About Found Hero

Found Hero is a lost and found management software that helps businesses in the hospitality industry register lost items, send notifications to guests, and generate shipping labels, among other processes. The inventory management tool enables staff members to build a centralized database of all lost and found items, with information such as name, shipping status, location, place found, date, and guests’ contact details.

Found Hero allows administrators to print shipping labels, schedule pickups, track deliveries, and calculate shipping costs of returns based on the guest's shipping carrier choice. It enables supervisors to automatically send email notifications to relevant personnel and collect customer feedback and reviews. It also lets managers handle guests' personal and sensitive data in compliance with general data protection regulation (GDPR) and payment card industry data security standard (PCI DSS) regulations and guidelines.

Found Hero offers an API, which allows businesses to integrate the system with several third-party solutions. The built-in search functionality allows users to search through the item database based on multiple categories, such as dates, location, and keywords.

Devices

Business size

S M L

Markets

United States, Canada, Australia, China, India and 4 others, Japan, Germany, Brazil, Mexico

Supported Languages

English

Images

Found Hero locations
Found Hero lost items
View 3 more
Found Hero screenshot: Found Hero locations Found Hero screenshot: Found Hero lost items

Features

Total features of Found Hero: 33

  • API
  • Activity Dashboard
  • Archiving & Retention
  • Automatic Notifications
  • Billing Rate Management
  • Categorization
  • Compliance Management
  • Customizable Categories
  • Customizable Reporting
  • Email Alerts
  • Email Notifications
  • Feedback Collection
  • Feedback Management
  • Full Text Search
  • Inventory Management
  • Inventory Tracking
  • Label Printing
  • Labeling
  • Location Tracking
  • Multi-Location
  • PCI DSS Compliance
  • Registration Management
  • Reporting & Statistics
  • SSL Security
  • Search Functionality
  • Secure Data Storage
  • Shipping Labels
  • Shipping Management
  • Status Tracking
  • Surveys & Feedback
  • Task Management
  • Third Party Integration
  • User Management

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Found Hero FAQs

Below are some frequently asked questions for Found Hero.

Found Hero offers the following pricing plans:

  • Pricing model: Free
  • Free Trial: Not Available

Found Hero is available for free and charges are based on shipping commissions.

Found Hero offers the following features:

  • Inventory Management
  • Shipping Management

Found Hero has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Found Hero supports the following languages:

English

We do not have any information about what devices Found Hero supports

Found Hero integrates with the following applications:

Clock PMS, Cloudbeds, Stripe

Found Hero offers the following support options:

Phone Support, FAQs, Online Support

Related categories

See all software categories found for Found Hero.