UserZoom
About UserZoom
UserZoom is a cloud-based user experience (UX) solution that provides product developers with actionable UX insights for digital experiences. The platform facilitates the collection of user feedback and insights via testing, surveys, audio feedback, video feedback, and more. As well as usability testing, UserZoom also offers tools for participant sourcing, usability benchmarking, informative architecture research, dashboard creation, and more.
The UserZoom platform helps businesses to source users for testing using the automated sourcing engine, which has access to over 120 million users. Businesses can also source their own participants through channels such as social media, email mailing lists, and more. The data gathering functionality within UserZoom allows businesses to capture qualitative UX insights via usability testing including remote moderated and unmoderated testing, benchmark studies, screen recording, custom surveys, intent testing, and more.
Businesses can drill down on captured insights within UserZoom using tools such as dashboards, reports, and analytics. Businesses can analyze metrics such as success rates, time on page, page views, clicks, and more, and reports such as heatmaps, clickstreams, and dendrograms can be generated. UserZoom integrates with a range of third party prototyping tools, analytics platforms, market research solutions, A/B testing tools, and tag management platforms including Google Analytics, Figma, Adobe Target, Google Tag Manager, and more.
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- Industry: Computer Software
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Prototype designs for rapid feedback
Reviewed on 2020/06/30
Our UX designers and Product Owners use UserZoom for rapid prototyping design concepts in participan...
Our UX designers and Product Owners use UserZoom for rapid prototyping design concepts in participant studies to inform design decisions and feature scope.
Pros
Provides non-coders the ability to mock up enhanced prototypes to evaluate design concepts. Has measurement tools to supplement user feedback with empirical usage data.
Cons
Having the ability to refine conceptual models to design constraints for each platform would save compromises when the finalised design enters the software development process.
- Industry: Computer Software
- Company size: Self Employed
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A Very Simple UserZoom Review
Reviewed on 2021/10/04
Overall UzerZoom is a great website testing software and more.
Overall UzerZoom is a great website testing software and more.
Pros
UserZoom is a great software to get paid for website testing. I love it, since it never failed to pay me, and I made an extra money with this software very easily. And for the time that the tests take, it pays really well. I recommend this software to everyone who wants to make some side money.
Cons
Although UserZoom has great website tests, I notice that I don't receive as much emails as I would like to. Since, sometimes I have free time and I would like to make some side money and only a few times I have some tests to make. Nevertheless, this is a great platform.
- Industry: Construction
- Company size: 201–500 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 6.0 /10
Userzoom functions for what it is intended to do.
Reviewed on 2021/11/15
Pros
The fatures iniially were not that easy for me to implement due to the fact that I did not know much at the time how to properly use the software. There was a learning curve for me, especially in using it with mobile apps. However, the time came where I learned how to properly use the video recording features, the tool became easier for me to understand and use.
Cons
Initially I did not like the idea of using an outside source from the initiating website to record videos and record audio. However in time I adjusted and now have done many tasks with Userzoom. I am not a software or app developer so I cannot imagine any other other features the tool can adopt. I think I will leave that to the software makers. As an end user, I have not found Userzoom to be glitchy. It works to do what t is supposed to do.
- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
A great platform for user testing survey
Reviewed on 2022/04/29
Pros
Things I like about this platform is that we help companies by giving our review to a software, website, mobile application or market research.
Also we get paid on time for providing our review on these products
Cons
There not too much to dislike about this platform other than that they usually send invitation email for any available usability test.
- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Great product!!
Reviewed on 2021/06/07
Pros
User zoom helps me out when I am using survey websites.
Cons
There is nothing that I dislike about User Zoom.
UserZoom FAQs
Below are some frequently asked questions for UserZoom.Q. What type of pricing plans does UserZoom offer?
UserZoom offers the following pricing plans:
- Free Trial: Not Available
UserZoom is available on an annual subscription basis and custom plans are also available. Contact UserZoom for more information.
Q. Who are the typical users of UserZoom?
UserZoom has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does UserZoom support?
UserZoom supports the following languages:
English, German, Spanish
Q. Does UserZoom support mobile devices?
UserZoom supports the following devices:
Q. What other apps does UserZoom integrate with?
UserZoom integrates with the following applications:
AB Tasty, Adobe Analytics, Axure, Figma, Google Analytics 360, InVision App, Marvel, Mixpanel, Tableau, Tealium Customer Data Hub, Unbounce
Q. What level of support does UserZoom offer?
UserZoom offers the following support options:
Email/Help Desk, Phone Support, Chat
Related categories
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User Experience Software
