Clutch
About Clutch
Clutch is a cloud-based customer data and marketing management platform designed to help businesses connect with customers, capture data, run targeted campaigns, and receive optimization suggestions for multiple marketing channels. The platform enables organizations to store data in a centralized repository, streamline data management to remove duplicate records, and view updates in real-time.
Clutch lets enterprises handle customer lifetime value (CLV) using monetary, recency, or frequency models, define custom rules to monitor customer activities and handle churn for active, lapsing, or expired subscriptions. It offers numerous features such as a decision engine, machine learning technology, custom rules, loyalty management, gift cards, gamification, fraud prevention, and more. Marketers can also create personalized email and SMS marketing campaigns using A/B testing, images, videos, event-triggered messaging, and templates.
Clutch allows managers to categorize customers based on engagement, purchase behavior, demographics, or other customer criteria and gain insights into campaign performance, customers, and eCommerce activities via analytics. It also supports integration with various third-party applications like Salesforce, Oracle NetSuite, Shopify, Magento, and more.
Key benefits of Clutch
Fully integrated solutions:
• Loyalty
• CDP / B2C CRM
• Stored value management
• Mobile messaging, email, and direct mail
• Machine learning technology
• Campaign automation
• GDPR, CCPA, TCPA, HIPPA compliant
• Integration expertise (POS, CRM, ERP, and more)
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Reviews
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- Industry: Computer Software
- Company size: 11–50 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Clutch review
Reviewed on 2018/09/05
Pros
Nice design, good search among a huge amount of registered companies
Cons
Sometimes it is buggy and companies opens in the new tab :)
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Clutch Gift Cards
Reviewed on 2018/10/09
Overall, I think Clutch has been a useful resource and a good company to work with. We haven't had...
Overall, I think Clutch has been a useful resource and a good company to work with. We haven't had a lot of issues with the program itself, and when a problem has come up- we can usually work it out ourselves by utilizing the online portal.
Pros
I like that we have an online portal that we can access to check gift card balances, check to see whether or not a gift card was loaded, what date the gift card was loaded, what amount was initially loaded onto the gift card, and which of our 5 locations was the inital seller of the gift card.
Cons
At first, I wasn't able to get access to the online portal and that made it very difficult when having to deal with gift card discrepancies.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Clutch won't disappoint you
Reviewed on 2018/12/13
Pros
Clutch is a complete marketing platform for B2C that lets you run targeted loyalty campaigns, marketing campaigns, and more.
- Easy to use and get started.
- Customer segmentation provides you with tons of data.
- Grow your business and revenue.
- Use data to create buyer personas to use across all marketing channels.
Cons
The platform is still developing and needs a lot of new features.
Besides, as of now, it is a bit pricey.
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Clutch provides detailed information about each company
Reviewed on 2023/02/15
Pros
Clutch offers a range of additional resources and insights for businesses, including market research reports and industry analysis. These resources can be valuable for businesses looking to stay up-to-date on industry trends and make informed decisions about their service providers.
Cons
In Clutch, can be challenging to find the information they are looking for or to navigate the site's various sections
Clutch FAQs
Below are some frequently asked questions for Clutch.Q. What type of pricing plans does Clutch offer?
Clutch offers the following pricing plans:
- Starting from: US$3,000.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Pricing starts from $3000 per month along with a one-time integration fee.
Q. Who are the typical users of Clutch?
Clutch has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Clutch support?
Clutch supports the following languages:
English
Q. Does Clutch support mobile devices?
Clutch supports the following devices:
Q. What other apps does Clutch integrate with?
Clutch integrates with the following applications:
Adobe Commerce, NetSuite, SAP Business One, Salesforce Marketing Cloud, Salesforce Sales Cloud, Salesforce Service Cloud, Shopify, Shopify Plus
Q. What level of support does Clutch offer?
Clutch offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support
Related categories
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