ClusterSeven

About ClusterSeven
ClusterSeven is an information governance platform designed to help businesses identify potential risks across digital assets and ensure regulatory compliance across governance processes. IT professionals can locate and gain visibility into various unidentified end-user computing (EUC) spreadsheets, data assets, or applications.
ClusterSeven allows enterprises to organize discovered EUC files based on associated risks and store them in a built-in database for future reference. Managers can configure workflows and role-based permissions for specific users, enabling them to access the version history of documents and receive automated alerts about file modifications. Using the reporting dashboard, supervisors can streamline approval processes for confidential or high-risk spreadsheets in compliance with various regulatory standards, such as GDPR, Sarbanes-Oxley (SOX), OpRes, SS 3/18, SR 11-7, and more.
ClusterSeven is designed to help businesses across various industry sectors, such as financial services, technology, manufacturing, law firms, human resources (HR), retail, energy and utilities, pharmaceutical, and legal. The software also lets users handle the entire spreadsheet management lifecycle, from document creation and storage to file retirement and replacement.
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Reviews
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- Industry: Banking
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
ClusterSeven
Reviewed on 2024/03/13
I have been a user \ client of ClusterSeven for over 13 years and my organisation has used the...
I have been a user \ client of ClusterSeven for over 13 years and my organisation has used the tools for 16 years. We rarely have issues with the applications we use and if there are problems they are thoroughly investigated and fixed.
New versions are easy to install and work upon installation
I would recommend ClusterSeven tools wholeheartedly
Pros
Support services are excellent
It does EXACTLY what we need
We are involved in future development by being able to give suggestions for new features
It isn't overly expensive for what it does
It is easy to upgrade
Cons
Perhaps in-app help could be better if errors occur so that you don't have to contact support. That said, the support is second to none
ADM could be improved
- Industry: Insurance
- Company size: 10,000+ Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
ClusterSeven - user and admin
Reviewed on 2024/03/21
The support team is amazing. They always take feedback and suggestions on board and take the time...
The support team is amazing. They always take feedback and suggestions on board and take the time to discuss the issue/solution with the user before taking to the development team. System issues are very far and few.
To date there hasn't been a scenario that could not be resolved directly or via an alternate route.
Pros
Fairly simple and easy to use interface on both admin and user view.
With some coding knowledge you can set up detailed checks very easily.
Functions I valued the most were version control with an audit trail and option to restore previous versions accessible to the user.
Cons
The system could do with an in-app help when errors occur, this will reduce the need to solely rely on service support team. Perhaps an AI version to analyse the file and suggest controls etc.
Reporting can be enhanced, limitations of exporting in some cases.
ClusterSeven FAQs
Below are some frequently asked questions for ClusterSeven.Q. What type of pricing plans does ClusterSeven offer?
ClusterSeven offers the following pricing plans:
- Starting from: US$25,000.00/year
- Pricing model: Subscription
- Free Trial: Not Available
Contact Mitratech for pricing information.
Q. Who are the typical users of ClusterSeven?
ClusterSeven has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does ClusterSeven support?
ClusterSeven supports the following languages:
English
Q. Does ClusterSeven support mobile devices?
ClusterSeven supports the following devices:
Q. What other apps does ClusterSeven integrate with?
We do not have any information about what integrations ClusterSeven has
Q. What level of support does ClusterSeven offer?
ClusterSeven offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support
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