Boulevard

Business management software for salons and spas

4,8 /5 (33 reviews) Write a Review!

Boulevard Overview

What is Boulevard?

Boulevard is a cloud-based software designed to help salons and spas of all sizes manage bookings, appointments, payments, check-in and out, memberships, sales, and more on a unified portal. The platform enables organizations to define custom rules for scheduling tasks, staff permissions, service categories, and pricing across multiple products, brands, and locations.

Boulevard allows front desk administrators to handle walk-ins and capture customers' contact information via the iPad application and send alerts with arrival time to the assigned service professional. It offers a host of features such as credit and debit card processing, waitlists, appointment confirmation notifications, group booking, tagging, refunds management, barcode scanning, timeclock, and more. Salons can also create, launch, and run marketing campaigns to promote products, categorize clients, and request ratings and feedback.

Boulevard lets managers generate, export, and share reports to gain insights into business performance, client retention, gross sales, tips, utilization of resources, and other metrics. It also supports integration with various third-party client relationship management (CRM) and enterprise resource planning (ERP) systems via API.

Boulevard Overview

Pricing

Starting from
US$175,00/month

Pricing options

Free Trial
Subscription
Value for money

Boulevard is available across three pricing models, details of which are outlined below:
Essentials - $175/month
Premier - $325/month
Enterprise - Contact Boulevard for pricing details.


Boulevard Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

Boulevard managing appointments
Boulevard booking confirmation
Boulevard booking view
Boulevard client profile
Boulevard front desk portal
Boulevard video Boulevard screenshot: Boulevard managing appointments Boulevard screenshot: Boulevard booking confirmation Boulevard screenshot: Boulevard booking view Boulevard screenshot: Boulevard client profile Boulevard screenshot: Boulevard front desk portal

Boulevard Reviews

Boulevard Reviews

Overall rating
4,8
/
5
Excellent
27

Very good
5

Average
1

Poor
0

Terrible
0

Value for Money
4,7
Features
4,5
Ease of Use
4,8
Customer Support
4,8
97% recommended this app
Chris A.

Top-tier salon management solution that continues to improve

We are very happy with our switch to Boulevard. Migration went very smoothly, we got up and running with minimal problems, support has been great since day 1. The only issues we've had have been or are currently being actively worked on in product cycles. Our day-to-day is much smoother than previous solutions, we love being on Boulevard!


Jeremy S.

Snappy cloud solution that improves over time

A fun, fast, and growing company that definitely puts its end use at the focus of the product. Nearly a one software fits all type solution.


Matthew W.

User friendly.


Verified Reviewer

Best POS Software!

Overall the experience has been outstanding. The team is always attentive & responsive. They come up with alternatives & suggestions to help improve your experience! The software is great as it can be easily accessible on multiple devices & internet!


Kimberly K.

A newer program always has it's quirks

Over all very positive experience with Boulevard. Couple of hiccups with intial set up, but once that was taken care of it's been relatively smooth sailing with no major inconveniences in use. Software hasn't gone down randomly in the middle of the day which is a problem we experienced regularly with the last software.


Chris A.
Industry: Consumer Services
Company size: 11-50 Employees

Top-tier salon management solution that continues to improve

Used Daily for 1+ year
Reviewed on 2020/11/12
Review Source: Capterra

We are very happy with our switch to Boulevard. Migration went very smoothly, we got up and running with minimal problems, support has been great since day 1. The only issues we've had have been or are currently being actively worked on in product cycles. Our day-to-day is much smoother than previous solutions, we love being on Boulevard!

Pros

Intelligent booking and client-specific service timing has saved us countless hours at the front desk and increased our service revenue 10%+. The calendar and schedule are very easy to use, our new front desk staff is trained up in half the time as previous software. The integrated booking widget that lives on our site is wonderful for preserving a fluid brand experience for clients booking online.

Cons

Add-ons for advanced features can start to add up on top of an already higher base price, and the cost to migrate from an another product can get very high (though if you are good with Excel you can prep migration sheets yourself and save a lot like we did). Reporting was initially a weak spot but has been continuously improved over the past year and is nearly at parity with our previous solution.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Jeremy S.
Industry: Consumer Services
Company size: 11-50 Employees

Snappy cloud solution that improves over time

Used Daily for 1+ year
Reviewed on 2020/11/12
Review Source: Capterra

A fun, fast, and growing company that definitely puts its end use at the focus of the product. Nearly a one software fits all type solution.

Pros

I enjoy that the cloud solution quickly sifts through what must be massive amounts of data that my business creates. It leans towards simplicity that my lay staff don't seem to have much issue with.

Cons

I admit the onboarding and going live schedules we're a bit aggressive and lacked true understanding that my data was going to be used properly the first time. Many edits and back and forth work was needed to get things running to the point I personally didn't have to troubleshoot things between my staff and the product support team.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Matthew W.
Industry: Fine Art
Company size: 51-200 Employees

User friendly.

Used Daily for 1-5 months
Reviewed on 2020/11/13
Review Source: Capterra

Pros

Very user friendly. Booking for clients and the front desk staff is a breeze. In-app texting lowers the time staff spends confirming appointments in a high volume shop.

