Masterpiece Manager

Gallery management tool for artists, collectors, and museums

4,7 /5 (30 reviews) Write a Review!

Masterpiece Manager Overview

What is Masterpiece Manager?

Masterpiece Manager is a gallery management software that helps artists, collectors, art galleries, and museums manage inventory, contacts, sales, and marketing operations on a centralized platform. The website builder tool allows developers to select and customize templates in order to create websites with information such as artist bios, art images, titles, art descriptions, and event or show details.

Masterpiece Manager enables administrators to create an inventory database and manage items and art pieces based on several categories and sub-categories. With the point of sale (POS) tool, supervisors can configure prices for art pieces, set up tax rates, generate sales reports, and process sales, returns, lease, installment, and layaways based transactions. The email marketing module lets staff members create custom contact lists, build email templates and designs, send broadcasts, and track overall campaign performance.

Masterpiece Manager offers an API, which allows businesses to integrate the platform with several third-party solutions, including Quickbooks. It lets staff members search through items based on keyword attributes, such as title, category, subject, and stock-keeping units (SKUs).

Masterpiece Manager Overview

Pricing

Starting from
US$39,00/month

Pricing options

Free Trial
Subscription
Value for money

Masterpiece Manager is available across four pricing plans, outlined below.
Artist package: $29/per month (billed annually) or $39/monthly (billed monthly)
Art Collector package: $69/per month (billed annually) or $89/monthly (billed monthly)
Gallery package: $139/per month (billed annually) or $169/monthly (billed monthly)
Museum package: $239/per month (billed annually) or $299/monthly (billed monthly)


Masterpiece Manager Features

Devices
Business size
S M L
Markets
United States, Canada, Australia, China, India and 4 others, Japan, Germany, Brazil, Mexico
Supported Languages
English

Media

Masterpiece Manager inventory database
Masterpiece Manager update tax details
Masterpiece Manager company settings
Masterpiece Manager  dashboard
Masterpiece Manager video Masterpiece Manager screenshot: Masterpiece Manager inventory database Masterpiece Manager screenshot: Masterpiece Manager update tax details Masterpiece Manager screenshot: Masterpiece Manager company settings Masterpiece Manager screenshot: Masterpiece Manager  dashboard

Masterpiece Manager Reviews

Masterpiece Manager Reviews

Overall rating
4,7
/
5
Excellent
23

Very good
6

Average
0

Poor
1

Terrible
0

Value for Money
4,7
Features
4,6
Ease of Use
4,6
Customer Support
4,7
97% recommended this app
Christian H.

the evolution of gallery software

What I appreciate most is that it feels more like a partnership than just buying an out of the box software. We have evolved alongside and the Masterpiece team listens to suggestions and responds quickly.


West L.

We recently upgraded to version 11 and the accompanying new website. One word ...Awesome!


Rick R.

Focus on sales - no follow through.

Abysmal.


Dawn-marie S.

So grateful for this software

Because Masterpiece Manager is designed for the gallery/art industry, it has so much of what I need already programmed in. I had a few hundred pieces of inventory to log when I was first opening, and with a little guidance from the tutorial videos and from Customer Service, I was able to get it all in with no issues. One of my favorite features is that when I put inventory into MM, one click can put it right into my attached website. This is huge for me. I'm the only person working my gallery. If something needs doing, I'm the one who gets it done. So the fact that I can put info in once and have it both in my POS and on my website is a life saver!


Amber markay B.

They Know the Art Business and What Galleries Need.

Masterpiece is an incredible time-saver with real-time website updating upon a sale and upon adding new inventory. Customer service is out of this world! the team respond quickly and positively to anything we need. They are a dream to work with. Having come from years working with ArtCloud, I am very happy with my decision to work with Masterpiece Manager for my gallery inventory, POS, website, artist commission reports, and e-mail marketing.


Christian H.
Industry: Arts & Crafts
Company size: 2-10 Employees

the evolution of gallery software

Used Daily for 2+ years
Reviewed on 2018/08/21
Review Source: Capterra

What I appreciate most is that it feels more like a partnership than just buying an out of the box software. We have evolved alongside and the Masterpiece team listens to suggestions and responds quickly.

