About Masterpiece Manager

Masterpiece Manager is a gallery management software that helps artists, collectors, art galleries, and museums manage inventory, contacts, sales, and marketing operations on a centralized platform. The website builder tool allows developers to select and customize templates in order to create websites with information such as artist bios, art images, titles, art descriptions, and event or show details.

Masterpiece Manager enables administrators to create an inventory database and manage items and art pieces based on several categories and sub-categories. With the point of sale (POS) tool, supervisors can configure prices for art pieces, set up tax rates, generate sales reports, and process sales, returns, lease, installment, and layaways based transactions. The email marketing module lets staff members create custom contact lists, build email templates and designs, send broadcasts, and track overall campaign performance.

Masterpiece Manager offers an API, which allows businesses to integrate the platform with several third-party solutions, including Quickbooks. It lets staff members search through items based on keyword attributes, such as title, category, subject, and stock-keeping units (SKUs).

Pricing starting from:

US$39,00/month

  • Free Version
  • Free Trial
  • Subscription

Devices

Business size

S M L

Markets

Andorra, United Arab Emirates, Afghanistan, Antigua & Barbuda, Anguilla, Albania, Armenia, Curaçao, Angola, Argentina, American Samoa, Austria, Australia, Aruba, Åland Islands, Azerbaijan, Bosnia & Herzegovina, Barbados, Bangladesh, Belgium, Burkina Faso, Bulgaria, Bahrain, Burundi, Benin, Bermuda, Brunei, Bolivia, Brazil, Bahamas, Bhutan, Botswana, Belarus, Belize, Canada, Congo - Kinshasa, Central African Republic, Congo - Brazzaville, Switzerland, Cook Islands, Chile, Cameroon, China, Colombia, Costa Rica, Cuba, Cape Verde, Cyprus, Czechia, Germany, Djibouti, Denmark, Dominica, Dominican Republic, Algeria, Ecuador, Estonia, Egypt, Eritrea, Spain, Ethiopia, Finland, Fiji, Falkland Islands, Micronesia, Faroe Islands, France, Gabon, United Kingdom, Grenada, Georgia, French Guiana, Guernsey, Ghana, Gibraltar, Greenland, Gambia, Guinea, Guadeloupe, Equatorial Guinea, Greece, Guatemala, Guam, Guinea-Bissau, Guyana, Hong Kong SAR China, Honduras, Croatia, Haiti, Hungary, Indonesia, Ireland, Israel, Isle of Man, India, Iraq, Iran, Iceland, Italy, Jersey, Jamaica, Jordan, Japan, Kenya, Kyrgyzstan, Cambodia, Kiribati, Comoros, St. Kitts & Nevis, South Korea, Kuwait, Cayman Islands, Kazakhstan, Laos, Lebanon, St. Lucia, Liechtenstein, Sri Lanka, Liberia, Lesotho, Lithuania, Luxembourg, Latvia, Libya, Morocco, Monaco, Moldova, Montenegro, St. Martin, Madagascar, Marshall Islands, North Macedonia, Mali, Myanmar (Burma), Mongolia, Macao SAR China, Northern Mariana Islands, Martinique, Mauritania, Montserrat, Malta, Mauritius, Maldives, Malawi, Mexico, Malaysia, Mozambique, Namibia, New Caledonia, Niger, Norfolk Island, Nigeria, Nicaragua, Netherlands, Norway, Nepal, Nauru, New Zealand, Oman, Panama, Peru, French Polynesia, Papua New Guinea, Philippines, Pakistan, Poland, St. Pierre & Miquelon, Puerto Rico, Palestinian Territories, Portugal, Palau, Paraguay, Qatar, Réunion, Romania, Serbia, Russia, Rwanda, Saudi Arabia, Solomon Islands, Seychelles, Sudan, Sweden, Singapore, St. Helena, Slovenia, Svalbard & Jan Mayen, Slovakia, Sierra Leone, San Marino, Senegal, Somalia, Suriname, São Tomé & Príncipe, El Salvador, Syria, Eswatini, Turks & Caicos Islands, Chad, Togo, Thailand, Tajikistan, Timor-Leste, Turkmenistan, Tunisia, Tonga, Turkey, Trinidad & Tobago, Tuvalu, Taiwan, Tanzania, Ukraine, Uganda, United States, Uruguay, Uzbekistan, Vatican City, St. Vincent & Grenadines, Venezuela, British Virgin Islands, US Virgin Islands, Vietnam, Vanuatu, Wallis & Futuna, Samoa, Yemen, Mayotte, South Africa, Zambia, Zimbabwe

