Maintainly
About Maintainly
Maintainly (formerly Fixd) is a cloud-based CMMS (maintenance management system) that offers tools for asset and work order management. The platform aids businesses across industries including energy, healthcare, manufacturing, construction, public sector, property management, agriculture, and more with managing and executing asset maintenance.
With Maintainly, businesses can create and track work orders and tasks relating to preventative and reactive maintenance. Users are able to schedule maintenance, assign tasks to technicians or contractors, review and accept maintenance requests, add and view comments, and more. The platform also allows users to log and track materials and time for each task and report on maintenance jobs.
The asset management features within Maintainly allow businesses to set up a flexible hierarchical asset structures, view individual maintenance history for each asset, track movement of assets, and receive automatic alerts for issues or safety concerns. Other features of Maintainly include API access, SSL security, a materials database, timesheet and payroll integration, and more.
The leading disruptor in the maintenance management software industry, Maintainly is the software to turn to when old, legacy software just can't go with you into the future.
Maintainly offers a free version as well as plans that let users pay only for the modules that they will actually use.
Key benefits of Maintainly
* Get set-up and started with work orders in minutes, not days or months!
* So intuitive that your users won't require hours and hours of training, like legacy maintenance software
* Included mobile app for work order management out in the field
* Free version available with unlimited work orders
* Modular plans let users pay only for the functionality that they will actually use
The leading disruptor in the maintenance management software industry, Maintainly is the software to turn to when old, legacy software just can't go with you into the future.
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- Industry: Utilities
- Company size: 11–50 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Gets the job done
Reviewed on 2019/04/08
Pros
Whenever I have a problem with tracking my inventory I always turn to Fixd. It does a wonderful job in that aspect.
Cons
It took some time for me to get used to the user interface.
- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Maintainly Review
Reviewed on 2023/06/20
Maintainly are very good to deal with. They guided us through the onboarding process to ensure we...
Maintainly are very good to deal with. They guided us through the onboarding process to ensure we got it right the first time.
Pros
Ease of use and it covers all the necessary features required.
Cons
That we don't utilize it to it's full potential. We are still learning and growing in this space.
Reasons for Switching to Maintainly
Maintianly recognised us as a NFP with a high social impact within our community and tailored a package specifically for us. We were more than just a number.Response from Maintainly
Thanks for the feedback, Jason! We're happy to help out with NFP's whenever possible under our Maintainly Social Impact Program.
- Industry: Utilities
- Company size: 201–500 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 1.0 /10
fixed ever changing
Reviewed on 2020/07/27
Pros
stores data and scanned documents
I need to find tasks completed by other workers and read their reports .
the way searches work seems to keep changing so I have to figure out how to work the software again.
I did not like the way the search date changed from job complete to last the document was updated as physical work date is more important to me.
also the search by asset closed jobs changed now I have to re-search for each of our 100 top assets.
changes seem to be driven by the biggest users without the option to keep what was working for you .
Cons
I need to find tasks completed by other workers and read their reports .
the way searches work seems to keep changing so I have to figure out how to work the software again.
I did not like the way the search date changed from job complete to last the document was updated as physical work date is more important to me.
also the search by asset closed jobs changed now I have to re-search for each of our 100 top assets.
changes seem to be driven by the biggest users without the option to keep what was working for you .
Response from Maintainly
Hi Timothy,
Thanks for your review & sorry to hear that the recent product advancements interrupted your current flow.
We'll shortly reach out to you directly to arrange a call to as it appears that you may have missed the advanced filtering option that now exists - so you can actually continue to view tasks in the same way that you previously did.
- Industry: Renewables & Environment
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent System, User Friendly with all the info you need!
Reviewed on 2019/09/23
I first started using Fixd 4 years ago when I worked for a different company. After being hired by...
I first started using Fixd 4 years ago when I worked for a different company. After being hired by another company who needed an inventory system it was a no brainer for me to instantly think of Fixd! My employer had begun trying to set up a different system and after one look at it I told them that there was a much better system out there called Fixd. I explained the system and showed them how it worked and they where very happy to switch. Pricing is excellent, support is top notch and the system covers all levels of inventory management. The customer service and IT support that fixd offers is unlike many other programs I have used. The team at Fixd is easy to get in touch with and is always there to help with whatever you need!
Pros
I have always liked how easy this system is to use. My site technicians who where not computer savvy easily caught on to the system and how it worked and enjoyed using it as it made their lives so much easier!
This system is also web based so a company like the one I work for with heavy security and firewalls makes this system a perfect fit as it doesn't require its own server.
Cons
There isn't anything I do no like about this software. User friendly, and covers all areas of inventory management.
Alternatives Considered
FishbowlReasons for Choosing Maintainly
Fixd was hands down a better system all the way aroundSwitched From
FishbowlReasons for Switching to Maintainly
Fixd was the best choice and offered everything we needed in a user friendly environment.- Industry: Utilities
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Good sound product
Reviewed on 2020/07/26
Very good system with excellent and approachable support staff.
Only real downside is that...
Very good system with excellent and approachable support staff.
Only real downside is that software functionality and/or screen appearance is often changed without advance notice to users or even release notes. Not always an issue but this can be a problem if one is going in to do a quick query/adjustment "on the go" and has to try and work out what is going on.
I would like the ability to write my own bespoke reports.
Pros
Cost effective, easy to use and intuative.
Cons
Asset Structure can be a bit confusing and is inconsistent overtime between sites and there are a couple of data vagaries from the early days that can't be removed.
Response from Maintainly
Thanks for the feedback Mike!
Maintainly FAQs
Below are some frequently asked questions for Maintainly.Q. What type of pricing plans does Maintainly offer?
Maintainly offers the following pricing plans:
- Starting from: US$12.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Maintainly offers a free plan with limited features, after which pricing scales depending on business size, as follows (all prices in USD): Free: includes a mobile CMMS app, materials database, and flexible asset hierarchies. Small Business: $12/user/month Enterprise: $24/user/month Additional modules: Inventory management: $7/user/month Timesheets management: $5/user/month Payroll tracking: $2/user/month Special pricing is available for developing markets & the Maintainly Social Impact Fund is open to all not-for-profit entities or for-profit companies making a social impact that aligns with Maintainly's core values.
Q. Who are the typical users of Maintainly?
Maintainly has the following typical customers:
Self Employed, 2–10, 11–50, 51–200
Q. What languages does Maintainly support?
Maintainly supports the following languages:
Brazilian Portuguese, English, Spanish
Q. Does Maintainly support mobile devices?
Maintainly supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Maintainly integrate with?
We do not have any information about what integrations Maintainly has
Q. What level of support does Maintainly offer?
Maintainly offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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