ABELDent

4.7 (104)
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Dental practice management software for Canadian market

About ABELDent

ABELDent is an on-premise and cloud-based dental practice management software that helps dentistry professionals manage appointments, claims, and documents, among other processes. It enables staff members to create a patient database including patient information, insurance details, clinical treatment history, patient charts, physician notes, financial records, and other related documents.

ABELDent's clinical charting tool allows medical professionals to record measurements and plot conditions for several dental procedures and issues, such as recessions, attachments, furcation, bleeding, plaque, and suppuration. The appointment scheduling functionality lets front desk employees create color-coded appointments based on multiple criteria, including date, time, type, priority, and doctor preference. Administrators can set-up role-based permission rights and configure password-based access to restrict specific employees from adding, editing, or deleting information.

ABELDent facilitates integration with Microsoft 365 and several third-party radiography and imaging solutions. It lets supervisors generate reports to gain insight into practice growth rate, demographic trends, and provider capacity and performance. It also helps staff members manage electronic insurance claim submissions and distribute revenue share among all medical professionals, such as dentists, hygienists, and associates.


Images

ABELDent Software - ABELDent Scheduler
ABELDent Software - ABELDent patient manager
ABELDent Software - ABELDent treatment manager
ABELDent Software - ABELDent clinical charting
ABELDent Software - ABELDent patient dashboard
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ABELDent video
ABELDent Software - ABELDent Scheduler
ABELDent Software - ABELDent patient manager
ABELDent Software - ABELDent treatment manager
ABELDent Software - ABELDent clinical charting
ABELDent Software - ABELDent patient dashboard

Not sure about ABELDent? Compare with a popular alternative

Starting Price

CA$10.00
month
No pricing found

Pricing Options

Free version
Free trial
Free version
Free trial

Features

73
24

Integrations

6
No integrations found

Ease of Use

4.6 (104)
3.9 (103)

Value for Money

4.6 (104)
4.0 (103)

Customer Service

4.8 (104)
4.1 (103)
Green rating bars show the winning product based on the average rating and number of reviews.

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Eaglesoft

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Reviews

Overall rating

4.7 /5
(104)
Value for Money
4.6/5
Features
4.6/5
Ease of Use
4.6/5
Customer Support
4.8/5

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Showing 5 reviews of 104
Janis
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Abeldent LS+

Reviewed on 2022/03/07

I have been a client with Abeldent for more than 35years and from their business office to...

I have been a client with Abeldent for more than 35years and from their business office to technical support they have always been a pleasure to work with. The new Abeldent LS+ has been easy to learn and adapt to, all of our staff have taken to it very quickly.

Pros

Installation was seamless. Tutorials and education provided was easy to follow. In house training the best! Support always helpful and available.

Cons

Needs more information on the business end for accounting. Daily Summarized Totals need to break down as previous programs did. Grand Totals of patients accounts not available in financials.

Response from ABELDent

Thank you for reviewing our dental software! We appreciate your long-time loyalty to our product and patience in letting us evolve into the all in one practice management dental software solution we are today. We are pleased that our modern version, ABELDent LS+, has been so easy to learn for your whole team. We look forward to continuing to provide you with top-notch educational content as well as unmatched live answer support.
Regarding the accounting aspect, this is great feedback. If possible could we have one of our trainers reach out to you, or you are welcome to contact us. We would like to review these requirements with you and see if there is any insight we can provide to you with future updates.

Brittany
Overall rating
  • Industry: Medical Practice
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Easy to use Practice Scheduler

Reviewed on 2023/07/27

Overall Abeldent is an easy to use and maintain part of our daily procedures here at the clinic. We...

Overall Abeldent is an easy to use and maintain part of our daily procedures here at the clinic. We have gone fully chartless thanks to the features with Abel.

Pros

The features on the administrative side of Abel are easy to use and navigate. The charting and records maintenance is easy, user friendly and the best Ive seen!