Supported Languages

English

Pricing starting from:

US$39,00/month

  • Free Version
  • Free Trial
  • Subscription

Images

Masterpiece Manager Software - Masterpiece Manager inventory database
Masterpiece Manager Software - Masterpiece Manager update tax details
Masterpiece Manager Software - Masterpiece Manager company settings
Masterpiece Manager Software - Masterpiece Manager  dashboard
View 5 more
Masterpiece Manager video
Masterpiece Manager Software - Masterpiece Manager inventory database Masterpiece Manager Software - Masterpiece Manager update tax details Masterpiece Manager Software - Masterpiece Manager company settings Masterpiece Manager Software - Masterpiece Manager  dashboard

Features

Total features of Masterpiece Manager: 24

  • API
  • Activity Dashboard
  • Billing & Invoicing
  • Commission Management
  • Consignment Management
  • Contact Database
  • Contact Management
  • Customizable Templates
  • Data Import/Export
  • Filtering
  • Interaction Tracking
  • Inventory Management
  • Inventory Tracking
  • Location Tracking
  • Marketing Automation
  • Online Viewing Rooms
  • Point of Sale (POS)
  • Price / Margin Management
  • Reporting & Statistics
  • Sales Reports
  • Search/Filter
  • Secure Data Storage
  • Stock Management
  • Website Management

Alternatives

Artsystems

5
#1 Alternative to Masterpiece Manager
Artsystems is a desktop and/or web-based platform for art galleries, artists, and private and corporate collections.

ITgallery

4,9
#2 Alternative to Masterpiece Manager
ITGallery is a cloud-based art gallery online catalog platform that provides different services and features to the...

Art Galleria

4,6
#3 Alternative to Masterpiece Manager
The elegant and most flexible art management solution for art galleries, artists, and collectors. With the aim of...

ArtCloud

4,8
#4 Alternative to Masterpiece Manager
ArtCloud is a web-based art gallery software, which helps streamline various gallery operations, track inventory, and...

Reviews

Overall rating

4,7 /5
(31)
Value for Money
4,7/5
Features
4,6/5
Ease of Use
4,6/5
Customer Support
4,7/5

Already have Masterpiece Manager?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 31
Christian H.
Overall rating
  • Industry: Arts & Crafts
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

the evolution of gallery software

Reviewed on 2018/08/21

What I appreciate most is that it feels more like a partnership than just buying an out of the box...

What I appreciate most is that it feels more like a partnership than just buying an out of the box software. We have evolved alongside and the Masterpiece team listens to suggestions and responds quickly.

Pros

We have been with Masterpiece for almost 15 years now and have gone through all stages of the software since. Version 11 is extremely good and offers everything that we need to run our fairly complex business. Impossible to list all the features we use, but we like most the seamless integration into the web site and the fact that it is all cloud based now.

Cons

The previous versions had a few flaws but 11 seem to have overcome all that.

Response from Masterpiece Solutions

Your words are most appreciated, Christian. You and your team has been invaluable in helping Masterpiece get better through the years. Thank you for pushing us with high expectations and for all of your patience and support.

West L.
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

We recently upgraded to version 11 and the accompanying new website. One word ...Awesome!

Reviewed on 2017/11/15

Pros

Very intuitive. No longer need constant contact. REAL TIME DATA on our website. Having the photos in this POS / Inventory system which automatically feeds the website at the time of item setup. Once an item sells the items shows a red dot on the web, showing it sold, and then the item is automatically taken off the website 3 days later. This is eliminating the need for 1 full time employee between the website updates automatically taking place and the email/client information always update and not having to know another system (constant contact, etc.).
The team was professional, suggestive, and VERY timely upon all requests made. Really felt like they are "in it to win it" and that my success is truly their success! Great software always improving!

Cons

Must export the data to excel for printed reports. Would like to see the data on my screen including photos and simply print all the data. Not just a browse screen shot but the full data including scroll down data.

