abas ERP

Pros

- Using their inventory mobile app, our inventory accuracy has improved vastly
- With a coding class from abas, small customizations can be done internally

Cons

- We have large & complicated bills of materials that were difficult to manage. We did a bit of work to get them flowing through abas effectively.

Pros

ABAS has the ability to connect to design software such as Solid Works. This connection allows our engineers the ability to create parts, work orders and bills of materials with a click of a button. This is a huge improvement over the manual systems we use to use. ABAS is also very customizable. This allows us to fit the ERP system around the way we like to operate instead of settling for methods that may not be exactly what we wanted.

Cons

As with any ERP system, there is a ton of content, screens, reports and applications. For a new user, this can be overwhelming and typically takes some time to understand the navigation and how to utilize the system. ABAS has done a good job making navigation similar between all screens but this also can cause confusion as to what screen the user is working in. With practice and training this becomes less of an issue but is a real challenge for new users. The addition of a central reporting system with pre-made reports that can be modified as needed, would also be a welcomed addition. Currently reports are embedded within info-systems and not always obvious to the user.

Pros

... or ifi it is jsut our local support which is so bad.

As far as I know we didn't have any major blackouts during the last ten years which, of course, is really positive!
Colleagues who use the software since the beginning know how to use it and developed their own workarounds for most problems (or finally accepted them as a given). Because they have worked with the software for the better part of the last twenty years (of course with many updates inbetween), they do not know any other software and probably think that it is the state-of-the-art.

Cons

Okay where should I begin? As somebody wrote in another review the colors really hurt your eyes. Of course, that is only a minor issue which I can overlook if it was the only problem.

UX is a nightmare! There are endless lists, tabs and fields that are useless for 95% of the users. So when you introduce a new colleague it is absolutely overwhelming for them and you will hear yourself saying "ignore this field", "you don't need this tab", new colleagues ask what a specific field is used for and you answer that you have no idea at all, etc. ... for most of the time.
None of our new colleagues in the last ten years managed to learn how to use the software properly which I do not blame them for because it seems that if you didn't grow up with it, it is next to impossible. I think that we even had new colleagues getting so frustrated because of constant complains from the "old crew" that they never managed to integrate into the team and finally gave up / quit the job. At least, it takes all their motivation.

During the last years, we wanted to get some modifications done because we couldn't stand some of the time consuming workarounds of our colleagues anymore. We had several (expensive!) in person meetings with ABAS where they made many notes but never came back with any solutions until today.

Pros

This ERP software is very flexible and customization to fit our needs. It also contains many "cutting edge" features like integration with Solid Works engineering design software, E-Business, Document Management and Business Apps that many of the others did not have or were "bolt" on third party add-ons. Working with ABAS through the install and continued support I have to say the feeling that we are part of the "family" is what I like best about this vendor. They take the time to listen to what you are trying to accomplish and work with you to solve your issues all while maintaining a positive attitude.

Cons

The source coding is in German. While this doesn't affect the average user since all screens are translated to the native language it makes it a little more difficult for advanced users who wish to do their own programming or screen adjustments.