Pros

We have been with Masterpiece for almost 15 years now and have gone through all stages of the software since. Version 11 is extremely good and offers everything that we need to run our fairly complex business. Impossible to list all the features we use, but we like most the seamless integration into the web site and the fact that it is all cloud based now.

Cons

The previous versions had a few flaws but 11 seem to have overcome all that.

Response from Masterpiece Solutions

Your words are most appreciated, Christian. You and your team has been invaluable in helping Masterpiece get better through the years. Thank you for pushing us with high expectations and for all of your patience and support.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

West L.

We recently upgraded to version 11 and the accompanying new website. One word ...Awesome!

Used Daily for 2+ years
Reviewed on 2017/11/15
Review Source: Capterra

Pros

Very intuitive. No longer need constant contact. REAL TIME DATA on our website. Having the photos in this POS / Inventory system which automatically feeds the website at the time of item setup. Once an item sells the items shows a red dot on the web, showing it sold, and then the item is automatically taken off the website 3 days later. This is eliminating the need for 1 full time employee between the website updates automatically taking place and the email/client information always update and not having to know another system (constant contact, etc.).
The team was professional, suggestive, and VERY timely upon all requests made. Really felt like they are "in it to win it" and that my success is truly their success! Great software always improving!

Cons

Must export the data to excel for printed reports. Would like to see the data on my screen including photos and simply print all the data. Not just a browse screen shot but the full data including scroll down data.

Response from Masterpiece Solutions

Thank you so much for the kind words, Cindy. We are thrilled that Masterpiece is making things easier for West Lives On. We will be contacting you to discuss the data export suggestions you've made.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Rick R.
Industry: Arts & Crafts
Company size: 2-10 Employees

Focus on sales - no follow through.

Used Daily for 2+ years
Reviewed on 2020/09/10
Review Source: Capterra

Abysmal.

Pros

The price of the software seemed most reasonable for the feature set, despite the fact that it was older technology.

Cons

We got even less than we paid. The software was buggy. Their integration team didn't deliver on the website integration that was paid for and when they finally decided to redevelop the software into something that might have worked, we were asked to purchase it again. Our business limped along with this software for four years. Such a waste of an investment. We were one of many clients with this experience, including another large public art organization located in Edmonton, who had similar issues.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Dawn-marie S.
Industry: Fine Art
Company size: Self Employed

So grateful for this software

Used Daily for 6-12 months
Reviewed on 2019/09/22
Review Source: Capterra

Because Masterpiece Manager is designed for the gallery/art industry, it has so much of what I need already programmed in. I had a few hundred pieces of inventory to log when I was first opening, and with a little guidance from the tutorial videos and from Customer Service, I was able to get it all in with no issues. One of my favorite features is that when I put inventory into MM, one click can put it right into my attached website. This is huge for me. I'm the only person working my gallery. If something needs doing, I'm the one who gets it done. So the fact that I can put info in once and have it both in my POS and on my website is a life saver!

Pros

Ease of use, ability to add my own categories for inventory, website compatibility

Cons

Speed of processing can be slow or can hang somewhat regularly, would like a bit more functionality with sales and contacts reporting

Response from Masterpiece Solutions

Thank you for the kind review, Dawn-Marie. We are thrilled you chose Masterpiece and it is helping your business. We love your new web site!!
We have recently augmented the hosting resources for Masterpiece. You should no longer see any performance issues in the system. If you do, please let us know asap.
Thank you, again. We really appreciate you.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Amber markay B.
Industry: Retail
Company size: 2-10 Employees

They Know the Art Business and What Galleries Need.

Used Daily for 1+ year
Reviewed on 2018/09/23
Review Source: Capterra

Masterpiece is an incredible time-saver with real-time website updating upon a sale and upon adding new inventory. Customer service is out of this world! the team respond quickly and positively to anything we need. They are a dream to work with. Having come from years working with ArtCloud, I am very happy with my decision to work with Masterpiece Manager for my gallery inventory, POS, website, artist commission reports, and e-mail marketing.

