ScalePad Lifecycle Manager

4.6 (10)
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Automated asset management: hardware, software & warranties

About ScalePad Lifecycle Manager

ScalePad is a simple yet powerful application that allows you to manage your hardware, software and warranties in a hassle-free way. Our asset management application automatically collects vital data for you resulting in improved productivity and profitability. MSPs gain additional benefits from having access to real-time and accurate data consolidated into a single source of truth.

By viewing software and hardware side by side, it’s even easier to drive consistency and make smart decisions. Access to ready-made reports with data-driven recommendations creates transparency with clients, and with access to the right insights, you can take the tension out of the sales process and focus on advising your client.

With hardware and software insights now side-by-side, you can identify sales opportunities from hardware rotation and generate revenue with real-time revenue opportunities shown straight on the dashboard. Without ever leaving the app, you can manage the warranty quoting, markup and purchase process, and schedule service requests.


Key benefits of ScalePad Lifecycle Manager

Vital data is automatically collected from all of your RMM & PSA platforms, resulting in less manual work and data with guaranteed accuracy. Create transparency and facilitate client conversations with reports for hardware and software insights backed by data-driven recommendations. Use your Revenue Opportunity Dashboard to see at a glance where your best opportunities are to generate revenue. You can also manage the warranty quoting, markup and purchase process, and schedule service requests all without ever leaving the app.


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ScalePad Lifecycle Manager Software - ScalePad Lifecycle Manager client dashboard
ScalePad Lifecycle Manager Software - ScalePad Lifecycle Manager client page
ScalePad Lifecycle Manager Software - ScalePad Lifecycle Manager scorecard
ScalePad Lifecycle Manager Software - ScalePad Lifecycle Manager create roadmap
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ScalePad Lifecycle Manager

4.6 (10)
VS.
Highly reviewed

Starting Price

US$149.00
month
US$200.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

22
275

Integrations

35
2

Ease of Use

4.8 (10)
4.8 (69)

Value for Money

4.1 (10)
4.8 (69)

Customer Service

4.6 (10)
5.0 (69)
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Reviews

Overall rating

4.6 /5
(10)
Value for Money
4.1/5
Features
4.6/5
Ease of Use
4.8/5
Customer Support
4.6/5

Already have ScalePad Lifecycle Manager?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 10
Christopher
Christopher
Overall rating
  • Industry: Chemicals
  • Company size: 201–500 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great for asset management!

Reviewed on 2023/12/07

Pros

We are a medium-sized company with a small IT department and we love how easy and intuitive ScalePad is! It syncs with our PSA (ConnectWise Manage) and RMM (Atera) to provide a big-picture view of our assets, warranty coverage, lifecycle, etc.

Cons

I do not have any specific items that I dislike about ScalePad. It works well for what we need it for.

Micheal
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

ScalePad Is a Reliable Warranty Management Tool

Reviewed on 2024/04/09

Pros

For proper warranty management, ScalePad is the most efficient solution.
ScalePad is friendly and easy to use.

Cons

I do not dislike anything about ScalePad.
ScalePad has been the best.

William
Overall rating
  • Industry: Computer Networking
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Bottom line: The Service Isn't There.

Reviewed on 2023/02/06

Unfortunately, once we started making warranty claims, our experience with ScalePad was poor. A...

Unfortunately, once we started making warranty claims, our experience with ScalePad was poor. A glossy website filled with useful data is of no use when you are unable to deliver a Next Business Day warranty claim in less than a week.

Pros

The web portal has a lot of useful data presented in a mostly organized manner. Reporting is above par.

Cons

The warranty service, the product ScalePad is built to sell and provide, is poor. Every Next Business Day warranty claim my company made required over a week to resolve. Although ScalePad repeatedly stated these incidents were isolated and unusual, for my business it was ScalePad's SOP.

Thalia
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

CSM for an MSP in RI

Reviewed on 2023/09/06

This is my favorite tool I use everyday. The hardware lifecycle report is something i do for each...

This is my favorite tool I use everyday. The hardware lifecycle report is something i do for each one of my clients multiple times a day, and not just the pretty document but also the spreadsheet so that I have a snap shot and clear view of all the warranties expired (in red) which is one thing i absolutely LOVE using.

Pros

My most favorite part of scalepad is the client's hardware lifecycle report. i use this every time i have any kind of meeting with a client.

Cons

the software section, but I do not have access to this section, and so it would be nice to see what this option would give us

Ed
Overall rating
  • Industry: Computer & Network Security
  • Company size: 11–50 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Scalepad Asset Management and More

Reviewed on 2024/01/29

Great communications and ease of use. Recycling option for assets is awsome.

Great communications and ease of use. Recycling option for assets is awsome.

Pros

We use the recycling option as well as use it to allow us to see when we need to quote new tech for management clients.

Cons

Still learning how to use it and its options so nothing at the moment

Showing 5 reviews of 10 Read all reviews

ScalePad Lifecycle Manager FAQs

Below are some frequently asked questions for ScalePad Lifecycle Manager.

ScalePad Lifecycle Manager offers the following pricing plans:

  • Starting from: US$149.00/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

From Free to Pro, there's a plan for every MSP. Lifecycle Manager pricing scales to fit your needs. With Free, you can: See an overview of all client hardware assets Centralize a client user list Know the status (expired/not expired) of every warranty Try Pro features free for one client. Essentials—Everything in Free plus the ability to: See color-coded asset health data Insights Instantly get warranty expiry dates from 40+ OEMs View and filter asset purchase dates Generate client-friendly hardware lifecycle reports Automate scheduled reports Procure protection policy for assets in-app Pro—Everything in Essentials, plus the features to: Manage clients' Microsoft 365 licenses Track client contracts imported from ConnectWise Manage and Autotask Plan projects up to five years in advance with Roadmaps Generate color-coded Scorecards as client-friendly QBR collateral Report on software and user data Get 20% off Marketplace purchases Schedule free IT asset disposal in-app

ScalePad Lifecycle Manager has the following typical customers:

51–200

ScalePad Lifecycle Manager supports the following languages:

English

ScalePad Lifecycle Manager supports the following devices:

ScalePad Lifecycle Manager integrates with the following applications:

Atera, Autotask PSA, Auvik, BMS, Barracuda RMM, Cisco Meraki, ConnectWise Automate, ConnectWise PSA, Continuum, Datto RMM, FortiCloud, Freshservice, HaloITSM, HaloPSA, Hudu, IT Glue, Kaseya BMS, Kaseya VSA, LogMeIn Central, ManageEngine Endpoint Central, Microsoft Intune, N-central, N-sight, Naverisk, NinjaOne, Panorama9, Passportal, Pulseway, RG System, RangerMSP, RepairShopr, SYNCRO Web 2 Text Chat Software, ScalePad Backup Radar, ServiceNow, Vorex

ScalePad Lifecycle Manager offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

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