About Nrby

Nrby is the smarter way for mobile teams to communicate. Nrby has a platform with over 150+ workflows that solve operational problems, identify sales and marketing opportunities, and drive customer satisfaction for our customers. Thousands of users are embracing Nrby to improve business performance and drive profits. And, its experienced customer focused team of passionate employees is in every time zone to help our rapidly growing customer list to document, take action, and unlock new insights.

Features of Nrby include data collection, custom forms, geofencing, document management, collaboration, business analytics, project management, notifications, and more. The platform allows administrators to create projects, assign tasks to team members, track sales leads, and set up user roles and permissions. Employees can utilize the SmartPin module to analyze business processes, add photos or videos to location documents, and access the historical timeline of all activities.

Nrby facilitates integration with Salesforce, a customer relationship management (CRM) system to synchronize data and track field service agents via APIs. Technicians can capture location and job data and generate performance reports for reference.

Key benefits of Nrby

Increase Efficiency - Convey information on time and improve operational efficiency.
Drive Profits - Improve business performance and drive profitability.
Derive Insights - Track daily productivity and gain valuable insights.
Delight Customers - Simplify business processes for your customers.

Devices

Business size

S M L

Markets

United States, Canada

Supported Languages

English

Images

Nrby showing smartpins
Nrby assign users to sales opportunity
Nrby sales opportunity attributes
View 4 more
Nrby screenshot: Nrby showing smartpins Nrby screenshot: Nrby assign users to sales opportunity Nrby screenshot: Nrby sales opportunity attributes

Features

Total features of Nrby: 30

  • API
  • Analytics
  • CRM Integration
  • Collaboration Tools
  • Collaborative Review
  • Collaborative Workspace
  • Communication Management
  • Contractor Management
  • Custom Forms
  • Customer Segmentation
  • Data Import
  • Data Import/Export
  • Data Visualization
  • Dispatch Management
  • Document Automation
  • Document Generation
  • Document Management
  • Document Storage
  • Inventory Management
  • Location Tracking
  • Multi-Channel Communication
  • Predictive Analytics
  • Project Management
  • Project Planning
  • Project Time Tracking
  • Real Time Analytics
  • Scheduling
  • Search Functionality
  • Task Management
  • Work Order Management

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Reviews

Overall rating

4,2 /5
(33)
Value for Money
4,5/5
Features
4/5
Ease of Use
4,3/5
Customer Support
4,8/5

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Showing 5 reviews of 33
Verified Reviewer
Overall rating
  • Industry: Internet
  • Company size: 201-500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Clean, efficient data collection tool for OSP needs

Reviewed on 2020/01/10

Since deploying NRBY we have been able to optimize the data collection work flow for OSP teams. We...

Since deploying NRBY we have been able to optimize the data collection work flow for OSP teams. We continually find new uses for the platform and making changes are very simple using the web based control panel. The NRBY support team has been very responsive and routinely checks in on us.

Pros

The time to deploy and ease of use were key factors when we made the decision to deploy NRBY. Being cloud based, there is no need for complicated VPNs. The operating costs are very manageable and easy to justify based upon the increase in process efficiencies we have seen.

Cons

At this time, we have had no issues with the software and are very pleased with the decision to choose NRBY.

Response from Ping4

Thanks for taking the time to provide a review of Nrby and your kind words!

We will continue to make improvements and always appreciate the feedback.

Nathan S.
Overall rating
  • Industry: Telecommunications
  • Company size: 1 001-5 000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Increased Accountability & Ownership

Reviewed on 2020/01/20

From single-market testing to company-wide deployment our experience has been overwhelmingly...

From single-market testing to company-wide deployment our experience has been overwhelmingly positive. It seemed whatever application ideas we thought up the Nrby Engineering team was able to deliver on making the implementation process relatively seamless.

Pros

The ease of use is phenomenal allowing technicians to easily capture location and job data detailing the work they've performed as well as use the saved data fro future reference.