Cons

The portal has a long way to go still! The inability to navigate certain functions is frustrating especially after coming from a 3rd party communication that had the functions available.

Alternatives Considered

Dentrix

Reasons for Switching to ABELDent

ease of use

Response from ABELDent

Thank you for taking the time to review ABELDent dental software! We appreciate your open and honest feedback on our practice management software. We are happy to hear about your experience with our user-friendly charting and record maintenance systems. We also appreciate your feedback on our ABELDent portal. ABELDent Patient Communication System (PCS), our newer communication platform, is available with ABELDent Cloud and ABELDent Local+. We are happy to help you transition to our newer patient communication system at your convenience.

Anysah
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

review

Reviewed on 2021/11/24

its good but the long hold times for support is CRAZY

its good but the long hold times for support is CRAZY

Pros

ease of use, good support staff, somewhat of good upgrades

Cons

updates that take away good features and new features that take longer steps

Response from ABELDent

Thank you for leaving your honest feedback of our software. We apologize for any delay you may have experienced with our support team. We have recently upgraded to Canada's #1 phone system, and we are continually trying to improve our processes to minimize wait times for support. We are also continually improving upon our software's features to better promote your practice's productivity. If you require any help with learning to use the new features to their best capabilities, please feel free to contact us for tips and training.

Ken
Overall rating
  • Industry: Medical Practice
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

AbelDent at Stonley Dental Studio

Reviewed on 2019/09/30

Patient data and reporting are completely paperless. Reports are very useful and can be run for...

Patient data and reporting are completely paperless. Reports are very useful and can be run for any and all time frames. The software is excellent for our purposes.

Pros

Software has been specifically designed for dental practices and the training and support has been excellent and very timely.

Cons

Occasionally issues have arisen after an update has been installed that have taken a while for the AbelDent to resolve. The issues never stopped our business from being able to operate. Once reported to AbelDent follow up was immediate and a resolution followed shortly thereafter.

Response from ABELDent

Dear Ken:

Thanks for taking the time to provide feedback on your experience using ABELDent. We are glad to see the software is meeting your needs and you have had positive experiences with our training and support teams. Our goal when providing updates is to improve existing features as well as provide new functionality but as you have pointed out, sometimes issues arrive glad we were able to resolve them to your satisfaction in a timely fashion.

Manuela
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

great product

Reviewed on 2018/09/25

Outstanding customer service, very curteous and helpful anytime you call.
An amazing product that...

Outstanding customer service, very curteous and helpful anytime you call.
An amazing product that makes our life soo much easier even during the busiest days at the office

Pros

It is very user friendly and most tasks are very intuitive and require minimal effort to complete.
We keep track of our proposed treatments in a very convenient manner by creating contacts that facilitate the job of the secretary when the time comes to schedule appointments.

Cons

As an office located in Quebec, the fact that it no longer provides french customer care and it cannot send claims to RAMQ directly... things that i think are going to be finally fixed very soon

Response from ABELDent

Your positive feedback validates that we are on the right track and it encourages us to continue providing great system features and customer support.

Unfortunately, we are no longer able to provide French customer care but we do continue to provide English language software that includes support for Quebec-specific features.

In 2018 RAMQ implemented a new version of their claims system. We are now certified to support that new system, and we are in the final stages of preparing a new update for release that will support this capability.

Showing 5 reviews of 104 Read all reviews

ABELDent FAQs

Below are some frequently asked questions for ABELDent.

ABELDent offers the following pricing plans:

  • Starting from: CA$10.00/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

ABELDent has a freemium version starting at $0 per month.

ABELDent has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

ABELDent supports the following languages:

English

ABELDent supports the following devices:

ABELDent integrates with the following applications:

DEXIS Imaging Suite, Gendex VixWin Platinum, Lightyear, Microsoft 365, Microsoft Power BI, Sidexis 4

ABELDent offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

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