robust call recording and 500 free recording minutes for each Cloud PBX
7. Extend the functionality of Cloud PBX with 3rd party integration via API
8. Unify multiple offices and teleworkers within a single PBX system
9. Initiate calls from the web browser with WebRTC Click to Call
Devices
Business size
Markets
Supported Languages
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Features
Total features of Yeastar Cloud PBX: 38
- API
- Activity Dashboard
- Alerts / Escalation
- Analytics
- Automatic Call Distribution
- Automatic Notifications
- CRM Integration
- Call Center Management
- Call Disposition
- Call List Management
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Transfer
- Callback Scheduling
- Caller ID
- Communication Management
- Communications Diagnostics
- Computer Telephony Integration
- Contact Management
- Customizable Caller ID
- Data Import
- Data Import/Export
- Data Migration
- Data Storage Management
- Data Synchronization
- IT Cost Management
- IVR / Voice Recognition
- Monitoring
- Multi-Channel Communication
- Predictive Dialer
- Real Time Analytics
- Reporting & Statistics
- Role-Based Permissions
- Search Functionality
- Two-Way Audio & Video
- Voice Mail
Alternatives
Aircall
NUACOM
OnSIP
Toky
Reviews
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- Industry: Telecommunications
- Company size: 11-50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Yeastar Cloud Strong Asterisk option
Reviewed on 2019/11/22
Excellent
Excellent
Pros
Very intuitive website. It is very easy to use
Cons
no auto provisioning for non Snom or Yealink phones. We want auto provisioning to be expanded!
- Industry: Telecommunications
- Company size: 2-10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The best for SME market
Reviewed on 2019/12/03
We are the hostingpartner in Benelux market. We choose Yeastar cloudPBX for the easy use for our...
We are the hostingpartner in Benelux market. We choose Yeastar cloudPBX for the easy use for our customers.
Pros
Sinple inteface, easy to understand. Multi instsance therefore easy backup and restore. Stable. Free softclients.
Cons
New feature develpment goes slower than S-serie. Therefore it misses some features what could make this ideal for enterprice.
Yeastar Cloud PBX FAQs
Below are some frequently asked questions for Yeastar Cloud PBX.Q. What type of pricing plans does Yeastar Cloud PBX offer?
Yeastar Cloud PBX offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Available
Yeastar Cloud PBX offers a 30-day free trial for new users. Please contact [email protected] directly for pricing information.
Q. What are the main features of Yeastar Cloud PBX?
Yeastar Cloud PBX offers the following features:
- Call Monitoring
- Call Recording
- Call Routing
- Contact Management
- IVR / Voice Recognition
- Mobile Access
- Predictive Dialer
- Voice Mail
Q. Who are the typical users of Yeastar Cloud PBX?
Yeastar Cloud PBX has the following typical customers:
Small Business, Public Administrations, Non Profit, Mid Size Business
Q. What languages does Yeastar Cloud PBX support?
Yeastar Cloud PBX supports the following languages:
Chinese (Simplified), Chinese (Traditional), Dutch, English, French, German, Italian, Korean, Polish, Portuguese, Russian, Spanish, Turkish
Q. Does Yeastar Cloud PBX support mobile devices?
Yeastar Cloud PBX supports the following devices:
Android, iPhone
Q. What other apps does Yeastar Cloud PBX integrate with?
Yeastar Cloud PBX integrates with the following applications:
Bitrix24, Google Contacts, Microsoft Dynamics 365 Business Central, Microsoft Outlook, SugarCRM, Zoho CRM
Q. What level of support does Yeastar Cloud PBX offer?
Yeastar Cloud PBX offers the following support options:
Phone Support, Online Support, FAQs, Knowledge Base, Video Tutorials, Forum
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