Ontraport

Sales, marketing, and communication management software

About Ontraport

Ontraport is a no-code business software that empowers service businesses to systemize and scale. Ontraport manages and automates the entire buying cycle, resulting in faster growth while freeing up business owners and teams to deliver more customer value. Ontraport’s full set of marketing, sales and business operations features include CRM, automation, payments, sales pipeline, web apps, tracking, email and SMS, landing pages, and membership sites. Service providers of all kinds — including consultants and agencies, coaches and advisors, and personal and professional service providers — trust Ontraport to achieve more growth with less work. For more information, visit www.ontraport.com.


Images

Ontraport Software - Use Ontraport's robust funnel building software to automate and scale any marketing or sales process to get more customers with less work.
Ontraport Software - Use Tasks to alert team members to take an action, then team members set automation back in motion based on the outcome. Your pipeline keeps moving and your team’s work gets done.
Ontraport Software - With all your customer data in one platform, you can stop spending time trying to make sense of data from all over the place, and start spending time putting your data to good use.
Ontraport Software - Choose from a library of professionally designed form templates, including many shared by others in your industry. Update them with your own copy and images, and publish with a click.
Ontraport Software - See all the metrics you need, exactly how you need them with Ontraport’s visual reports.
Ontraport Software - Use any data you have about your customers to create groups for your bulk SMS messages and email sends, and send one-off messages directly from contact records.
Ontraport Software - Use professionally designed templates and Ontraport's easy editor to create marketing emails with images, fonts and colors fitting your brand.
Ontraport Software - With 150+ video lessons on marketing, sales, payments, membership and web apps, Ontraport University is your free resource to learn everything you need to know about building a business online.
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Ontraport video
Ontraport video
Ontraport video
Ontraport video
Ontraport video
Ontraport Software - Use Ontraport's robust funnel building software to automate and scale any marketing or sales process to get more customers with less work.
Ontraport Software - Use Tasks to alert team members to take an action, then team members set automation back in motion based on the outcome. Your pipeline keeps moving and your team’s work gets done.
Ontraport Software - With all your customer data in one platform, you can stop spending time trying to make sense of data from all over the place, and start spending time putting your data to good use.
Ontraport Software - Choose from a library of professionally designed form templates, including many shared by others in your industry. Update them with your own copy and images, and publish with a click.
Ontraport Software - See all the metrics you need, exactly how you need them with Ontraport’s visual reports.
Ontraport Software - Use any data you have about your customers to create groups for your bulk SMS messages and email sends, and send one-off messages directly from contact records.
Ontraport Software - Use professionally designed templates and Ontraport's easy editor to create marketing emails with images, fonts and colors fitting your brand.
Ontraport Software - With 150+ video lessons on marketing, sales, payments, membership and web apps, Ontraport University is your free resource to learn everything you need to know about building a business online.

Not sure about Ontraport? Compare with a popular alternative

Ontraport

4,2 (88)
VS.
Highly reviewed

Starting Price

US$29,00
month
US$25,00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

124
194

Integrations

40
26

Ease of Use

3,8 (88)
4,0 (18 308)

Value for Money

3,8 (88)
4,0 (18 308)

Customer Service

4,3 (88)
4,1 (18 308)
Green rating bars show the winning product based on the average rating and number of reviews.

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GetResponse

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Reviews

Overall rating

4,2 /5
(88)
Value for Money
3,8/5
Features
4,2/5
Ease of Use
3,8/5
Customer Support
4,3/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 88
Marian V
Marian V
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best all in one automation platform

Reviewed on 2018/08/21

very powerful automation platform, way above many more on the market

very powerful automation platform, way above many more on the market

Pros

very complex
powerful sales funnel platform
email automation at the highest level

Cons

landing page builder is very old school
not being able to add css into emails

Response from Ontraport

Thank for the five star review, Marian!

We hear you about the old landing page builder. The new Ontraport Pages editor was recently release and has tons of new sleek features and capabilities. Enjoy!

Deanna
Overall rating
  • Industry: Management Consulting
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Ontraport Makes Marketing and Selling Effective, Automated, & Easy

Reviewed on 2015/04/09

Pros

Ontraport makes marketing and selling in my business effective and easy. With great email deliverability I don't have to worry that my marketing messages aren't getting to my prospects and customers. The payment processing and affiliate systems allow me to accept payments for my services and products and have my partners share them with their communities so I can help more people get the solutions they need. But the best part is how automated everything can be with the sequences, tasks, and if/then rules. No matter what the event: a client signs up, a promotion runs, a prospect wants to talk to me about how I can help them, everything that needs to happen to deliver a quality experience them, happens and it's on autopilot. And on top of all of that the support team isn't knowledgable and fast when I have a question about how I could use the system better to accomplish my goals. I couldn't be happier about my experience with Ontraport and love sharing it as a resource with my clients.

Cons

I don't have one complaint about the Ontraport system or the company. The staff are friendly and really care about the success of their customers. They are careful to roll out updates after thorough testing and creating new features that the community of users wants.

