About Reliant Parking

Reliant Parking is a cloud-based parking and permit management solution for apartment communities, HOAs, student housing, and other buildings that require parking management. The platform provides online parking and permit management via the web platform, as well as native Android and iOS apps for residents, management, and enforcement. Reliant Parking offers features such as guest permit management, multiple permit types, real-time updates, expiration date tracking, online permit ordering, and more.

For apartment communities and student housing, Reliant Parking can be used to provide residents with personal parking permits in order to control parking and reduce unauthorized vehicle entry. Residents can use the mobile app to order permits and renewals, request guest permits, report parking violations, and more.

Reliant Parking allows HOAs (homeowner associations) to outline and enforce community parking rules and regulations. The platform includes a built-in client database, which stores information on residents, permits, vehicles, and more. The Reliant Parking platform allows users to customize preferences for notifications and access permissions and property rules and requirements are taken into account when setting up workflows.

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Images

Reliant Parking resident app
Reliant Parking resident self service for permit management
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Reliant Parking video
Reliant Parking screenshot: Reliant Parking resident app Reliant Parking screenshot: Reliant Parking resident self service for permit management

Features

Total features of Reliant Parking: 19

  • Activity Tracking
  • Automatic Notifications
  • Booking Management
  • Built-In Database
  • Customer Accounts
  • Customer Database
  • Customer History
  • Data Import/Export
  • Electronic Payments
  • Mobile Alerts
  • Online Booking Integration
  • Order Management
  • Order Processing
  • Portfolio Management
  • Real Time Notifications
  • Receipt Management
  • Reservations Management
  • Revenue Management
  • Self Service Portal

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Reviews

Overall rating

4,9 /5
(22)
Value for Money
4,9/5
Features
4,8/5
Ease of Use
4,8/5
Customer Support
5/5

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Showing 5 reviews of 22
Jose R.
Overall rating
  • Industry: Hospitality
  • Company size: 10 000+ Employees
  • Used Other for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Reliant Parking is Fantastic

Reviewed on 2019/04/04

Reliant Parking has been an incredible tool to getting control of our parking. It has saved staff...

Reliant Parking has been an incredible tool to getting control of our parking. It has saved staff time and improved resident experience. The roll out process was simple and improvement was noticed almost immediately.

Customer service is amazing and is always there for us with any questions.

Pros

Very easy to use! We love how they continue to monitor the parking and ensuring that people stay current with their parking permits. We also love the staff and how quick they are to respond to our needs.!!

Cons

The only improvement I can think of, is maybe a way to set up a reminder for residents, when their permit is coming up for renewal. Also, it would be nice to maybe add a link to where they can go to renew their permit. It is easy to forget about your parking permit, and it is not nice that your first reminder looks like a ticket (even though it is not).

Josh L.
Overall rating
  • Industry: Real Estate
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Service that makes parking enforcement simple for property managers and residents

Reviewed on 2020/06/06

We recently had a concern last week when a resident got towed due to a mix up with assigning tandem...

We recently had a concern last week when a resident got towed due to a mix up with assigning tandem spaces and although when the resident reported it thru the app they were advised it could not be towed and then the resident went thru SDPD and still got it towed. [SENSITIVE CONTENT HIDDEN] was able to correct the part on our end and then her and [SENSITIVE CONTENT HIDDEN] went even further and assisted our team with correcting the mistake with the tow yard. Not only did this create a positive resident experience it made dealing with all of this that much easier on my team. The whole team at Reliant Parking have been easily reachable for assistance anytime it's needed and always produce positive results. You really have made dealing with parking enforcement a more pleasant experience and I can’t say thank you enough for putting so much effort in developing an awesome program and a great customer service team. Thank you for all you and your team do it really is appreciated.

Pros

The accuracy and simplicity for property managers as well as on the residents side.

Cons

There aren't any cons because their team is willing to take feedback and assist with making adjustments to cater to your property.

Julio M.
Overall rating
  • Industry: Real Estate
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Great at what they do

Reviewed on 2019/04/09

Reliant's parking customer service has been great. CSR are very friendly and helpful when you have...

Reliant's parking customer service has been great. CSR are very friendly and helpful when you have any problems, questions, or concerns. The software does what it's meant to do and very easy to use.

Pros

The software is super easy to use and stay on top of.

Cons

Only thing I would say is how fast it logs off after you stopped using it.

Drew S.
Overall rating
  • Industry: Real Estate
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

RP makes parking management a breeze!

Reviewed on 2019/04/10

My apartment community has been a client of Reliant Parking since 2014. We joined having...

My apartment community has been a client of Reliant Parking since 2014. We joined having significant parking management issues; poor permit system, limited technology to track vehicle data, unauthorized vehicles which let to a lack of visitor parking space, etc. Reliant Park fixed all of that and gave us back the time to service our community without the hassle of parking management. They do it all. It's a win for any size apartment community. We've since expanded to multiple communities nation-wide!

Pros

The ability to track vehicle data in one place, as well as the nightly enforcement service.

Cons

There truly is nothing we don't love about RP.

Response from Reliant Parking

Thank you Drew. We have come a long way since we first started working together. Your feedback is always appreciated as we are always looking to improve.

Jackie D.
Overall rating
  • Industry: Management Consulting
  • Company size: 10 000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Convenience/Awesome customer service

Reviewed on 2019/04/02

The 24/7 system access is really convenient. Always great customer service, representative always...

The 24/7 system access is really convenient. Always great customer service, representative always have an answer to my questions. They always get back to you same day. Reliant Parking has minimized parking issues and has incremented our customer's satisfaction.

Pros

Everything!
This friendly software it's easy, simple to use and very convenient to everyone.

Cons

Dislike! There is nothing to dislike of this program if it makes my job easier and it makes the old school parking permits disappear.

Showing 5 reviews of 22 Read all reviews

Reliant Parking FAQs

Below are some frequently asked questions for Reliant Parking.

Reliant Parking offers the following pricing plans:

  • Pricing model: Subscription
  • Free Trial: Available

Contact Reliant Parking for pricing information.

Reliant Parking offers the following features:

  • Mobile Access
  • Receipt Management
  • Revenue Management

Reliant Parking has the following typical customers:

Small Business, Mid Size Business

Reliant Parking supports the following languages:

English

Reliant Parking supports the following devices:

Android, iPhone

We do not have any information about what integrations Reliant Parking has

Reliant Parking offers the following support options:

Phone Support, Online Support

Related categories

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