Pros

Working with the team at Masterpiece Manager has been wonderful. They have developed a software that keeps my art gallery organized with inventory. Masterpiece is an incredible time-saver with real-time website updating upon a sale and upon adding new inventory.

Cons

The only con that I see is the difference in how our website and newsletter is viewed from a desktop computer to a cell phone or other hand-held device. We were able to over-ride this within the newsletter by adding images of text vs body copy. This quick change has allowed us to use our branded font and it show correctly no matter what device / computer system / email system our newsletter is viewed on.

Response from Masterpiece Solutions

Wow Amber... <blush>!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,4/10
Based on 30 user ratings
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Masterpiece Manager Pricing

Masterpiece Manager Pricing

Starting from
US$39,00/month
Free Trial
Subscription
Value for money

Masterpiece Manager is available across four pricing plans, outlined below.
Artist package: $29/per month (billed annually) or $39/monthly (billed monthly)
Art Collector package: $69/per month (billed annually) or $89/monthly (billed monthly)
Gallery package: $139/per month (billed annually) or $169/monthly (billed monthly)
Museum package: $239/per month (billed annually) or $299/monthly (billed monthly)

Masterpiece Manager is available across four pricing plans, outlined below.
Artist package: $29/per month (billed annually) or $39/monthly (billed monthly)
Art Collector package: $69/per month (billed annually) or $89/monthly (billed monthly)
Gallery package: $139/per month (billed annually) or $169/monthly (billed monthly)
Museum package: $239/per month (billed annually) or $299/monthly (billed monthly)

Value for Money
4,7/5
Based on 30 user ratings
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Masterpiece Manager Features

Masterpiece Manager Features

Activity Dashboard
Attendance Management
Attendance Tracking
Automated Scheduling
Automatic Notifications
Billing & Invoicing
Calendar Management
Class Scheduling
Client Portal
Credit Card Processing
Customer Database
Customizable Branding
Electronic Payments
Event Management
Event Scheduling
POS
Registration Management
Reminders
Reporting & Statistics
Website Integration
Features
4,6/5
Based on 30 user ratings
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Categories

Additional information for Masterpiece Manager

Additional information for Masterpiece Manager

Key features of Masterpiece Manager

  • Billing & Invoicing
  • Commission Management
  • Contact Management
  • Inventory Management
  • Marketing Management
  • eCommerce

Masterpiece Manager FAQs

Masterpiece Manager FAQs

Below are some frequently asked questions for Masterpiece Manager.

Q. What type of pricing plans does Masterpiece Manager offer?

Masterpiece Manager offers the following pricing plans:

Starting from: US$39,00/month

Pricing model: Subscription

Free Trial: Available

Masterpiece Manager is available across four pricing plans, outlined below. Artist package: $29/per month (billed annually) or $39/monthly (billed monthly) Art Collector package: $69/per month (billed annually) or $89/monthly (billed monthly) Gallery package: $139/per month (billed annually) or $169/monthly (billed monthly) Museum package: $239/per month (billed annually) or $299/monthly (billed monthly)

Q. What are the main features of Masterpiece Manager?

Masterpiece Manager offers the following features:

  • Billing & Invoicing
  • Commission Management
  • Contact Management
  • Inventory Management
  • Marketing Management
  • eCommerce

Q. Who are the typical users of Masterpiece Manager?

Masterpiece Manager has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Q. What languages does Masterpiece Manager support?

Masterpiece Manager supports the following languages:

English

Q. What type of pricing plans does Masterpiece Manager offer?

Masterpiece Manager has the following pricing plans:

Subscription

Q. Does Masterpiece Manager support mobile devices?

We do not have any information about what devices Masterpiece Manager supports

Q. What other apps does Masterpiece Manager integrate with?

Masterpiece Manager integrates with the following applications:

QuickBooks Online

Q. What level of support does Masterpiece Manager offer?

Masterpiece Manager offers the following support options:

Phone Support, Online Support, FAQs, Video Tutorials