About ABELDent

ABELDent is an on-premise and cloud-based dental practice management software that helps dentistry professionals manage appointments, claims, and documents, among other processes. It enables staff members to create a patient database including patient information, insurance details, clinical treatment history, patient charts, physician notes, financial records, and other related documents.

ABELDent's clinical charting tool allows medical professionals to record measurements and plot conditions for several dental procedures and issues, such as recessions, attachments, furcation, bleeding, plaque, and suppuration. The appointment scheduling functionality lets front desk employees create color-coded appointments based on multiple criteria, including date, time, type, priority, and doctor preference. Administrators can set-up role-based permission rights and configure password-based access to restrict specific employees from adding, editing, or deleting information.

ABELDent facilitates integration with Microsoft 365 and several third-party radiography and imaging solutions. It lets supervisors generate reports to gain insight into practice growth rate, demographic trends, and provider capacity and performance. It also helps staff members manage electronic insurance claim submissions and distribute revenue share among all medical professionals, such as dentists, hygienists, and associates.

Devices

Business size

S M L

Images

ABELDent Scheduler
ABELDent patient manager
ABELDent treatment manager
ABELDent clinical charting
ABELDent patient dashboard
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ABELDent video
ABELDent screenshot: ABELDent Scheduler ABELDent screenshot: ABELDent patient manager ABELDent screenshot: ABELDent treatment manager ABELDent screenshot: ABELDent clinical charting ABELDent screenshot: ABELDent patient dashboard

Features

Total features of ABELDent: 45

  • Access Controls/Permissions
  • Appointment Management
  • Appointment Scheduling
  • Automatic Backup
  • Booking Management
  • Calendar Management
  • Charting
  • Claims Management
  • Client Management
  • Client Portal
  • Collections Management
  • Comparison View
  • Confirmation/Reminders
  • Customizable Reports
  • Customization
  • Data Import/Export
  • Digital Signature
  • Document Management
  • Document Templates
  • E-Prescribing
  • Expense Claims
  • Financial Analysis
  • Financial Management
  • Historical Reporting
  • Historical Trend Analysis
  • Imaging and X-rays
  • Inventory Management
  • Medical Billing
  • Mobile Access
  • Orthodontic Charting
  • Password Management
  • Patient Records Management
  • Performance Management
  • Periodontal Charting
  • Prioritization
  • Progress Notes
  • Records Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • Role-Based Permissions
  • Scheduling
  • Third Party Integrations
  • Treatment Planning
  • Voice Capture

Alternatives

Curve Dental

4,4
#1 Alternative to ABELDent
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tab32

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#2 Alternative to ABELDent
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AeronaClinic

4,8
#3 Alternative to ABELDent
AeronaClinic is a cloud-based practice management solution, which helps dental professionals manage patient & dentist...

Denticon

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#4 Alternative to ABELDent
Planet DDS was the first dental practice management software company in the cloud with its Denticon software. Built...

Reviews

Overall rating

4,7 /5
(29)
Value for Money
4,5/5
Features
4,4/5
Ease of Use
4,6/5
Customer Support
4,6/5

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Showing 5 reviews of 29
Kelly F.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Abeldent -

Reviewed on 2018/10/04

I have been working on Abeldent for 30 years. (When it started as a database). They STILL have the...

I have been working on Abeldent for 30 years. (When it started as a database). They STILL have the same team members since 1989. That tells you something. I have worked in other offices with other software programs, but nothing is compared to Abeldent.

Pros

Abeldent is always ahead of new dental technology. If you want to use the basic fundamentals of the software, it is quite easy and user-friendly. If you want to explore more advanced settings of the software, that is an option as well. It offers so much. I find Abeldent has an easy appointment scheduler to navigate. The financial tab, to me, is so well done. It gives you so many options to view. It is well designed. I think that if team members would enjoy the financial more if they were trained properly on the financial tab. I enjoy the reports menu and contact lists. It's endless

Cons

Since the update, the receipt printing is a little slower. HOWEVER, Abeldent team always listens to their customers and ensures that requests are at the forefront and these requested are usually updated in the next version.

Response from ABELDent

Thanks for being such a loyal user of ABELDent. And yes, you are correct in stating that many of our early employees are still with the company after several decades of service!

Medina N.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excited to see what's next!

Reviewed on 2020/02/25

My overall experience with ABELDent has been extremely positive! There's 24 hours support, and...

My overall experience with ABELDent has been extremely positive! There's 24 hours support, and knowledgeable customer support reps and trainers who understand the dental field. It makes a big difference when the person on the other end can make sense of what you're asking and WHY you need what you're asking for.

Pros

What I love most about ABELDent is how easy it is to use. I've used several other dental softwares and ABELDent allows the user to navigate through their preferred method. Some may choose to use the icons, some might like the right-click menu and then there are people like myself who LOVE the ability to use shortcut keys. I also enjoy the being able to multitask- I can bill, collect/allocate payments and submit to insurance from the scheduler. Being an Office Manager, it's important for me to able to complete my tasks quickly!

