VirtualCrowd
About VirtualCrowd
VirtualCrowd is a web-based virtual and hybrid meeting platform, which helps businesses plan, promote, and organize events for remote and on-site attendees. The customizable application enables participants to access events via desktop and mobile devices.
The application’s live streaming feature allows marketers to broadcast events and display slides on-screen during the event. The audience can interact with exhibitors or sponsors and engage in events through Q&A sessions, activity feeds, or polling. With voting and gamification features, event organizers can determine participants’ reactions and opinions and display the session’s progress in real-time using the leaderboard. Hosts can also live stream the entire event or specific segments such as keynote addresses or individual speaker sessions.
VirtualCrowd also allows users to share and view pre-recorded content, allowing attendees, as well as non-attendees, to review past event sessions. Participants can use the chat feature to connect with each other and exchange messages during the event. Businesses can also enhance networking opportunities within the audience by collecting complete profiles with images and relevant data, providing members with information about other participants.
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- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Highly reccomended virtual event platform
Reviewed on 2020/09/08
Thank you to the Crowdcomms team for being an awesome partner where we utilised their online event...
Thank you to the Crowdcomms team for being an awesome partner where we utilised their online event platform to host our July virtual event. The site made for a highly engaging attendee experience through the use of the Q&A functionality, live polling, push notifications and the event feed to extend the life of the event with pre and post communications. Looking forward to working with the team again on our next project!
Pros
Fast implementation, flexible platform, local Australian team with great customer service and support.
Cons
Nothing really, in the last couple of months it is evident that they have invested in added features to support virtual events.
Reasons for Switching to VirtualCrowd
Better user experience on a desktop site, more flexibility with customization.- Industry: Consumer Goods
- Company size: 51–200 Employees
- Used for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent Live Streaming Event Service. Will use again!
Reviewed on 2021/07/28
We had an excellent experience with Crowd Comms. Our event was so professional and well received....
We had an excellent experience with Crowd Comms. Our event was so professional and well received. We will definitely be engaging with them again for future events. Thank you so much to [SENSITIVE CONTENT] for your exceptional service. You are all amazing.
Pros
The team behind this software (at Crowd Comms) were fantastic and supported us the entire way. The ability to completely brand the software was excellent. The quality of the sound and visual stream and recording was excellent and much better than we would have got from a standard webinar hosting. Analytics provided afterwards were very useful. The fact that we could have the platform for 2 months was great also. Thank you so much Crowd Comms!
Cons
The activity feed could be better formatted - i.e. any text you type in just appears as basic text so where you create paragraphs, different font colours or sizes etc it automatically makes it just one paragraph of continual text which doesn't look great.
There were some limitations on what the surveys could do - for example, we can't use it for a retention quiz as it doesn't allow feedback on a correct answer.
The analytics were not always accurate - for example, when numbers didn't marry up i was told it's because if people have data blockers on their computers we can't capture them but this means that I didn't ever get to find out the accurate number of people who watched the additional modules (uploaded video content) which was something i beleived i was going to able to know the whole time and would have been useful to me.
Some of the emails automatically sent to us and others didn't reach us as captured in mailguards or automatically sent to junk (both to our company and personal emails).
Response from CrowdComms
Hi Angie - so pleased you had a great experience with VirtualCrowd platform and the team. Appreciate you taking the time to outline further upgrades - we're talking to our development team about these. Look forward to working with you again! Best, Team CrowdComms
- Industry: Research
- Company size: 201–500 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Highly recommend
Reviewed on 2024/07/18
Fantastic, the customer service was absolutely brilliant - a huge thank you to [sensitive content...
Fantastic, the customer service was absolutely brilliant - a huge thank you to [sensitive content hidden]
Pros
Was very easy to use and the customer service team were helpful and prompt in their responses when I needed assistance
Cons
Nothing comes to mind, frustrations were as a result of my own budget and not having enough time to fully understand the platform and it's capabilities
- Industry: Events Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Crowdcomms Platform for SSA Conference
Reviewed on 2021/11/04
Overall experience was really fantastic. The team at Crowdcomms was always there to help and were...
Overall experience was really fantastic. The team at Crowdcomms was always there to help and were super flexible and accommodating with any changes.
I would highly recommend them to any one who is managing a hybrid or virtual event.
Pros
It was easy to use.
Worked seamlessly on the day.
Had a great experience with the account manager and the on the day producer.
Cons
A lot of academic and conferences in general will have more than one concurrent sessions. It would be nice if there is a package price that includes more than 1 on the day producer or some sort of package, so you are not being charged for a lot of additional add ons.
It would have been nice if we could do the survey using the platform instead of integrating it with Survey monkey.
Response from CrowdComms
Hi Grace - thanks for taking the time to provide feedback. We're delighted your overall experience was really positive. We appreciate your notes about concurrent sessions. In order to maintain the highest level of quality output and speaker management we have a dedicated Producer managing each stream, but we are always happy to work with you to find a solution that is the best fit for your event. Surveys are a key feature of the platform, but in some cases the client has a preference to use an external provider which we are also happy to embed within the platform. Please do get in touch if you'd like to chat through further. Best, Team CrowdComms
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Easy to use, professional look and feel, great support!
Reviewed on 2022/07/26
We wanted a professional look and feel for the conference, not just an online sameo-sameo experience...
We wanted a professional look and feel for the conference, not just an online sameo-sameo experience and it was delivered! From the initial training on how to use the software to the analytics of every aspect of our event, we had great support that inspired confidence in knowing we were working with a professional team of highly competent and skilled people. Thank you.
Pros
It looks professional, can be branded in your corporate colours, easy to use and navigate around...there is so much I loved about using this product for our conference. We recorded the proceedings, can track who watches them later for CPD, limit who has access so paid-for attendance links can't be passed on, tracks engagement, and more. Very powerful.
Cons
I liked it all. It met our requirements well.
VirtualCrowd FAQs
Below are some frequently asked questions for VirtualCrowd.Q. What type of pricing plans does VirtualCrowd offer?
VirtualCrowd offers the following pricing plans:
- Starting from: US$1.00/one-time
- Free Trial: Available
VirtualCrowd offers a free trial for new users, after which the software is available for $1 on a one-time license per user.
Q. Who are the typical users of VirtualCrowd?
VirtualCrowd has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does VirtualCrowd support?
VirtualCrowd supports the following languages:
English
Q. Does VirtualCrowd support mobile devices?
VirtualCrowd supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does VirtualCrowd integrate with?
We do not have any information about what integrations VirtualCrowd has
Q. What level of support does VirtualCrowd offer?
VirtualCrowd offers the following support options:
Email/Help Desk, Phone Support
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