RF-SMART WMS
About RF-SMART WMS
RF-SMART is a WMS and inventory management software that helps businesses using Oracle NetSuite, Oracle SCM Cloud, Microsoft Dynamics, or Oracle JD Edwards handle manufacturing, retail, and distribution processes on a centralized platform. Administrators can maintain a count of available stock, gain real-time insights into warehouse operations, and track the location of items using barcode scanning functionality.
RF-SMART allows enterprises to scan sales orders, assign them to specific packaging box types, and generate shipping labels or packing slips according to the number of processed orders. Managers can use the mobile application to issue work orders for employees and track their completion status, even from remote locations. Supervisors can also maintain a record of purchase orders and generate reports about operational processes,
RF-SMART helps businesses in the apparel, footwear, discrete manufacturing, food and beverage, healthcare and beauty, and home furnishing industries. The automation module also lets users integrate the platform with various third-party applications.
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- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
rf smart
Reviewed on 2023/07/14
Overall we have had a very pleasant experience
Overall we have had a very pleasant experience
Pros
Ease of use. The barcode scanning made our inventory control way easier
Cons
Some simple features were not native to the product
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Changed my work life!!
Reviewed on 2023/04/07
While using RF-SMART I am able to save money not having to buy paper for every process- they...
While using RF-SMART I am able to save money not having to buy paper for every process- they customized a function that allows me to properly send inventory back & forth to my embroidery department without fear that it will be misplaced. I have grown as a manager working side by side with RF-SMART on some things as well. I could go on & on about how many things are easier for my day to day because of the WMS but just know my overall experience with RF-SMART has been very productive & pleasant. I am excited to see what they do next!
Pros
RF-SMART is a very simple product to use & most importantly it is simple & quick to teach! I really enjoy using it in my warehouse compared to the when I was using all paper- being paperless is very important so that is a huge plus. Best of all RF-SMART has incredible customer service, they are always there for us when we need them & they find the solutions!
Cons
It is hard to remember that RF-SMART & NetSuite are not in complete sync- other than that it is wonderful.
Response from ICS
Thank you for the review, Kayla. We're happy to hear that RF-SMART has been able to help your operations be more efficient and change your work life! We look forward to continuing to work with you and your team.
- Industry: Wholesale
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Stay Away - Horrific Experience
Reviewed on 2024/07/24
Pros
We did not have a single positive experience with RF. We have been trying to get our money back for 9 months.
Cons
We signed up with RF after being assured that their system would integrate with our existing setup based on our requirements. After several months, we found out it didn’t work. Communication from RF is frustratingly slow, taking weeks to months for each response. They made promises to sell us a product they couldn’t deliver.
This experience has been disappointing and a waste of our resources. Not to mention the tens of thousands wasted.
Hoping for a fair and reasonable resolution...
STAY AWAY!
- Industry: Warehousing
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Mann Lake
Reviewed on 2023/04/07
Great experience, the implementation and support teams have been extremely helpful and easy to work...
Great experience, the implementation and support teams have been extremely helpful and easy to work with. As we continue to run into more things we want to look into/implement or questions we have we have great conversations with RF-Smart to find a process that will work for Mann Lake. The team also challenges us to think through our process and try something a different way to make it easier in the system.
Pros
Real time visibility, easy of use for new users to jump in a quickly know how to pick an order. Replenishment reporting
Cons
Looking to continue to work with the RF-Smart team on enhancing manufacturing capabilities in real time and streamline some processes in the picking steps to make some more of it automated/faster
Response from ICS
Thanks for the review, Shana. We're glad RF-SMART has given you real-time visibility into your warehouse processes and look forward to continuing to work with your team!
- Industry: Computer Networking
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
RF smart review
Reviewed on 2023/04/07
Very good
Very good
Pros
The ease of use and the steps taken to insure all order are picked correctly and making sure product is received and stocked correctly.
Cons
No comment. Very good experience. Thank you.
Response from ICS
Thanks for the review, Jacob. We're happy to hear RF-SMART is easy to use and helps make sure your inventory is accurate across warehouse processes!
RF-SMART WMS FAQs
Below are some frequently asked questions for RF-SMART WMS.Q. What type of pricing plans does RF-SMART WMS offer?
RF-SMART WMS offers the following pricing plans:
- Free Trial: Not Available
Contact ICS for pricing information
Q. Who are the typical users of RF-SMART WMS?
RF-SMART WMS has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does RF-SMART WMS support?
We do not have any information about what languages RF-SMART WMS supports
Q. Does RF-SMART WMS support mobile devices?
RF-SMART WMS supports the following devices:
Q. What other apps does RF-SMART WMS integrate with?
RF-SMART WMS integrates with the following applications:
Dynamics 365 Business Central, JD Edwards EnterpriseOne, NetSuite
Q. What level of support does RF-SMART WMS offer?
RF-SMART WMS offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
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Inventory Management Software
