About Ezus
Ezus is a cloud-based travel planning software that helps DMCs, agencies and travel planners create and sell custom travel proposals, automate programs and centralize suppliers. The platform includes tools for managing catalogs, programs, budgets, documents, sales, finances, tasks, and more.
Ezus centralizes customer and supplier information in a single collaborative tool through its internal CRM and catalog. To manage projects, users can create tasks with reminders and deadline and update the status of projects. The statistics dashboard provides insight into ongoing project statuses, open tasks, and potential margins and budgets. An overall view of the sales pipeline keeps users up-to-date on deal stages.
Ezus allows travel agencies to optimize their catalog by arranging and classifying products, with the ability to reuse and customize travel offerings. Instant budgeting from the program screen allows users to modify prices and manage margins, and travel documents can be generated with one click to send to clients. Ezus also includes tools for managing finances to ensure all payments are made and collected in a timely manner.
Pricing starting from:
€75.00/month
- Free Version
- Free Trial
- Subscription
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Pricing starting from:
€75.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Ezus: 49
Alternatives
Salesforce Sales Cloud
Travefy Agent
Tourwriter
Tourplan
Reviews
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- Industry: Leisure, Travel & Tourism
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Powerful and Complete Software for Trip Productions
Reviewed on 2024/02/11
My overall experience with Ezus has been overwhelmingly positive. It has transformed the way our...
My overall experience with Ezus has been overwhelmingly positive. It has transformed the way our agency operates, from planning to execution. The time saved in creating customized itineraries and managing suppliers has been invaluable, and the increase in request conversions by more than 50% is a testament to its effectiveness.
Pros
The most impressive aspect of Ezus is that it simplifies the travel planning process significantly.
The platform helps us to create tailor-made trips quickly, which is a game-changer for travel agencies. The customizable and interactive program and itinerary builder allows for efficient automation, making the customization process a breeze.
Another standout feature is the automated budget builder with its user-friendly interface and automatic margin configurations, which can be easily adjusted as needed.
Above all, we really like the generation of personalized travel documents in multiple languages and the streamlined supplier management system is also a notable advantage that enhances the overall functionality of Ezus.
Cons
We should have switched to Ezus sooner.
Reasons for Choosing Ezus
We switched because Ezus offered us more customization both on the software and also the final travel documents saving us valuable time.Reasons for Switching to Ezus
The decision to go with Ezus was driven by its comprehensive set of features tailored specifically for travel agencies. The seamless integration of itinerary planning, budget management, document generation, and supplier handling in one platform was a significant factor. Additionally, the positive reviews from other travel experts and the no-commitment trial period made it an easy choice to at least explore what Ezus had to offer, and it did not disappoint.Response from Ezus
Thank you very much for your detailed review of Ezus. It's a real pleasure to know that our software has considerably simplified your travel planning process and enabled you to quickly create tailor-made trips for your customers.
We're delighted to hear that you particularly appreciate our features such as the customizable program and itinerary generator.
We look forward to continuing our collaboration and contributing to your success.
- Industry: Sports
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
CostaLessGolf S.L
Reviewed on 2025/02/26
The Staff at Ezus have been very professional and are easily accessible.
All set up issues have...
The Staff at Ezus have been very professional and are easily accessible.
All set up issues have been addressed with very quickly and resolved with their expert knowledge.
Pros
After researching many other products online, this Travel Agency Software appeared to have the most editable & flexible solutions to accommodate our business as a Tour Operator. The programs 6 documents can be tailor-made to our Company requirements.
Cons
Initially there were several changes re our account manager, which were unexpected.
However the new member of the team always seemed more knowledgeable.
Response from Ezus
Dear CostaLessGolf,
Thank you for your valuable feedback regarding our software. We are pleased to hear that our platform's flexibility and customization options have effectively supported your operations as a tour operator. Our software is designed to be intuitive and user-friendly, enabling travel professionals to create tailor-made trips efficiently.
We acknowledge the challenges you faced with changes in your account management team. We strive to provide consistent and knowledgeable support to all our clients, and we are glad to know that the new team member was able to assist you effectively.
Your positive comments about our staff's professionalism and accessibility are greatly appreciated. We are committed to continuous improvement and value your insights as we work to enhance our services ! Let us know if you think of other improvements :)
Thank you for choosing Ezus again!
- Industry: Leisure, Travel & Tourism
- Company size: 2–10 Employees
- Used Monthly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Was initially excited but...
Reviewed on 2023/07/22
They do not even give a trial period for you to see if the system is good for you and your business...
They do not even give a trial period for you to see if the system is good for you and your business needs. Just a short demo (they show what they want only) and then they bombard you with emails to pay the subscription. And of course, no refund even if you reach out shortly after the purchase to tell them that this is not what you were looking for and expecting. Totally my fault though. When no free trial is offered that should gain suspicion. Anyway, this might work for lots of people but definitely does not work for me since I want something that is automated and makes my life easier not harder.
Pros
Very good support although I was appointed to a person that was new at Ezus and was not actually able to train me and answer my questions. When I contacted them with issues they immediately got back to me though. Some nice features but definitely the UI is outdated. I would be better off using Microsoft Word and PPT and Adobe PDF.
