About improveit 360

improveit 360 is cloud-based enterprise CRM (customer relationship management) platform that enables home improvement and remodeling businesses to manage leads, sales, marketing, human resources, and projects. improveit provides a 360-degree view into all sales and project operations so businesses can improve operational processes, measure business performance, and manage customers and prospects. As a complete business management solution, improveit 360 can be customized and configured to meet the needs of any business scenario.

With improveit 360, home improvement professionals can generate and close more deals by nurturing leads, tracking customer relationships, and managing leads, sales, and projects from a centralized location. improveit 360 can also help businesses to create more opportunities through integrated sales quoting and marketing management tools. Professionals can take advantage of lifecycle communications tools such as automated emails, SMS messaging, and integrated call center functionality to nurture prospects and create targeted campaigns to engage previous customers. For on-site sales management, professionals are able to to take advantage of improveit 360's Go mobile app to provide on-the-spot job quotes, manage the status of sales, and verify scheduling conflicts with a built-in real-time scheduler.

improveit 360 automatically tracks all individual costs and allows businesses to easily report the profitability of every project. To streamline project management, improveit includes an integrated production grid, custom project templates, job costing, and contract and document management. With role-based dashboards and customizable reporting, professionals can monitor cash flow and real-time activity across any business operation.

Pricing starting from:

US$150,00/month

  • Free Trial
  • Subscription

Devices

Business size

S M L

Pricing starting from:

US$150,00/month

  • Free Trial
  • Subscription

Images

improveit 360
improveit 360 Staff Calendar
improveit 360 Appointments
improveit 360 Call Queue
improveit 360 Quotes
improveit 360 Reports & Dashboards
View 7 more
improveit 360 video
improveit 360 screenshot: improveit 360 improveit 360 screenshot: improveit 360 Staff Calendar improveit 360 screenshot: improveit 360 Appointments improveit 360 screenshot: improveit 360 Call Queue improveit 360 screenshot: improveit 360 Quotes improveit 360 screenshot: improveit 360 Reports & Dashboards

Features

Total features of improveit 360: 52

  • Accounting Integration
  • Alerts/Notifications
  • Appointment Management
  • Bid Management
  • Billing & Invoicing
  • Budget Tracking/Job Costing
  • CRM
  • Calendar Management
  • Call Tracking
  • Contract/License Management
  • Contractor Management
  • Customer Management
  • Customizable Reports
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Email Marketing
  • Employee Management
  • Financial Management
  • Inventory Management
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Lead Management
  • Lead Nurturing
  • Marketing Automation
  • Order Management
  • Pipeline Management
  • Point of Sale (POS)
  • Production Tracking
  • Project Estimating
  • Project Management
  • Project Planning
  • Project Tracking
  • Projections
  • Prospecting Tools
  • Purchase Order Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Real Time Reporting
  • Reporting/Analytics
  • Residential
  • SMS Marketing Managment
  • Sales Reports
  • Scheduled / Automated Reports
  • Strategic Planning
  • Time & Expense Tracking
  • Training Management
  • Vendor Management
  • eCommerce Management

Alternatives

monday.com

4,6
#1 Alternative to improveit 360
monday.com is a cloud-based Work OS, where teams create workflow apps in minutes to run their processes, projects, and...

QuickBooks Online Advanced

4,4
#2 Alternative to improveit 360
QuickBooks Online Advanced is a web-based accounting & business management solution which enables small businesses to...

Odoo

4,2
#3 Alternative to improveit 360
Odoo is a fully-integrated, customizable, and open-source suite of business applications. A majority of the business...

QuickBooks Desktop Enterprise

4,5
#4 Alternative to improveit 360
QuickBooks Desktop Enterprise is an accounting software for small businesses which provides users with real-time access...

Reviews

Overall rating

3,6 /5
(13)
Value for Money
3/5
Features
3,8/5
Ease of Use
3,2/5
Customer Support
3,4/5

Already have improveit 360?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 13
Gregory P.
Overall rating
  • Industry: Construction
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A must have for the home improvement company, i360 organizes every aspect of your business.

Reviewed on 2021/04/07

Pros

Everyone has heard of Salesforce, as it is the biggest CRM in the arena and still growing. Improveit 360 is built on Salesforce so it has all the powerful features that come with, and much much more. They really thought of everything when designing the product for the residential home improvement space. If for some reason you don't have a feature or field that you require, you simply create it with the highly customizable tools of Salesforce. Our company couldn't survive without it!