Response from Masterpiece Solutions

Thank you so much for the kind words, Cindy. We are thrilled that Masterpiece is making things easier for West Lives On. We will be contacting you to discuss the data export suggestions you've made.

Rick R.
Overall rating
  • Industry: Arts & Crafts
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Focus on sales - no follow through.

Reviewed on 2020/09/10

Abysmal.

Abysmal.

Pros

The price of the software seemed most reasonable for the feature set, despite the fact that it was older technology.

Cons

We got even less than we paid. The software was buggy. Their integration team didn't deliver on the website integration that was paid for and when they finally decided to redevelop the software into something that might have worked, we were asked to purchase it again. Our business limped along with this software for four years. Such a waste of an investment. We were one of many clients with this experience, including another large public art organization located in Edmonton, who had similar issues.

Dawn-marie S.
Overall rating
  • Industry: Fine Art
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

So grateful for this software

Reviewed on 2019/09/22

Because Masterpiece Manager is designed for the gallery/art industry, it has so much of what I need...

Because Masterpiece Manager is designed for the gallery/art industry, it has so much of what I need already programmed in. I had a few hundred pieces of inventory to log when I was first opening, and with a little guidance from the tutorial videos and from Customer Service, I was able to get it all in with no issues. One of my favorite features is that when I put inventory into MM, one click can put it right into my attached website. This is huge for me. I'm the only person working my gallery. If something needs doing, I'm the one who gets it done. So the fact that I can put info in once and have it both in my POS and on my website is a life saver!

Pros

Ease of use, ability to add my own categories for inventory, website compatibility

Cons

Speed of processing can be slow or can hang somewhat regularly, would like a bit more functionality with sales and contacts reporting

Response from Masterpiece Solutions

Thank you for the kind review, Dawn-Marie. We are thrilled you chose Masterpiece and it is helping your business. We love your new web site!!
We have recently augmented the hosting resources for Masterpiece. You should no longer see any performance issues in the system. If you do, please let us know asap.
Thank you, again. We really appreciate you.

Amber markay B.
Overall rating
  • Industry: Retail
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

They Know the Art Business and What Galleries Need.

Reviewed on 2018/09/23

Masterpiece is an incredible time-saver with real-time website updating upon a sale and upon adding...

Masterpiece is an incredible time-saver with real-time website updating upon a sale and upon adding new inventory. Customer service is out of this world! the team respond quickly and positively to anything we need. They are a dream to work with. Having come from years working with ArtCloud, I am very happy with my decision to work with Masterpiece Manager for my gallery inventory, POS, website, artist commission reports, and e-mail marketing.

Pros

Working with the team at Masterpiece Manager has been wonderful. They have developed a software that keeps my art gallery organized with inventory. Masterpiece is an incredible time-saver with real-time website updating upon a sale and upon adding new inventory.

Cons

The only con that I see is the difference in how our website and newsletter is viewed from a desktop computer to a cell phone or other hand-held device. We were able to over-ride this within the newsletter by adding images of text vs body copy. This quick change has allowed us to use our branded font and it show correctly no matter what device / computer system / email system our newsletter is viewed on.

Response from Masterpiece Solutions

Wow Amber... <blush>!

Showing 5 reviews of 31 Read all reviews

Masterpiece Manager FAQs

Below are some frequently asked questions for Masterpiece Manager.

Masterpiece Manager offers the following pricing plans:

  • Starting from: US$39,00/month View Pricing Plans
  • Pricing model: Subscription
  • Free Trial: Not Available

Masterpiece Manager is available across four pricing plans, outlined below. Artist package: $29/per month (billed annually) or $39/monthly (billed monthly) Art Collector package: $69/per month (billed annually) or $89/monthly (billed monthly) Gallery package: $139/per month (billed annually) or $169/monthly (billed monthly) Museum package: $239/per month (billed annually) or $299/monthly (billed monthly)

Masterpiece Manager has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

Masterpiece Manager supports the following languages:

English

Masterpiece Manager supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Masterpiece Manager integrates with the following applications:

Quickbooks Online

Masterpiece Manager offers the following support options:

Email/Help Desk, FAQs/Forum, Phone Support, Chat

Related categories

See all software categories found for Masterpiece Manager.