Resova

About Resova
Resova is a web-based reservation management software that helps activity and tour providers manage bookings, create waiver forms, distribute discount codes, and track customers’ activities on a centralized platform. It allows administrators to set up permission rights, configure minimum booking requirements, and schedule staff and assets based on business requirements.
Resova enables staff members to create custom reservation forms, manage cancellations, generate PDF invoices, handle refunds, set up customer credits, and accept payments via credit card, cash, or check. It allows employees to create and distribute white-labelled reminders, follow-up, and thank-you email messages among clients. It also provides a built-in calendar tool, which lets team members create custom labels and color-codes to track bookings, available time-slots, and customer payment status.
Resova provides an API, which allows businesses to integrate the platform with several third-party solutions, such as MailChimp, Facebook, Groupon, Wowcher, and Google Analytics. It enables supervisors to send feedback requests, receive basket abandonment alerts, create gift vouchers, and handle customer reviews, improving clients' experience and engagement with the brand.
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FareHarbor

Bookeo

ROLLER

Xola

Reviews
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- Industry: Entertainment
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Solid Software, Constantly Improving
Reviewed on 2022/08/22
Resova made it very easy to implement in our large organization and supported us throughout the...
Resova made it very easy to implement in our large organization and supported us throughout the whole process. They are constantly working to improve the product, keeping our business competitive with its functionality. When compared to other major booking softwares, Resova is unmatched in price and variety of features. There are a few small hiccups (certain settings, UI navigation, integrations) that we have to work around (as with any out-of-the-box software), but they're far outweighed by the pros. Can't recommend it enough.
Pros
- Onboarding
- Excellent product support
- Great UI and ease of use/training
- Extremely customizable for various use cases
- Price
Cons
- Would like to see more robust reporting views
- Enterprise-level accounts need more features
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Switched From
Bookeo- Industry: Entertainment
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great work, everyone! Now, get rid of the persistent Bot, please.
Reviewed on 2024/12/20
Very positive. Responsive support. Enthusiastic webinars. Constantly improving.
Very positive. Responsive support. Enthusiastic webinars. Constantly improving.
Pros
It's the hub of our escape room booking system.
Cons
The newly-added Bot. It's intrusive, takes up screen space on a phone, and is not helpful in the least.
Reasons for Choosing Resova
COVID took Escape Assist out of businessReasons for Switching to Resova
Better price than Fare Harbor. Better design than Bookeo.- Industry: Entertainment
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Acceptable product with insufficient support
Reviewed on 2024/12/20
It's worked for customers but has been a regular frustration as a business
It's worked for customers but has been a regular frustration as a business
Pros
Customer ux is pretty good. A few weird bugs related to unexpected date changes, but overall good
Cons
Support for businesses is awful. Charges business for services that aren't delivered. Still don't have the dedicated account manager in paying for
Reasons for Switching to Resova
Ux and not a percentage charge. Not many options- Industry: Entertainment
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A great fit for Escape Rooms, especially in Canada.
Reviewed on 2022/11/14
Very good. Transparent about pricing, and willing to listen to feedback. Support is adequate and...
Very good. Transparent about pricing, and willing to listen to feedback. Support is adequate and has been improving over the past couple of years.
Pros
Easy to use on a day to day for our staff, and easy to manage for our administrators. Robust options allow you to customize experience details and pricing, good customer communication tools, and a monthly cost (as opposed to a % cost per booking) allows for better financial planning and makes only the most sense in locations where credit cards aren't necessarily the preferred form of payment.
Cons
Missing an app, which would facilitate use even further.
Reasons for Choosing Resova
Xola changed their pricing model. Since many of our customers pay upon arrival and/or pay with cash or debit, it didn't make sense to move to a model where we're a) requiring credit card to book (barrier to booking) and b) exposing all of our payments to increased financial service fees (i.e. it costs us way less when people pay with cash or debit).Switched From
XolaReasons for Switching to Resova
Superior product when compared to Bookeo. Preferred pricing model when compared to XOLA and Fareharbor.- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Incredible Booking Software
Reviewed on 2022/08/09
Pros
Resova is extremely easy to set up and use. It allows customers to have a very user-friendly checkout process with no friction to minimize drop-offs and abandoned carts. Payment processing is seamless and booking scheduling is easy. As a digital marketer, I love the Google Tag Manager integration so I can show my clients exactly what source is generating how much revenue. This makes decision making very easy on our end.
Cons
I have yet to experience any problems with Resova in my field of work.
Resova FAQs
Below are some frequently asked questions for Resova.Q. What type of pricing plans does Resova offer?
Resova offers the following pricing plans:
- Starting from: US$30.00/month
- Pricing model: Subscription
- Free Trial: Available
Resova is available across four flat fee pricing plans, outlined below. It also offers a 30-days free trial. Lite: $30/per month Pro: $60/per month Premium: $96/per month Enterprise: Please contact Resova directly for pricing details
Q. Who are the typical users of Resova?
Resova has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Resova support?
Resova supports the following languages:
English
Q. Does Resova support mobile devices?
Resova supports the following devices:
Q. What other apps does Resova integrate with?
Resova integrates with the following applications:
Braintree, GoDaddy Website Builder, Google Analytics 360, Google Calendar, Google Tag Manager 360, Mailchimp, Meta for Business, Microsoft Outlook, PayPal, Shopify, Square Payments, Squarespace, Stripe, Twitter/X, Weebly, Wix, WordPress, Worldpay for Enterprise, authorize.net
Q. What level of support does Resova offer?
Resova offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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