Ramp

It's an all-in-one expense management system. Before using Ramp, we used American Express and Zoho. It's been great having everything in one house now. Our team loves that they received instant text messages and or emails when a purchased has been made. Being able to create virtual cards in an instant has been great. We also love how simple reimbursements have been using Ramp. The slack integration is good, and I have no doubt will improve.

They've been very responsive to missing features.

I would love to see some more features around delegation. Allowing others (like administrative assistants) fill out their receipts on their behalf without giving them full access to the users account.

Ramp currently offers the best expense reporting product we have ever used. The system is incredibly easy to use for both accountants and cardholders. By eliminating standard expense reports, Ramp has saved our company countless hours without losing any control or oversight that you would have with standard expense reporting platforms. An surprise benefit has been that there is no cost to Ramp, and we actually make money with the 1.50% cash back perk on all card purchases.

We have no complaints with Ramp. Each update to the software continues to exceed our expectations and adds new functionalities that we benefit from.

We did not get a chance to evaluate this software enough to determine anything positive or negative about the actual software itself.

We did not get a chance to actually use or test this product. On their site they tell you to enter your business email - I did, I then got an email saying "You’re a great fit - apply for Ramp today!".

So we did, and got declined because they feel we do not keep enough "available cash" in our bank account. Even after this decline, they sent several advertising emails. They mislead us by telling us we were a "great fit" then wasted our time having us fill out and volunteer all kinds of information on our business. To be honest, I think this is a misleading method of getting businesses to give you essentially free info on their finances / operations. Regardless, saying a company is a "great fit" when, essentially they have no idea if we are such is, in my opinion misleading.

I love the reporting features and the ability to easily generate cards for employees or vendors. Breaking them down into how the money is spent is really nice

The physical cards could definitely be a bit nicer ... you'll gain no extra street cred throwing this baby down at a meal with a candidate

The best thing about this software is the receipt capture! The reminder text that is sent to snap a picture at the time of purchase is so wonderful. No more chasing down receipts!!

My least favorite thing is not really being able to talk to someone if there is an issue. Most of the issues are user error but if our locations could call and speak to a tech or representative to walk them through how to get set up or fix their error it would be so much easier.