Cons

There is a learning curve you need to wrestle with before you really understand how the entire structure of the data works. If you aren't used to object-based data and relational data you might have a hard time getting the hang of the importance of how the topology was designed. Fortunately there are massive sections of help documentation and more Youtube videos than you can ever watch on the subject.

Andre H.
Overall rating
  • Industry: Design
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Solid CRM with Salesforce Platform

Reviewed on 2015/07/29

Pros

I like the level of detail in reporting options, sources, etc ; very comprehensive coverage of the data storage needs for customer resource management in the industry. However, the best thing about 360 by far is the people. They are active in customer feedback for continuing to improve, you can get a hold of them on the phone easily, and when you need help the person you speak with really seems to care about helping you and has a positive attitude.

Cons

The mobile app has bugs that need to be worked out and features/functionality that need to be added. For instance, if you go into "Schedule" then select an "Appointment", then pull up the "Phone Number" to make a call while on the road. Then when you go back to your app (after making the call), the app will go back to the "Appointment" screen, but locks up if you try to go back to the "Appointment" screen. Another scenario - if you go into "Schedule", then go forward or backward "Next Seven Days" or "Previous Seven Days", then select an "Appointment" but don't go any further than that...then when you go back to "Schedule", it loses track of where you were last in "Schedule" and brings you back to the current week. Not major issues, just little bugs that need addressing. On the functionality comment, it would be nice if adding appointments, prospects, etc were possible on the app without having to go to the full site on a mobile device.

Mellissa S.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

Good Software, Not so good support

Reviewed on 2019/01/23

Streamlining customer service through the entire sales process, easily customized and detailed...

Streamlining customer service through the entire sales process, easily customized and detailed reports are easy to generate. Its great software, but once binded by contracts, users are left with slugglish support

Pros

Improveit 360 was great for running specific detailed reports for anything and everything possible. It is also capable of following a lead from the marketing team all the way through Sales. One source that everyone can access and streamline customer service from start to finish. Manage leads, quotes, calls, scheduling..
Every step os logged

Cons

Lots of hang ups and crashes and i would would often run into glitches or loops in the software that just didnt do what it should. Support is exasperating, the contracts are lengthy and binding, zero forgiveness is offered, nor apology for problems. Ive honestly had better luck learning and troubleshooting from forums and other users online.

Joseph A.
Overall rating
  • Industry: Construction
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Great front end but lacking in the backend

Reviewed on 2020/10/29

The customer service started out world class and completely went the other direction as they grew.

The customer service started out world class and completely went the other direction as they grew.

Pros

The calendar, scheduling, rehash functionality were terrific

Cons

You could not write off charges for financing fees. If we had a 10k sale and a 5.5% dealer fee, we would have to change the total sale amount which causes a host of issues.

Skipper W.
Overall rating
  • Industry: Design
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

It has given me back 2 to 3 hour of my day back!

Reviewed on 2015/07/14

Pros

It grows with me. Meaning as I starting using one aspect I find another tool that will help me be more productive. The more information I put into 360 the more information I get out and that helps me run reports I can use to help us make better day to day decisions. I have been using 360 for over 3 year and I am still finding way to improve information flow. Having accurate information to back you up, make it a lot easier and faster to lead your company into a competitive and ever changing environment. You are only as good as you people and you information flow.
Something else that makes this product so great is their customer service staff. They really make us feel like there is no stupid question. I don't hesitate to call and they don't hesitate to help in every way they can. A truly remarkable staff!

Cons

As of now I can't say anything negative about this product or the people that represent it. There has only been a couple of items I have as for that were not available at the time, but they always helped me work around them.

Showing 5 reviews of 13 Read all reviews

improveit 360 FAQs

Below are some frequently asked questions for improveit 360.

improveit 360 offers the following pricing plans:

  • Starting from: US$150,00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

Please contact improveit directly for pricing information.

We do not have any information about improveit 360 features

improveit 360 has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

We do not have any information about what languages improveit 360 supports

improveit 360 supports the following devices:

Android (Mobile), iPhone (Mobile)

improveit 360 integrates with the following applications:

800response, DocuSign, DontGo, Five9, HubSpot CRM, Leap, Listen360, PaySimple, Podium, Quickbooks Online, ReminderCall.com, RingCentral Contact Center, SalesRabbit, Salesforce Sales Cloud

improveit 360 offers the following support options:

Phone Support, 24/7 (Live rep)

Related categories

See all software categories found for improveit 360.