Cons

There were limitations at first with some of the features we wanted to see implemented but we were able to work through them with the help of the Nrby Engineering team.

Response from Ping4

Nathan,

Thanks for taking the time to provide a review of Nrby and your kind words!

We appreciate everything WOW! has done for us and your team's willingness to work closely on projects. It's been very helpful and instrumental in the development of the product.

Christopher H.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 1 001-5 000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 6.0 /10

Could be a GREAT program.

Reviewed on 2020/01/10

Pros

It’s rather easy to use, you can search for your pins though if you have multiple people with the same first name...I see a lot of potential for an app like this

Cons

So sometimes pins will just disappear. Also when I am in certain areas it says we don’t service that are when I know we do. Sometimes we just don’t have all our industry options of types of work we are performing, while saying that I understand how hard it would be to incorporate every little job for every industry.

Response from Ping4

Christopher,

Thanks for your review!

Sounds like you might just have some configuration issues. I'd suggest reaching out to management first but if the issues don't get resolved please email us at [email protected]

Bobby K.
Overall rating
  • Industry: Telecommunications
  • Company size: 1 001-5 000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

NRBY usuage

Reviewed on 2020/12/19

I’ve been very satisfied with Nrby overall Seems to make it easier to see who completed work and...

I’ve been very satisfied with Nrby overall Seems to make it easier to see who completed work and track what has been completed

Pros

That it has a timeline and you can see what has been previously done

Cons

That it doesn’t automatically give you a list of the pins you have dropped.

Response from Nrby

Hello Bobby,

Thanks for taking the time to review Nrby and provide your feedback.

At Nrby we pride ourselves in providing the best product experience possible. With that being said, we know that we haven't perfected that yet and feedback like yours is exactly what we need to keep innovating the product. We'd like to open up an invitation for you to speak further with our product team on how Nrby can be even better for you. Please email [email protected] for us to schedule time.

Thanks again, Bobby!

Tyler E.
Overall rating
  • Industry: Internet
  • Company size: 1 001-5 000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Organized, sleek, easy to use

Reviewed on 2020/01/15

I am happy with my overall experience with this app. I am able to track my progress through the...

I am happy with my overall experience with this app. I am able to track my progress through the day, the amount of work I can get done, and also log on the pins way a particular job may have taken longer then it should have.

Pros

This software has helped to organize many processes and seeing how productive you are being which helps you to stay on track to meet daily production goals. It is easy to log information into the drop-down menus and see what items you need to finish.

Cons

I least liked the number of pictures you could upload to a drop pin before the app crashed. This is one crucial part of my job and slows down productivity to load a low amount of pictures and drop multiple pins

Response from Ping4

Tyler,

Thanks for taking the time to provide a review of Nrby and your kind words!

We will continue to make improvements and always appreciate the feedback. The Nrby app is being updated weekly so please go to the app store and make sure you're on the latest release. If you continue to experience issues, you can reach out directly through [email protected]

Showing 5 reviews of 33 Read all reviews

Nrby FAQs

Below are some frequently asked questions for Nrby.

Nrby offers the following pricing plans:

  • Starting from: US$299,00/month
  • Pricing model: Subscription
  • Free Trial: Available

Please contact Nrby directly for pricing information.

Nrby offers the following features:

  • Analytics
  • CRM Integration
  • Contractor Management
  • Custom Forms
  • Customer Segmentation
  • Data Visualization
  • Dispatch Management
  • Document Management
  • Inventory Management
  • Location Tracking
  • Mobile Access
  • Predictive Analytics
  • Project Management
  • Scheduling
  • Task Management
  • Work Order Management

Nrby has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Nrby supports the following languages:

English

Nrby supports the following devices:

Android, iPhone, iPad

Nrby integrates with the following applications:

Salesforce App Cloud

Nrby offers the following support options:

Phone Support, Online Support, Knowledge Base

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