Boulevard

4.6 (322)
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Software purpose-built for the self-care industry

About Boulevard

Boulevard is transforming business management for appointment-based self-care businesses with the industry's first and only client experience platform. From initial booking to final payment, access everything you need to optimize time, maximize revenue, and build deeper connections that keep clients coming back. Key features include self-booking, customizable intake forms, custom reporting, marketing tools, and more. Discover how much more streamlined your day-to-day can be with a complete, modern solution designed specifically for your industy. Visit joinblvd.com to get a demo.


Key benefits of Boulevard

• On-brand client experience including self-booking overlay
• 2-way messaging with clients through SMS and MMS texts
• Keep staff connected with Boulevard’s mobile app
• Flexible permissions to compliment staff responsibilities
• Fast, secure, and 100% zero system downtime


Images

Boulevard Software - Boulevard managing appointments
Boulevard Software - Boulevard booking confirmation
Boulevard Software - Boulevard booking view
Boulevard Software - Boulevard client profile
Boulevard Software - Boulevard front desk portal
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Boulevard video
Boulevard Software - Boulevard managing appointments
Boulevard Software - Boulevard booking confirmation
Boulevard Software - Boulevard booking view
Boulevard Software - Boulevard client profile
Boulevard Software - Boulevard front desk portal

Not sure about Boulevard? Compare with a popular alternative

Boulevard

4.6 (322)
VS.
Highly reviewed

Starting Price

US$176.00
month
No pricing found

Pricing Options

Free version
Free trial
Free version
Free trial

Features

95
108

Integrations

7
5

Ease of Use

4.6 (322)
4.4 (345)

Value for Money

4.5 (322)
4.2 (345)

Customer Service

4.7 (322)
4.4 (345)
Green rating bars show the winning product based on the average rating and number of reviews.

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Reviews

Overall rating

4.6 /5
(322)
Value for Money
4.5/5
Features
4.4/5
Ease of Use
4.6/5
Customer Support
4.7/5

Already have Boulevard?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 322
Kami
Kami
Overall rating
  • Industry: Cosmetics
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Booking Software

Reviewed on 2020/11/06

Customer service is exceptional.

Customer service is exceptional.

Pros

The customer service, messaging feature, ease of booking and checkout, and notifications. The program is very minimal and easy to use.

Cons

More reporting features would be helpful

Alternatives Considered

Booker and Vagaro

Reasons for Switching to Boulevard

A lot of the features were unique and user friendly in comparison
Jeff
Overall rating
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Amazing Salon Software

Reviewed on 2024/11/10

Amazing - great customer service. So much better than other software I've used (MindBody / Zenoti)

Amazing - great customer service. So much better than other software I've used (MindBody / Zenoti)

Pros

Ease of use for both clients and salons.

Cons

As a manager, I wish there was a component in the mobile app to access sales report and potential revenue

Kitae
Overall rating
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

If you like to pay through the eyes for expensive software that isn't very intuitive, by all...

Reviewed on 2022/02/05

Horrible. Costs too much for the subscription and their system is not very intuitive. It takes...

Horrible. Costs too much for the subscription and their system is not very intuitive. It takes few extra steps to do anything in the system. Extra steps create a lot of places where mistakes can be made, especially when it comes to scheduling.

Pros

It is generally easy to learn out of the box, however there is definitely learning involved.

Cons

The POS system is a joke and they force you to utilize them as a Merchant Processesor. Their rates are competitive with other premier solutions like Square, but they literally give you a $0.50 magnetic card swiper from China to process the payments. The alternative is to buy a glorified card reader for $150 (literally a block that is a glorified magnetic card swiper) that interfaces with your iPad through Bluetooth. If you have every used Bluetooth technology on your phone, you know how horribly unreliable that it can be. If the device times out when you're taking payment, be prepared to ask your clients to wait while you spend 5-10 minutes making sure that the devices are back on line. The

Alternatives Considered

Vagaro, Square Payments and ZENOTI

Reasons for Choosing Boulevard

Booker was good, but ever since they got acquired by MindBody, it has been the bastard step-child acquisition that no one cares about. Full of glitches and down all the time.

Switched From

Booker

Reasons for Switching to Boulevard

They had a good sales pitch and the sales guy did a good job of putting his hook into me. Also, I finally got too fed up with Booker's glitches.
Andi
Overall rating
  • Industry: Retail
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Salon Director

Reviewed on 2024/11/06

Positive, every time I engage with a team member from Boulevard they are patient, professional &...

Positive, every time I engage with a team member from Boulevard they are patient, professional & extremely helpful.

Pros

How user friendly it is. Remote access to the system. Message system. The list goes on & on...

Cons

The fact that you cannot turn reports into PDF's like you can when using summaries. Therefore, I never want to see the summary option removed from the system.

April
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

review for app

Reviewed on 2024/11/09

I would say that my experience has been alright so far

I would say that my experience has been alright so far

Pros

How you can save info on clients profile

Cons

Having to cancel a whole appointment just to add another service to the profile

Showing 5 reviews of 322 Read all reviews

Boulevard FAQs

Below are some frequently asked questions for Boulevard.

Boulevard offers the following pricing plans:

  • Starting from: US$176.00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

Boulevard offers tailored software solutions for self-care businesses with four different pricing plans designed to meet varying operational needs. The plans—Essentials, Premier, Prestige, and Enterprise—are structured to accommodate small teams, growing businesses, sophisticated operations, and enterprises with bespoke requirements. The Essentials plan is priced at $176 per month per location (billed annually) and includes up to 5 professionals, 100 free texts, 500 free email blasts, and 25 GB of storage. The Premier plan, at $293 per month per location (billed annually), offers unlimited professionals, 250 free texts, 1000 free email blasts, and 50 GB of storage. The Prestige plan, costing $410 per month per location (billed annually), includes comprehensive features such as 2500 free texts, 10000 free email blasts, 100 GB of storage, and additional forms. For large-scale enterprises, bespoke pricing arrangements are available, offering access to advanced APIs and enterprise-grade integrations. Boulevard's pricing models are outlined below: Essentials - $176 per month per location Premier - $293 per month per location Prestige - $410 per month per location Enterprise - Contact Boulevard for pricing details.

Boulevard has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Boulevard supports the following languages:

English

Boulevard supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Boulevard integrates with the following applications:

Google Calendar, Mailchimp, NetSuite, Okta, TrueLark, Vish, Zapier

Boulevard offers the following support options:

Email/Help Desk, FAQs/Forum, 24/7 (Live rep), Chat

Related categories

See all software categories found for Boulevard.