About Zinrelo
Zinrelo is a customer loyalty and referral software designed to help businesses manage various rewards such as gift cards, discount vouchers, and account credit. It enables businesses to set up and run transactional, social, behavioral, engagement, and other loyalty programs to reward customers for recurrent transactions, feedback sharing on social media channels, and more.
The platform allows customers to collect points for various activities including referrals, reviews, and newsletter subscription and redeem them on future purchases. Features of Zinrelo include communication management, email notifications, CCPA compliance, customer engagement, multi-language support, activity dashboard, and more. Managers can use the application to analyze market trends and gain insights into customer purchases, referrals, reviews, and social media activities in real-time.
Zinrelo facilitates integration with various third-party eCommerce and marketing automation platforms including Salesforce, Magento, Shopify, BigCommerce, PrestaShop, Oracle NetSuite, Listrak, and more via APIs. It lets administrators organize customers into different categories and offer benefits such as free shipping and discounts to selective members.
- Free Trial
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Features
Total features of Zinrelo: 37
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- CRM
- Campaign Management
- Communication Management
- Customer Activity Tracking
- Customer Database
- Customer Experience Management
- Customer Segmentation
- Customer Surveys
- Discount Management
- Email Marketing
- Gamification
- Gift Card Management
- Loyalty Program
- Member Portal
- Membership Management
- Multi-Channel Marketing
- Purchase Order Management
- Real Time Reporting
- Referral Tracking
- Reminders
- Remote Access/Control
- Reporting & Statistics
- Rewards Management
- Rules-Based Workflow
- SMS Marketing Managment
- Segmentation
- Social Media Monitoring
- Social Performance Management
- Social Promotion
- Third Party Integrations
- Workflow Management
- eCommerce Management
Alternatives
Zoho CRM
Spendgo
Kangaroo
Influitive
Reviews
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- Industry: Retail
- Company size: 2-10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
We love this program
Reviewed on 2018/12/15
Pros
I love this program and the ease of use. My customer enjoy the rewards perks.
Cons
Would like an app to be able to use from my phone or iPad device.
- Industry: Retail
- Company size: 2-10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Software to have fro a grwoing online store.
Reviewed on 2019/09/30
The Overall experience is impressive , specially dealing with the sales team and the technical...
The Overall experience is impressive , specially dealing with the sales team and the technical support , they are prompt , prompt and friendly and have hands on their program.
Pros
Zinrelo has helped me to create this perfect bond and make our customers enhousiaste to place their orders. our customers database was grwoing and needed a customizable program to help keep our customers well rewarded and appreciated .
Cons
some of the features need a deep customization , but that is the part of the paid service , you get what you pay for , however i find the basic features are more than enough , but you shoudl consider doing these customization in the future specially for online stores to make the software looks better on the website. we are considering this in the future.
- Industry: Sporting Goods
- Company size: 51-200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Ecellent Product!
Reviewed on 2021/03/23
Excellent, highly recommended.
Excellent, highly recommended.
Pros
Works flawlessly with our ASPDOTNET storefront. Customers enjoy using it.
Cons
Purging old accounts is a little redundant.
Response from Zinrelo
Thank you so much for your kind words, Stephen. We really appreciate you taking the time out to share your experience and review us.
- Industry: Sporting Goods
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Zinrelo Loyalty rewards platform review
Reviewed on 2020/06/18
Customer service is NOT good. Communication can be improved.
Customer service is NOT good. Communication can be improved.
Pros
Loyalty reward points is the most valueble
Cons
The referral program and how it is set up on our platform. Customers really have a hard time understanding the program and what it does.
- Industry: Retail
- Company size: 11-50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Coolhorse
Reviewed on 2021/03/12
Overall, our experience has been great and we are see great return. Our customers are loving that...
Overall, our experience has been great and we are see great return. Our customers are loving that we have this option.
Pros
Integration was pretty seamless. Customer service has gone above and beyond to assist.
Cons
We wish you were able to create accounts with a phone number instead of email. We have a lot of customers suggest this.
Response from Zinrelo
Thank you so much for your kind words, Shelbi. We really appreciate you taking the time out to share your experience and review us.
Zinrelo FAQs
Below are some frequently asked questions for Zinrelo.Q. What type of pricing plans does Zinrelo offer?
Zinrelo offers the following pricing plans:
- Starting from:
- Free Trial: Available
Zinrelo offers pricing plans for SMBs and Enterprises. Please contact Zinrelo directly for pricing information.
Q. What are the main features of Zinrelo?
We do not have any information about Zinrelo features
Q. Who are the typical users of Zinrelo?
Zinrelo has the following typical customers:
2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+
Q. What languages does Zinrelo support?
We do not have any information about what languages Zinrelo supports
Q. Does Zinrelo support mobile devices?
Zinrelo supports the following devices:
Q. What other apps does Zinrelo integrate with?
Zinrelo integrates with the following applications:
3dcart, Bigcommerce, Clover, Magento Commerce, Miva, NetSuite, PrestaShop, Salesforce Commerce Cloud, Shopify
Q. What level of support does Zinrelo offer?
Zinrelo offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Related categories
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