Cons

Although it's a rarity, I can't drag an appointment onto reservered time e.g lunch time. I can 'add' an appointment onto reserved time, but would like to just drag and drop it.

Response from ABELDent

Thanks for your positive feedback about ABELDent Support and your review of the software. We are pleased that you find the software easy to use and like the flexibility of having multiple navigation options to complete your tasks. Your suggestion on how to improve the appointment scheduler functionality will certainly be considered for future ABELDent updates.

Jennifer Y.
Overall rating
  • Industry: Medical Practice
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Outdated Dental Software

Reviewed on 2018/08/30

I used the software for 2 years and 3 months. I am grateful my employer was willing to switch to a...

I used the software for 2 years and 3 months. I am grateful my employer was willing to switch to a modern dental software system and move away from the very antiquated ABELDent.

Pros

Two things I liked about ABELDent was that when you write a note about the appointment, it is date stamped and locked to the appointment. This was helpful. Along with the notes section that was either for that specific day and a section that was carried through every day. Two things that I could live without.

Cons

The software is outdated and "in transition". I have never used a dental software that has been "in between versions". There were certain functions with billing that would only work if you followed through with the second function otherwise you would get errors and the system would crash. The software crashed a lot and was not user friendly. Support calls were never very supportive and they usually didn't have the answer because their software was "in transition" to their next version. The accounting reports were miles long and was a headache for our accountant. They frequently didn't balance and I had to run a "silent report" to then refresh the system and try processing my month end for the second time hoping it would balance as the system confused it's own numbers. It is not user friendly capable of transitioning an office to go paperless with charts. The odontogram and charting is not modern. Appointments would occasionally "disappear" with no trace! Appointments cannot extending by dragging the appointment down, you must click into the appointment and extend the units of time.

Response from ABELDent

Customers only receive fully tested general release versions - "transition versions remain in development until ready for general release unless the customer agrees to beta testing. We now offer two platforms - local server solution with a traditional windows interface and a cloud server solution with a fresh modern user interface. Thousands of customers successfully balance their accounting transactions everyday - no need to do month end reports. We can't speak to the reason for the system crashes as this office remains anonymous and there could be any number of reasons for them. A large percentage of our customers have successfully transitioned to paperless. The ondontogram/ clinical note functionality has been upgraded in both ABELDent platform versions with the cloud version incorporating a bold new look and degree of customization. In summary, we have a documented high level of customer satisfaction however we realize we cannot keep every customer happy all the time.

Cecilia A.
Overall rating
  • Industry: Medical Practice
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Fantastic Software and Support!

Reviewed on 2021/02/08

Overall, our experience has been phenomenal. Our instructor Marica contributed to a pleasant and...

Overall, our experience has been phenomenal. Our instructor Marica contributed to a pleasant and smooth transition into this new system and we could not have felt more comfortable and supported by her helpful and pleasant personality. We are appreciative of her support and look forward to using all the tips she shared with us.

Pros

What I love about this software the most is how intuitive it is. Many routine procedures can be done with ease and with very minimal training.
This software also has a function for just about anything, so it can be customized to fit every dental office's needs no matter the size or specialty.
The best part has to be the support, the staff at Abeldent are always ready and willing to help in a timely manner and are very knowledgeable and kind.

Cons

At this time we are still in the implementation stage of this software at our practice, which tends to be the toughest, but so far we have had only positive experiences.

Response from ABELSoft

Thank you for your in-depth review of our software! We are pleased to hear that ABELDent's ease of use helps you and your team efficiently complete routine procedures. Marica is a phenomenal team member here at ABELDent, and we are glad to hear that she has helped your office transition to our new software.

Jennifer M.
Overall rating
  • Industry: Medical Practice
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Amazing Upgrade!

Reviewed on 2020/01/22

Pros

The new AbleDent Cloud has been such a wonderful upgrade for our small, growing dental practice! The many new features have allowed us to take our practice to the next level. Our favorite feature is the patient side toolbar that allows you to see all patient information clearly and concisely. (contact information, insurance information, medical alerts, financial status...etc... it's all there!)
The automated cloud backup is a huge time saver for us. Also our patients have been absolutely loving the built in text messaging program!

Cons

We haven't experienced any cons that the amazing support team has not been able to address or work on for us!

Response from ABELDent

Thank you for your kind review. We are glad that your upgrade to the ABELDent Cloud Server version with its new user interface and workflows is working well for you. We have found that many of our other customers have also enjoyed the benefits of automated cloud backups and the appointments reminders feature that helps improves appointment retention rates. Once again, thanks for your continued support.

Showing 5 reviews of 29 Read all reviews

ABELDent FAQs

Below are some frequently asked questions for ABELDent.

ABELDent offers the following pricing plans:

  • Starting from: US$300,00/month
  • Pricing model: Subscription
  • Free Trial: Available

ABELDent is available for $300/month. It is also offers a free trial.

We do not have any information about ABELDent features

ABELDent has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

We do not have any information about what languages ABELDent supports

ABELDent supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

ABELDent integrates with the following applications:

Microsoft 365, Microsoft Power BI

ABELDent offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

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