CareStack
About CareStack
CloudStack is a cloud-based suite of practice management tools for the dental industry. The HIPAA compliant suite of solutions comprises CS Enterprise, CS Virtual Office, and CS Revenue Cycle Management to meet the varying needs of dental practices and provide features such as scheduling, telehealth, billing, and more. The all-in-one platform provides the tools to help multi-site dental enterprises to enhance efficiency, automate tasks, and ensure patient safety.
CloudStack’s CS Enterprise platform offers patient scheduling and a smart calendar tool to allow both dentists and patients to schedule appointments or follow-ups. Other features of the platform include patient curbside check-in, eligibility verification, patient charting, x-ray storage, prescriptions management, and patient communications via two-way text messaging.
The CS Virtual Office solution facilitates telemedicine and patient payment processing through tools including online appointment scheduling, teleconsultations, and payment collections via SMS.
The CloudStack CS Revenue Cycle Management solution provides tools for end-to-end revenue and cash flow management. It offers features including fee schedules, insurance eligibility verification, insurance claim submittals, and daily, weekly, and monthly financial reports.
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Reviews
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- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Our All-in-one PMS started us up!
Reviewed on 2024/02/09
The platform is really an all-in-one option and saves our office time and money by requiring fewer...
The platform is really an all-in-one option and saves our office time and money by requiring fewer hardware elements, and fewer software integrations.
Pros
Has all the features we need + the support to help when we need. Also: a true interest in improving the product with regular updates that don’t break the software.
Cons
All software is imperfect and has a learning curve. The marketing/communications tools are basic, but improving. Sometimes there are too many ways to do the same thing. This can make the initial onboarding a bit more confusing.
Reasons for Switching to CareStack
Combination of features, pricing, stability, and support.- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very PLEASED with CareStack! Highly recommend
Reviewed on 2024/12/12
We are happy and their customer support is GREAT!!
We are happy and their customer support is GREAT!!
Pros
Our office switched to CareStack in Dec 2023. So far we are very pleased and its pretty intuitive. I have used many PMS in my 30+ years and this system has it all!
Cons
When we switched over to CareStack our old software did not merge over. Not Carestack's fault. We were using a no name brand system :(
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Carestack Review
Reviewed on 2024/09/09
It has been a long process for sure. I would not do it again if I had a choice.
It has been a long process for sure. I would not do it again if I had a choice.
Pros
If I have an issue, they try every way possible to fix it immediately.
Cons
Very difficult to understand in the beginning. Too many steps to do one thing.
- Industry: Medical Practice
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Clinical Operations Manager
Reviewed on 2024/12/17
As will all new software, I found there to be a learning curve. However, with the assistance of the...
As will all new software, I found there to be a learning curve. However, with the assistance of the training team and the support team it has gone very smoothly.
Pros
I love all of the different report options. The information available on the reports is fantastic. I also love the availability of your support, the ease of which contacting support and receiving answers to our questions is outstanding.
Cons
The only negative I have found is the inability to print from the TimeSheet screen.
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Satisfied CareStack customer
Reviewed on 2024/12/19
Pros
I like the ability to truly customize the software to work for our pediatric dental office, without having to create a bunch of modifications and work arounds.
Cons
It's still geared for general practices, not pediatric offices, but I have been pleased with CareStack's responsiveness to considering improvements for practices that operate like ours.
Reasons for Choosing CareStack
DSN is a very archaic system with minimal updates.Switched From
DSNonlineReasons for Switching to CareStack
Wanted a cloud-based product that had a proven track record of continuous improvementCareStack FAQs
Below are some frequently asked questions for CareStack.Q. What type of pricing plans does CareStack offer?
CareStack offers the following pricing plans:
- Starting from: US$698.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
CareStack clients are billed on the basis of the number of users with active logins. Contact CareStack for more information on pricing.
Q. Who are the typical users of CareStack?
CareStack has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does CareStack support?
CareStack supports the following languages:
English
Q. Does CareStack support mobile devices?
CareStack supports the following devices:
Q. What other apps does CareStack integrate with?
CareStack integrates with the following applications:
Apteryx XVWeb, Birdeye, Change Healthcare Platform, DoseSpot, LogMeIn, Overjet, Plivo, RingCentral Contact Center, SOTA Cloud, SWELLEnterprise
Q. What level of support does CareStack offer?
CareStack offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for CareStack.
Dental Software
