About Atom
Atom is a communication management platform designed to help businesses streamline communication with clients using artificial intelligence (AI) technology. The platform enables organizations to view, organize, and respond to client messages related to shopping or customer service across a variety of applications like Telegram, WhatsApp, Instagram, Messenger, and more on a centralized portal.
Atom’s interactive dashboard enables agents to manage contacts, view notifications, track messages from multiple channels, and send automated replies to queries. It offers a host of features such as real-time monitoring, mobile access, marketing management, contact details, reports, and more. The AI-enabled conversational platform offers chatbots for WhatsApp messaging application, which lets users handle registration, organization, responding, and tracking of customer interactions.
Atom allows Enterprises to view past messages, share files, and provide personalized assistance to customers. It also supports integration with Facebook, Twitter, and other messaging channels, enabling users to gain visibility into client communication, customer assistance, and sales processes.
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- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Huge asset for me for clean and comprehensive code
Reviewed on 2021/05/27
I was shown Atom by a colleague in college when we were both learning how to code. It was an...
I was shown Atom by a colleague in college when we were both learning how to code. It was an incredible asset for us as new software devs because it really can assist newer devs in learning languages with its auto-fill functionality. I would wholly recommend this to new developers.
With that being said Atom offers all the functionality that Senior Developers are looking for wrapped in a nice clean UI that feels less cluttered than some of the competitors on the market. I think that Atom would work just as well in any organization that is using a competing code editor as their standard as it provides the same level of depth while providing it in a more modern package overall.
Pros
Cross-platform functionality
Incredibly user-friendly UI
Auto-fill for code makes writing code a lot more fluid and quick
The ability to use plugins with Atom is really cool and very useful (I personally love Atom Beautify)
Cons
The only gripe I have is that my team uses another code editor within my organization as Atom is not the industry standard. With that being said, I think Atom would function just as well, if not better, for our companies purposes.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 6.0 /10
A good chat platform for a website
Reviewed on 2022/07/25
Atom is OK, but it is a crowed market and there are many others to pick from.
Atom is OK, but it is a crowed market and there are many others to pick from.
Pros
We tried Atom for a few customers and were impressed with it's features and performance. Good integration with Wordpress
Cons
Department drop down is very small. Switching between web pages doesn't keep the chat window open.
- Industry: Financial Services
- Company size: 11–50 Employees
- Used Weekly for Free Trial
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Intuitive function!
Reviewed on 2024/12/22
Pros
Atom is a good product, it is intuitive and feels very productive. The way that it works is the bots give side strategic suggestions and during the lifecycles of product implementation or Sales.
Cons
As someone that is Neurodivergent, at times I would prefer for the wording the bot creates to be a bit more direct.
- Industry: Information Technology & Services
- Company size: Self Employed
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Things You Must Know About ATOM LIVE CHAT BOT
Reviewed on 2023/02/20
Pros
Atom chat bot is our daily necessary companion when it comes to technology world. F or the first time I thought that i won't be able to use it because of the first time with chat bots, but as started to get familiar with it, i got carried away with how smooth it i to use with a user-friendly interface and also how good it is when it comes to it's speech recognition system.
Cons
Most of the times we believe in technological softwares because they are able to perform what we're not capable of doing but atom has also some downs like how it can be accessed on web only, not on android or iPhone's store. The other issue is about how it is difficult for users for their first time to work with it.
- Industry: Marketing & Advertising
- Company size: 5,001–10,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Content Management with Atom
Reviewed on 2022/06/23
I used Atom over 6 months to use content management feature to collaberate my customers contents.
I used Atom over 6 months to use content management feature to collaberate my customers contents.
Pros
Atom is handy tool for many features, you can work with it to use content management.
Cons
Atom should serve more feature to use marketing and content optimization.
Atom FAQs
Below are some frequently asked questions for Atom.Q. What type of pricing plans does Atom offer?
Atom offers the following pricing plans:
- Starting from: US$1.00
- Free Trial: Available
Contact Atom for pricing details.
Q. Who are the typical users of Atom?
Atom has the following typical customers:
2–10, 11–50, 51–200, 201–500
Q. What languages does Atom support?
Atom supports the following languages:
Spanish
Q. Does Atom support mobile devices?
Atom supports the following devices:
Q. What other apps does Atom integrate with?
Atom integrates with the following applications:
Instagram, Meta for Business, Telegram, Twitter/X
Q. What level of support does Atom offer?
Atom offers the following support options:
Email/Help Desk, Phone Support, 24/7 (Live rep), Chat
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