About Gavagai
Gavagai is a text analytics tool designed to help businesses of all sizes collect and analyze unstructured data using machine learning (ML) and natural language processing (NLP) algorithms. The interactive dashboard allows managers to add data to existing projects by uploading CSV or Excel files, generate progress reports, and organize data using conditional filters.
It enables data analysts to automatically evaluate customer feedback, product reviews, open-ended text responses from employee satisfaction surveys, and more in real-time. Organizations can utilize Closer, an integrated conversational AI system to automate various recurring tasks such as responding to frequently asked questions (FAQs), booking meetings, and updating support ticket statuses via chatbots. It also lets employees automatically conduct cross-language analysis and identify sentiments across texts as positive, negative, skeptical, violent, and more.
Gavagai offers an API, which lets businesses integrate the system with several third-party platforms such as SurveyMonkey, Intercom, Slack, Freshdesk, and Zendesk via APIs. Other features include data visualization, topic modeling, multi-language support, configurable workflows, and analytics.
Pricing starting from:
€120,00/month
- Free Trial
- Subscription
Key benefits of Gavagai
Easy to analyse Unstructured text data
Do automated text analysis without technical skills
Save time and increase productivity with AI analysis
Multi language Analysis AI
Save and re-use models
Discover key topics easily
Devices
Business size
Markets
Supported Languages
Pricing starting from:
€120,00/month
- Free Trial
- Subscription
Images
Features
Total features of Gavagai: 39
- API
- Access Control
- Activity Dashboard
- Analytics
- Automatic Notifications
- Configurable Workflow
- Data Capture and Transfer
- Data Extraction
- Data Filtering
- Data Format Management
- Data Import
- Data Import/Export
- Data Mapping
- Data Migration
- Data Profiling
- Data Recovery
- Data Storage Management
- Data Synchronization
- Data Transformation
- Data Verification
- Data Visualization
- Document Management
- Feedback Collection
- Feedback Management
- Full Text Search
- Metadata Management
- Multi-Language
- Multiple Data Sources
- Natural Language Search
- Progress Reports
- Projections
- Real Time Data
- Real Time Notifications
- Reporting & Statistics
- Search Functionality
- Sentiment Analysis
- Surveys & Feedback
- Tagging
- Third Party Integration
Alternatives
OpenText Magellan
DiscoverText
Thematic
Sinequa
Reviews
Already have Gavagai?
Software buyers need your help! Product reviews help the rest of us make great decisions.
Write a Review!- Industry: Market Research
- Company size: 11-50 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great product
Reviewed on 2020/10/15
Pros
It's API allows us to integrate it to our own research platform
Cons
Too expensive, and I extremely hate the limitation that user can only have 20 projects live concurrently, this caused huge innconveniency to us.
Response from Gavagai
Thank you for your review. It's great to hear that our API was helpful in integrating Explorer into your own research platform. Please contact support and we will help you to increase the number of projects slots on your account and make sure you are on the right pricing plan for your needs.
Best regards,
Alex, Marketing Manager
- Industry: Insurance
- Company size: 201-500 Employees
- Used Monthly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing tool for understanding text
Reviewed on 2020/10/20
Amazing, easy, timesaving!
Amazing, easy, timesaving!
Pros
Easy use and has really speeded things up to analyze the customers texts in surveys.
Cons
Sometimes merged words "unmerge" and added words dissapears. It may be mishandling of the tool on my part.
Response from Gavagai
Thank you for sharing your feedback. We are happy to hear you find Explorer both time-saving and easy to use. We appreciate that you contacted support about your issue with unmerging words glad we could solve it!
Best regards,
Alex, Marketing Manager
- Industry: Financial Services
- Company size: 10 000+ Employees
- Used Other for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
A good tool with a good company
Reviewed on 2020/10/20
I have occasionally large amounts of data in four Nordic languages I'm not able to go through...
I have occasionally large amounts of data in four Nordic languages I'm not able to go through myself. With Gavagai I can get handle of what customers are saying without coding myself.
Pros
Language support is great, having single model for different languages makes my life much easier when there's a load of data to go through. The team is really helpful and there is good guides for use.
Cons
Sentiment analysis is a bit roundabout. It could have an easier way to give sentiment context for the model in use.
Response from Gavagai
Thank you for sharing your feedback with us. We are glad to hear that the feature for reusing models in different languages is of value to you and your team.
Best regards,
Alex, Marketing Manager
Gavagai FAQs
Below are some frequently asked questions for Gavagai.Q. What type of pricing plans does Gavagai offer?
Gavagai offers the following pricing plans:
- Starting from: €120,00/month
- Pricing model: Subscription
- Free Trial: Available
Gavagai offers a free trial for new users, after which the software is available from 120€/month. Before the trial a Gavagai Analyst will walk you through a free Demo in order to help you understand the tool and get you started.
Q. What are the main features of Gavagai?
Gavagai offers the following features:
- Graphical Data Presentation
- Predictive Modeling
- Sentiment Analysis
- Tagging
- Text Analysis
Q. Who are the typical users of Gavagai?
Gavagai has the following typical customers:
Small Business, Large Enterprises, Mid Size Business
Q. What languages does Gavagai support?
Gavagai supports the following languages:
Arabic, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian, Portuguese, Spanish, Swedish
Q. Does Gavagai support mobile devices?
We do not have any information about what devices Gavagai supports
Q. What other apps does Gavagai integrate with?
Gavagai integrates with the following applications:
Freshdesk, Intercom, Slack, SurveyMonkey, Zapier, Zendesk
Q. What level of support does Gavagai offer?
Gavagai offers the following support options:
Phone Support, Online Support, Knowledge Base, Video Tutorials, FAQs, Forum
Related categories
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