Dario
Overall rating
  • Industry: Professional Training & Coaching
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Tedious and complicated system with Bugs that cost a lot of Time & Money

Reviewed on 2019/08/21

So far not good, overall the Customer Support is great and they are very helpful and friendly,...

So far not good, overall the Customer Support is great and they are very helpful and friendly, however on the other hand, when technical issues occur like the one I am going through, where the Automation does not work, it takes ages to figure it out and get it sorted.
I am considering to leave ontraport if it is not fixed soon and they are not making it up to me for wasting my time by giving me at least 1 month for free, for all the inconvenience they caused due to their technical errors and lack of judgement to figure it out in the first place when I first mentioned it over 1 week ago.

Pros

At first it looked simple and the Dashboard with the navigation on the menu is okay to get used to it.

Cons

1. The Automation isn't working, even when following all the steps and get support to double check that everything is in order, I have a landing page setup with the correct optin form and the campaign email messages are in order too, but it does not trigger the campaign when I optin with an email address.
2. The Page building tool is sometimes cluncky and freezes on you, so one has to go back and refresh the page, before you can proceed with setting up and building your Landing or Sale Pages.
3. Confusing structure on how to setup an automation, there are so many small steps in between that one has to consider that if you are not a technical genius you will need a Psychiatrist after having completed a setup, because of the stress you will go through getting there.
4. Expensive for what it does and not practical, very time consuming to get even the first campaign launched, 2 months passed and I have yet to experience the Benefits of using ontraport.

Sarah
Overall rating
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Not bad, but in hindsight I would probably pick a different CRM for us

Reviewed on 2017/07/11

Pros

-The campaigns feature is really comprehensive and easy to use, once you understand it. There is a bit of a learning curve.
-The Email template builder is a pretty nice plus - this was something we really wanted in a CRM, although it could use some work.
-HTML editor for emails is available.
-Custom fields, link tracking and automatic tagging can be set up, which is great.

Cons

-Hardly any of their customer service reps seem to understand how the software works. After calling and emailing support multiple times to get help setting up our first campaign, I talked to only one person who was able to give us a comprehensive and complete solution that suited our needs. Other people would constantly refer us to someone else or straight up say they didn't know/didn't offer that kind of support.
-Nothing you do is saved automatically. If you're used to software with autosave (which I was), you're going to be in for a world of hurt if you forget to save regularly.
-The Email templates are too rigid for my liking. I wish you could do more with it. We also have issues sometimes when sending emails where two objects which are both centered will appear in different positions, and there isn't anything that can be done about it, and other little bugs like that.
-There's no mobile preview for email templates. You have to scale the window down to the size of a mobile phone to get the idea.

Daniel
Daniel
Overall rating
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Used campaigns, rules, message sequences to structure our business.

Reviewed on 2017/11/22

I was able to automate tasks that would otherwise require someone to send out various emails to...

I was able to automate tasks that would otherwise require someone to send out various emails to thousands of people.

Pros

I like the functionality of campaigns, tags, triggers, and sequences most. It's very helpful and means I can automate what I would otherwise have to pay someone else to do.

Cons

The inability to sanitize campaign data during testing (i.e. I test buy a product and lifetime customer value report will always say I earned $X - I cannot reset it after testing, unless I want to copy and paste the whole campaign to start again, which would require more time to test.

Also, it's a fairly slow/bandwidth intensive software to use.

Response from Ontraport

Hi Daniel! Thank you for your review. Glad to see you would recommend us to a friend. We use task automation on campus for many of our departments to save us time as well.

We hear you about the testing feature in campaigns. Did you know that our team takes feature requests and we vote them up based on customer wants? To up-vote this request, shoot an email to [email protected] and have them give this function a thumbs up.

Showing 5 reviews of 88 Read all reviews

Ontraport FAQs

Below are some frequently asked questions for Ontraport.

Ontraport offers the following pricing plans:

  • Starting from: US$29,00/month
  • Pricing model: Subscription
  • Free Trial: Available

Ontraport offers a variety of plans to choose from based on the features you need. Pricing adjusts with the number of contacts in your database and users in your account. You can choose a monthly or annual plan, and all plans start with a 14-day free trial. Ontraport offers a Done-With-You Setup and Training Package for getting set up in your account quickly and easily. Users can also access a free video library with step-by-step instructions on getting started and using every feature of the platform.

Ontraport has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

Ontraport supports the following languages:

English

Ontraport supports the following devices:

Android (Mobile), iPhone (Mobile)

Ontraport integrates with the following applications:

1ShoppingCart, APIANT, Acuity Scheduling, Calendly, Call Loop, DocuSign, EasyWebinar, Engageware, Freshdesk, GoTo Webinar, Google Calendar, Jotform, Justuno, Kajabi, Leadpages, LeadsBridge, LearnDash, Meta for Business, Operations Hub, OptimizePress, OptinMonster, Outgrow, PayKickstart, PayPal, Picreel, QuickBooks Online, QuickBooks Online Advanced, Shopify, SimpleTexting, Twilio, WebMerge, Wistia, WooCommerce, WordPress, Xero, Zapier, Zendesk Suite, Zoom, authorize.net, iDevAffiliate

Ontraport offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for Ontraport.