About Atom
Atom is a communication management platform designed to help businesses streamline communication with clients using artificial intelligence (AI) technology. The platform enables organizations to view, organize, and respond to client messages related to shopping or customer service across a variety of applications like Telegram, WhatsApp, Instagram, Messenger, and more on a centralized portal.
Atom’s interactive dashboard enables agents to manage contacts, view notifications, track messages from multiple channels, and send automated replies to queries. It offers a host of features such as real-time monitoring, mobile access, marketing management, contact details, reports, and more. The AI-enabled conversational platform offers chatbots for WhatsApp messaging application, which lets users handle registration, organization, responding, and tracking of customer interactions.
Atom allows Enterprises to view past messages, share files, and provide personalized assistance to customers. It also supports integration with Facebook, Twitter, and other messaging channels, enabling users to gain visibility into client communication, customer assistance, and sales processes.
Pricing starting from:
N/A
- Free Trial
- Subscription
Compare with Popular Alternatives
Devices
Business size
Markets
Supported Languages
Pricing starting from:
N/A
- Free Trial
- Subscription
Compare with Popular Alternatives
Images
Features
Total features of Atom: 16
- Activity Dashboard
- Auto-Responders
- Automatic Notifications
- Chat
- Communication Management
- Content Management
- Customer History
- Customizable Branding
- Instant Messaging
- Monitoring
- Multi-Channel Communication
- Real Time Monitoring
- Real Time Notifications
- Real Time Updates
- Template Management
- Third Party Integration
Alternatives
Zendesk
Zoho Desk
LiveAgent
JivoChat
Reviews
Already have Atom?
Software buyers need your help! Product reviews help the rest of us make great decisions.
Write a Review!- Industry: Telecommunications
- Company size: 201-500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Si quieres resultados a corto plazo elige Atom
Reviewed on 2020/07/24
Nuestra experiencia ha sido excelente ya que hemos logrado Automatizar nuestro proceso de Ventas en...
Nuestra experiencia ha sido excelente ya que hemos logrado Automatizar nuestro proceso de Ventas en WhatsApp logrando incrementar substancialmente las Ventas. No hemos tenido que disenar o configurar nosotros el Chatbot; ellos con su experiencia ejecutaron esto rapidamente.
De igual manera el proceso de Onboarding y Capacitacion del personal nos ha ayudado a lograr los niveles de respuesta y seguimiento requeridos para lograr nuestros resultados. Altamente recomendados.
Pros
De los temas mas importantes para nosotros es que nos enfocamos en nuestro negocio y el equipo de Atom se enfoca en el diseno y entrenamiento del Chatbot garantizando interacciones fluidas y realmente conversacionales.
Esto nos han permitido ver resultados inmediatos.
Cons
Estamos esperando algunas funcionalidades que proximamente estaran liberando.
Response from Atom
Thanks for the feedback!
- Industry: Retail
- Company size: 501-1 000 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Herramienta clave para el desarrollo de la gestión de clientes en el mundo digital.
Reviewed on 2020/07/28
Excelente, ATOM nos hace tener una ventaja competitiva muy fuerte y profesional en el mundo digital.
Excelente, ATOM nos hace tener una ventaja competitiva muy fuerte y profesional en el mundo digital.
Pros
Integración de las redes sociales en un mismo lugar, herramienta ágil y 100% amigable
Cons
La reporteria es limitada, su actualización podria ser mejor y lo más importante es darle al usuario la autoridad para extraer su base de datos sin depender de ayuda externa.
- Industry: Retail
- Company size: 51-200 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excelente producto
Reviewed on 2020/08/23
Muy buena
Muy buena
Pros
Su facil manejo y Su simplificacion de uso
Cons
Algunas funciones normales de Whatsapp que no se pueden ver en Atom
Atom FAQs
Below are some frequently asked questions for Atom.Q. What type of pricing plans does Atom offer?
Atom offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Available
Contact Atom for pricing details.
Q. What are the main features of Atom?
Atom offers the following features:
- Auto-Responders
- Content Management
- Customizable Branding
- Multi-Channel Communication
- Template Management
- Third Party Integration
Q. Who are the typical users of Atom?
Atom has the following typical customers:
Small Business, Mid Size Business
Q. What languages does Atom support?
Atom supports the following languages:
English, Spanish
Q. Does Atom support mobile devices?
We do not have any information about what devices Atom supports
Q. What other apps does Atom integrate with?
Atom integrates with the following applications:
Facebook, Instagram, Telegram, Twitter
Q. What level of support does Atom offer?
Atom offers the following support options:
Phone Support, Online Support
Related categories
See all software categories found for Atom.
