About Masterpiece Manager
Masterpiece Manager is a gallery management software that helps artists, collectors, art galleries, and museums manage inventory, contacts, sales, and marketing operations on a centralized platform. The website builder tool allows developers to select and customize templates in order to create websites with information such as artist bios, art images, titles, art descriptions, and event or show details.
Masterpiece Manager enables administrators to create an inventory database and manage items and art pieces based on several categories and sub-categories. With the point of sale (POS) tool, supervisors can configure prices for art pieces, set up tax rates, generate sales reports, and process sales, returns, lease, installment, and layaways based transactions. The email marketing module lets staff members create custom contact lists, build email templates and designs, send broadcasts, and track overall campaign performance.
Masterpiece Manager offers an API, which allows businesses to integrate the platform with several third-party solutions, including Quickbooks. It lets staff members search through items based on keyword attributes, such as title, category, subject, and stock-keeping units (SKUs).
Pricing starting from:
US$39,00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Masterpiece Manager
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Supported Languages
English
Pricing starting from:
US$39,00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Masterpiece Manager
Images
Features
Total features of Masterpiece Manager: 24
Alternatives
Art Galleria
Artsystems
ITgallery
Davinci Art Gallery Software
Reviews
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- Industry: Arts & Crafts
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
the evolution of gallery software
Reviewed on 2018/08/21
What I appreciate most is that it feels more like a partnership than just buying an out of the box...
What I appreciate most is that it feels more like a partnership than just buying an out of the box software. We have evolved alongside and the Masterpiece team listens to suggestions and responds quickly.
Pros
We have been with Masterpiece for almost 15 years now and have gone through all stages of the software since. Version 11 is extremely good and offers everything that we need to run our fairly complex business. Impossible to list all the features we use, but we like most the seamless integration into the web site and the fact that it is all cloud based now.
Cons
The previous versions had a few flaws but 11 seem to have overcome all that.
Response from Masterpiece Solutions
Your words are most appreciated, Christian. You and your team has been invaluable in helping Masterpiece get better through the years. Thank you for pushing us with high expectations and for all of your patience and support.
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
We recently upgraded to version 11 and the accompanying new website. One word ...Awesome!
Reviewed on 2017/11/15
Pros
Very intuitive. No longer need constant contact. REAL TIME DATA on our website. Having the photos in this POS / Inventory system which automatically feeds the website at the time of item setup. Once an item sells the items shows a red dot on the web, showing it sold, and then the item is automatically taken off the website 3 days later. This is eliminating the need for 1 full time employee between the website updates automatically taking place and the email/client information always update and not having to know another system (constant contact, etc.).
The team was professional, suggestive, and VERY timely upon all requests made. Really felt like they are "in it to win it" and that my success is truly their success! Great software always improving!
Cons
Must export the data to excel for printed reports. Would like to see the data on my screen including photos and simply print all the data. Not just a browse screen shot but the full data including scroll down data.
Response from Masterpiece Solutions
Thank you so much for the kind words, Cindy. We are thrilled that Masterpiece is making things easier for West Lives On. We will be contacting you to discuss the data export suggestions you've made.
- Industry: Arts & Crafts
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Focus on sales - no follow through.
Reviewed on 2020/09/10
Abysmal.
Abysmal.
Pros
The price of the software seemed most reasonable for the feature set, despite the fact that it was older technology.
Cons
We got even less than we paid. The software was buggy. Their integration team didn't deliver on the website integration that was paid for and when they finally decided to redevelop the software into something that might have worked, we were asked to purchase it again. Our business limped along with this software for four years. Such a waste of an investment. We were one of many clients with this experience, including another large public art organization located in Edmonton, who had similar issues.
- Industry: Fine Art
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
So grateful for this software
Reviewed on 2019/09/22
Because Masterpiece Manager is designed for the gallery/art industry, it has so much of what I need...
Because Masterpiece Manager is designed for the gallery/art industry, it has so much of what I need already programmed in. I had a few hundred pieces of inventory to log when I was first opening, and with a little guidance from the tutorial videos and from Customer Service, I was able to get it all in with no issues. One of my favorite features is that when I put inventory into MM, one click can put it right into my attached website. This is huge for me. I'm the only person working my gallery. If something needs doing, I'm the one who gets it done. So the fact that I can put info in once and have it both in my POS and on my website is a life saver!
Pros
Ease of use, ability to add my own categories for inventory, website compatibility
Cons
Speed of processing can be slow or can hang somewhat regularly, would like a bit more functionality with sales and contacts reporting
Response from Masterpiece Solutions
Thank you for the kind review, Dawn-Marie. We are thrilled you chose Masterpiece and it is helping your business. We love your new web site!!
We have recently augmented the hosting resources for Masterpiece. You should no longer see any performance issues in the system. If you do, please let us know asap.
Thank you, again. We really appreciate you.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
They Know the Art Business and What Galleries Need.
Reviewed on 2018/09/23
Masterpiece is an incredible time-saver with real-time website updating upon a sale and upon adding...
Masterpiece is an incredible time-saver with real-time website updating upon a sale and upon adding new inventory. Customer service is out of this world! the team respond quickly and positively to anything we need. They are a dream to work with. Having come from years working with ArtCloud, I am very happy with my decision to work with Masterpiece Manager for my gallery inventory, POS, website, artist commission reports, and e-mail marketing.
Pros
Working with the team at Masterpiece Manager has been wonderful. They have developed a software that keeps my art gallery organized with inventory. Masterpiece is an incredible time-saver with real-time website updating upon a sale and upon adding new inventory.
Cons
The only con that I see is the difference in how our website and newsletter is viewed from a desktop computer to a cell phone or other hand-held device. We were able to over-ride this within the newsletter by adding images of text vs body copy. This quick change has allowed us to use our branded font and it show correctly no matter what device / computer system / email system our newsletter is viewed on.
Response from Masterpiece Solutions
Wow Amber... <blush>!
Masterpiece Manager FAQs
Below are some frequently asked questions for Masterpiece Manager.Q. What type of pricing plans does Masterpiece Manager offer?
Masterpiece Manager offers the following pricing plans:
- Starting from: US$39,00/month
- Pricing model: Subscription
- Free Trial: Not Available
Masterpiece Manager is available across four pricing plans, outlined below. Artist package: $29/per month (billed annually) or $39/monthly (billed monthly) Art Collector package: $69/per month (billed annually) or $89/monthly (billed monthly) Gallery package: $139/per month (billed annually) or $169/monthly (billed monthly) Museum package: $239/per month (billed annually) or $299/monthly (billed monthly)
Q. Who are the typical users of Masterpiece Manager?
Masterpiece Manager has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000
Q. What languages does Masterpiece Manager support?
Masterpiece Manager supports the following languages:
English
Q. Does Masterpiece Manager support mobile devices?
Masterpiece Manager supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Masterpiece Manager integrate with?
Masterpiece Manager integrates with the following applications:
Quickbooks Online
Q. What level of support does Masterpiece Manager offer?
Masterpiece Manager offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, Chat
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