Cons

Customizable reports need to be expanded. They are currently hard to customize for results, and multiple reports need to be created and combined outside of Boulevard to achieve the desired results. The random booking algorithm is confusing and does not produce random results. Currently lacking options for Apple pay and Google pay. Could you more options for 3 party integrations such as NPS scores. Service providers and be created at a brand level but need to be customized at each shop level for services (i.e. length, service types available). This makes it time-consuming and leaves the possibility of error if a service provider works at multiple locations.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Verified Reviewer
Industry: Consumer Services
Company size: 51-200 Employees

Best POS Software!

Used Daily for 1+ year
Reviewed on 2020/11/19
Review Source: Capterra

Overall the experience has been outstanding. The team is always attentive & responsive. They come up with alternatives & suggestions to help improve your experience! The software is great as it can be easily accessible on multiple devices & internet!

Pros

Boulevard software is very user friendly, easy to use & convenient! It has reduced the duration of front desk trainig. It has also made the managers that are behind the chair, have a very enjoyable experience. I

Cons

Some of the items that seem like they should be easy to customize, are in face a little more. It makes sense when you realize that the interface is for all users and not just your specific location (s).

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Kimberly K.
Industry: Leisure, Travel & Tourism
Company size: 11-50 Employees

A newer program always has it's quirks

Used Daily for 6-12 months
Reviewed on 2020/11/17
Review Source: Capterra

Over all very positive experience with Boulevard. Couple of hiccups with intial set up, but once that was taken care of it's been relatively smooth sailing with no major inconveniences in use. Software hasn't gone down randomly in the middle of the day which is a problem we experienced regularly with the last software.

Pros

Integrated text messaging and payment processing is a life saver. Online booking has changed how our business operates in a good way. Love the customization options for users including their preferences for online booking or clients timing. Customer service is timely and friendly which is a huge plus over our previous software.

Cons

Reports could definitely be stronger. The beta options are nice, but often time out before they are able to deliver the real data. Would like some of that to be focused on stronger in the future. There's a lot of work arounds for some things - example, if you want to split a tip after a transation, you have to refund and then run again instead of allowing that to just be done on the ticket. Most things allow exporting to excel, but random things, like purchase order, do not, which woul d be extra helpful. Wish there was more info available for our stylists who use their mobile app.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

User recommendation
9,4/10
Based on 33 user ratings
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Boulevard Pricing

Boulevard Pricing

Starting from
US$175,00/month
Free Trial
Subscription
Value for money

Boulevard is available across three pricing models, details of which are outlined below:
Essentials - $175/month
Premier - $325/month
Enterprise - Contact Boulevard for pricing details.

Boulevard is available across three pricing models, details of which are outlined below:
Essentials - $175/month
Premier - $325/month
Enterprise - Contact Boulevard for pricing details.

Value for Money
4,7/5
Based on 33 user ratings
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Boulevard Features

Boulevard Features

API
Activity Dashboard
Automatic Notifications
Billing & Invoicing
Customer Database
Customer History
Discount Management
Electronic Payments
Employee Management
Inventory Management
Inventory Tracking
Loyalty Program
Multi-Location
Order Management
Order Processing
POS
Promotions Management
Reporting & Statistics
Sales Reporting
Third Party Integration
Features
4,5/5
Based on 33 user ratings
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Categories

Additional information for Boulevard

Additional information for Boulevard

Key features of Boulevard

  • Appointment Management
  • Automated Scheduling
  • Calendar Management
  • Client Management
  • Commission Management
  • Customizable Branding
  • Discount Management
  • Employee Management
  • Facility Scheduling
  • Group Scheduling
  • Inventory Management
  • Loyalty Program
  • Marketing Management
  • Mobile Access
  • Multi-Location
  • Returns Management
  • eCommerce Integration

Benefits

• On-brand client experience
• Reach out to past-due clients through text, email, or social media
• Keep staff connected with Boulevard’s mobile app
• Flexible permissions to compliment staff responsibilities
• Fast, secure, and 100% zero system downtime

Boulevard FAQs

Boulevard FAQs

Below are some frequently asked questions for Boulevard.

Q. What type of pricing plans does Boulevard offer?

Boulevard offers the following pricing plans:

Starting from: US$175,00/month

Pricing model: Subscription

Free Trial: Available

Boulevard is available across three pricing models, details of which are outlined below: Essentials - $175/month Premier - $325/month Enterprise - Contact Boulevard for pricing details.

Q. What are the main features of Boulevard?

Boulevard offers the following features:

  • Appointment Management
  • Automated Scheduling
  • Calendar Management
  • Client Management
  • Commission Management
  • Customizable Branding
  • Discount Management
  • Employee Management
  • Facility Scheduling
  • Group Scheduling
  • Inventory Management
  • Loyalty Program
  • Marketing Management
  • Mobile Access
  • Multi-Location
  • Returns Management
  • eCommerce Integration

Q. Who are the typical users of Boulevard?

Boulevard has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Q. What languages does Boulevard support?

Boulevard supports the following languages:

English

Q. What type of pricing plans does Boulevard offer?

Boulevard has the following pricing plans:

Subscription

Q. Does Boulevard support mobile devices?

Boulevard supports the following devices:

Android, iPhone, iPad

Q. What other apps does Boulevard integrate with?

Boulevard integrates with the following applications:

Mailchimp

Q. What level of support does Boulevard offer?

Boulevard offers the following support options:

Online Support, FAQs