Cons
If you are looking for software in which you will be using Word, Excel, and PowerPoint using variables, then this is for you. Unfortunately, this is not the case for me. I wanted software that will get the hectic work of creating itineraries in Word and PPT off my shoulders and have a more intuitive system with an easy-to-use drag-and-drop builder that will present the trip plan in a beautiful way without any hassle. Ezus is not like that. You have to put tons of work into the system before it can work for you. Each Word and PPT has to be set by you with variables so that the final result appears properly - in many cases, it does not - like when a tour description is big I had to manually add a page and make sure that the description fits. If I did not do that the description would be a complete mess and the system does not add space automatically to fit the input lines. To be honest, the most frustrating part was the fact that during the presentation the person that was appointed to present the software never told me that I had to put so much work to set all the pre-set docs (word docs that are there, and ppt's) with variables to fit your needs. And what if I am not good with using variables and understanding how they should work? No one told me that the whole system is based on Microsoft (word & ppt). If I had known from the beginning I would have never paid - the very expensive price (way more expensive than competitive software doing the same or even better work).
Response from Ezus
Hello Angela,
Thank you for your honest feedback, which I think deserves to be studied in depth by us.
From your exchanges with our team, the real point was the modelling of your documents, which was neglected by one of our Account Managers. As we understand it, your expectation was to have a presentation generated directly without having to customise a document and to be able to modify the rendering online.
Among our current 1,400 weekly users, generating documents in PPT, Word, Excel or PDF format is an essential requirement. And on Ezus, when configuring your account, customising your document templates allows you to have your own identity and design within your automatic travel documents.
As the software is constantly evolving thanks to our in-house team of developers, we are currently working on improvements in this area thanks to your feedbacks.
I'd like to take you through this stage together, and introduce you to all the other modules in the software that will satisfy you just as much!
- Industry: Leisure, Travel & Tourism
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great experience
Reviewed on 2025/01/21
We are happy to use it as it generates documents as we wanted them.
We are happy to use it as it generates documents as we wanted them.
Pros
It generates various itineraries and other files.
We keep all documentation in one location and we can nicely share all documentation in client space.
Cons
It can be slow and requires (too) many clicks to get what you want in the itinerary builder. I would appreciate slightly more from CRM side.
Reasons for Switching to Ezus
The other options did not generate itinerary as we wanted.Response from Ezus
We appreciate your constructive feedback on the itinerary builder’s speed and navigation. Optimizing workflow efficiency is an ongoing focus, and we’re continuously working to refine the user experience while maintaining the flexibility that makes Ezus unique. Your comment on the CRM aspect is also valuable, and we’ll take it into account as we develop future improvements.
Compared to alternatives like Wetu and Travefy, we’re glad that Ezus provided the document customization you were looking for. Each platform has its strengths, and our goal is to offer a solution that not only generates tailored itineraries but also serves as a comprehensive tool for your business.
It's only the beginning on our adventure!
- Industry: Leisure, Travel & Tourism
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
A super-efficient daily companion
Reviewed on 2024/02/01
We had a traditional way of working and we wanted to automate and make our process more efficient....
We had a traditional way of working and we wanted to automate and make our process more efficient. It took some time to find our bearings in this new environment, which was changing our usual way of working. But the tool is really excellent and has met our expectations. Customer service is fast and efficient.
Pros
We like Ezus for its simplicity and ease of use. We spent a lot of time integrating it into our internal operations. Today, it's an indispensable solution for monitoring our customers from the moment they make contact, to the creation of their trip and its completion.
Cons
It took us some time to integrate it. The solution is easy to use, but you have to understand the logic. It was complicated to adapt and use it in our own way.
Response from Ezus
Thank you very much for your review of Ezus. We're delighted to hear that our software has become an indispensable daily companion for your agency, enabling you to efficiently track your customers at every stage of their trip.
We understand that integrating new software can take time and require you to adapt your working methods. However, we're pleased to see that despite these initial challenges, you've found Ezus to be excellent, and that it has met your expectations in terms of automation and efficiency.
Thank you again for your trust and support. We look forward to continuing our collaboration and contributing to the success of your agency.
Ezus FAQs
Below are some frequently asked questions for Ezus.Q. What type of pricing plans does Ezus offer?
Ezus offers the following pricing plans:
- Starting from: €75.00/month View Pricing Plans
- Pricing model: Subscription
- Free Trial: Not Available
Ezus needs no commitment, you pay as you go a subscription. You can see all our pricing details here: https://ezus.io/pricing
Q. Who are the typical users of Ezus?
Ezus has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500
Q. What languages does Ezus support?
Ezus supports the following languages:
Dutch, English, French, German, Greek, Italian, Portuguese, Spanish
Q. Does Ezus support mobile devices?
Ezus supports the following devices:
Q. What other apps does Ezus integrate with?
Ezus integrates with the following applications:
Salesforce Sales Cloud, Typeform, Zapier, mTrip
Q. What level of support does Ezus offer?
Ezus offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for Ezus.
Tour Operator Software
