About iWorQ

iWorQ is a cloud-based operations management solution for public works and community development departments. The platform offers tools for managing permits, business licenses, planning and zoning, work orders, fleets, assets, facilities, projects, employees, and more. iWorQ offers solutions specifically designed for public works and community development.

Community development organizations and employees can use iWorQ to track and issue permits for processes such as building, zoning, encroachments, and more. Users can also track code enforcement cases, planning and zoning, businesses licenses, and other community issues. The self service citizen portal allows community members to submit requests or report issues and track the progress of their cases.

For public works, iWorQ can be used to manage and track fleets, assets, work orders, and facilities from one interface. The platform also facilitates the management of public spaces and assets such as sewers, water systems, pavements, signs, and more. The platform connects with GIS platforms to synchronize data as it is updated.

Pricing starting from:

N/A

  • Free Trial
  • Subscription

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Pricing starting from:

N/A

  • Free Trial
  • Subscription

Images

iWorQ activity tracking
iWorQ citizen portal
View 3 more
iWorQ screenshot: iWorQ activity tracking iWorQ screenshot: iWorQ citizen portal

Features

Total features of iWorQ: 38

  • Action Item Tracking
  • Approval Process Control
  • Archiving & Retention
  • Asset Lifecycle Management
  • Assignment Management
  • Audit Trail
  • Call Center Management
  • Case Management
  • Compliance Management
  • Contact Management
  • Cost Tracking
  • Disposal Management
  • Document Management
  • Email Integration
  • Employee Database
  • Equipment Maintenance
  • Event Management
  • Fixed Asset Management
  • Forecasting
  • GPS
  • Inspection Management
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Job Costing
  • Job Management
  • Maintenance Scheduling
  • Project Management
  • Projections
  • Records Management
  • Resource Management
  • Scheduling
  • Self Service Portal
  • Supplier Management
  • Task Management
  • Time & Expense Tracking
  • Work Order Management
  • Workflow Management

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Reviews

Overall rating

4,3 /5
(6)
Value for Money
4/5
Features
4,4/5
Ease of Use
4,3/5
Customer Support
4,6/5

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Showing 5 reviews of 6
Angeleana T.
Overall rating
  • Industry: Civic & Social Organization
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

iWorQ is user friendly.

Reviewed on 2017/11/20

iWorQ allowed our department to be come completely paperless as far as violation notices,...

iWorQ allowed our department to be come completely paperless as far as violation notices, citations, etc.

Pros

What I liked most about iWorQ is it allowed our department to be completely paperless, if you had any questions or needed assistance with anything there is someone always willing to assist and the best thing I like about iWorQ is the program is user friendly.

Cons

I could not find anything wrong with iWorQ. I think the program is perfect with the exception of one thing. iWorQ does not notify an inspector when it is time for re-inspections. You have to track re-inspections on your own.

Paula R.
Overall rating
  • Industry: Utilities
  • Company size: 51-200 Employees
  • Used Other for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

iWorq you work

Reviewed on 2019/10/30

I used to work daily entering work that had been completed. Now it’s infrequent but still
Using the...

I used to work daily entering work that had been completed. Now it’s infrequent but still
Using the system. I think it’s a worthwhile and trusted source for the purpose it holds.

Pros

Great way to house records and be able to attain past notes in Jobs that were done. EAsy way to allocate costs also.

Cons

Not very user friendly. Takes a while to train in and get comfortable using. It’s a bit tedious with all the fill in.

Kuyler T.
Overall rating
  • Industry: Government Administration
  • Company size: 11-50 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Good as a standalone system

Reviewed on 2020/09/24

Pros

Intuitive to use and very customizeable.

Cons

It doesn't integrate with many other software platforms or email systems.

Nemin H.
Overall rating
  • Industry: Civil Engineering
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

All inclusive

Reviewed on 2018/09/18

Pros

Very simple, insightful and very functional tables. The database is perfectly linked to the graphical viewer and the map.

Cons

With the use so far, I have not noticed any negative side of this software.

Paul B.
Overall rating
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

User friendly interface, and very useful for public works department.

Reviewed on 2018/04/10

Pros

Very simple and clear layout, which allows user to customize their own view and features. Reports are easily setup and repeatable to generate.

Cons

When running reports, you have to select start and end dates separately as the start date you select, automatically becomes the end date, which you then have to re-input the correct end date.

Showing 5 reviews of 6 Read all reviews

iWorQ FAQs

Below are some frequently asked questions for iWorQ.

iWorQ offers the following pricing plans:

  • Pricing model: Subscription
  • Free Trial: Not Available

Contact iWorQ for pricing information.

iWorQ offers the following features:

  • Action Item Tracking
  • Approval Process Control
  • Archiving & Retention
  • Asset Lifecycle Management
  • Assignment Management
  • Audit Trail
  • Call Center Management
  • Case Management
  • Compliance Management
  • Contact Management
  • Cost Tracking
  • Disposal Management
  • Document Management
  • Email Integration
  • Employee Database
  • Equipment Maintenance
  • Event Management
  • Fixed Asset Management
  • Forecasting
  • GPS
  • Inspection Management
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Job Costing
  • Job Management
  • Maintenance Scheduling
  • Project Management
  • Records Management
  • Resource Management
  • Routing
  • Scheduling
  • Self Service Portal
  • Supplier Management
  • Task Management
  • Time & Expense Tracking
  • Work Order Management
  • Workflow Management

iWorQ has the following typical customers:

Small Business, Mid Size Business

iWorQ supports the following languages:

English

We do not have any information about what devices iWorQ supports

We do not have any information about what integrations iWorQ has

iWorQ offers the following support options:

Phone Support, Online Support

Related categories

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