Resova

4.3 (13)
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Web-based reservation management software

About Resova

Resova is a web-based reservation management software that helps activity and tour providers manage bookings, create waiver forms, distribute discount codes, and track customers’ activities on a centralized platform. It allows administrators to set up permission rights, configure minimum booking requirements, and schedule staff and assets based on business requirements.

Resova enables staff members to create custom reservation forms, manage cancellations, generate PDF invoices, handle refunds, set up customer credits, and accept payments via credit card, cash, or check. It allows employees to create and distribute white-labelled reminders, follow-up, and thank-you email messages among clients. It also provides a built-in calendar tool, which lets team members create custom labels and color-codes to track bookings, available time-slots, and customer payment status.

Resova provides an API, which allows businesses to integrate the platform with several third-party solutions, such as MailChimp, Facebook, Groupon, Wowcher, and Google Analytics. It enables supervisors to send feedback requests, receive basket abandonment alerts, create gift vouchers, and handle customer reviews, improving clients' experience and engagement with the brand.


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Resova Software - Resova new transaction
Resova Software - Resova schedule settings
Resova Software - Resova items list
Resova Software - Resova customer details
Resova Software - Resova create discount coupons
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Resova Software - Resova new transaction
Resova Software - Resova schedule settings
Resova Software - Resova items list
Resova Software - Resova customer details
Resova Software - Resova create discount coupons

Not sure about Resova? Compare with a popular alternative

Resova

4.3 (13)
VS.
Highly reviewed

Starting Price

US$30.00
month
US$0.01
one-time

Pricing Options

Free version
Free trial
Free version
Free trial

Features

60
64

Integrations

19
8

Ease of Use

4.5 (13)
4.6 (1,119)

Value for Money

4.4 (13)
4.7 (1,119)

Customer Service

3.6 (13)
4.8 (1,119)
Green rating bars show the winning product based on the average rating and number of reviews.

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ROLLER

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Reviews

Overall rating

4.3 /5
(13)
Value for Money
4.4/5
Features
4.3/5
Ease of Use
4.5/5
Customer Support
3.6/5

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Showing 5 reviews of 13
Verified Reviewer
Overall rating
  • Industry: Entertainment
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Solid Software, Constantly Improving

Reviewed on 2022/08/22

Resova made it very easy to implement in our large organization and supported us throughout the...

Resova made it very easy to implement in our large organization and supported us throughout the whole process. They are constantly working to improve the product, keeping our business competitive with its functionality. When compared to other major booking softwares, Resova is unmatched in price and variety of features. There are a few small hiccups (certain settings, UI navigation, integrations) that we have to work around (as with any out-of-the-box software), but they're far outweighed by the pros. Can't recommend it enough.

Pros

- Onboarding
- Excellent product support
- Great UI and ease of use/training
- Extremely customizable for various use cases
- Price

Cons

- Would like to see more robust reporting views
- Enterprise-level accounts need more features
-

Alternatives Considered

Xola, Bookeo and ROLLER

Switched From

Bookeo
Ken
Overall rating
  • Industry: Entertainment
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great work, everyone! Now, get rid of the persistent Bot, please.

Reviewed on 2024/12/20

Very positive. Responsive support. Enthusiastic webinars. Constantly improving.

Very positive. Responsive support. Enthusiastic webinars. Constantly improving.

Pros

It's the hub of our escape room booking system.

Cons

The newly-added Bot. It's intrusive, takes up screen space on a phone, and is not helpful in the least.

Alternatives Considered

Bookeo and FareHarbor

Reasons for Choosing Resova

COVID took Escape Assist out of business

Reasons for Switching to Resova

Better price than Fare Harbor. Better design than Bookeo.
Nathan
Overall rating
  • Industry: Entertainment
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

Acceptable product with insufficient support

Reviewed on 2024/12/20

It's worked for customers but has been a regular frustration as a business

It's worked for customers but has been a regular frustration as a business

Pros

Customer ux is pretty good. A few weird bugs related to unexpected date changes, but overall good

Cons

Support for businesses is awful. Charges business for services that aren't delivered. Still don't have the dedicated account manager in paying for

Alternatives Considered

Xola, Bookeo and FareHarbor

Reasons for Switching to Resova

Ux and not a percentage charge. Not many options
Mike
Overall rating
  • Industry: Entertainment
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A great fit for Escape Rooms, especially in Canada.

Reviewed on 2022/11/14

Very good. Transparent about pricing, and willing to listen to feedback. Support is adequate and...

Very good. Transparent about pricing, and willing to listen to feedback. Support is adequate and has been improving over the past couple of years.

Pros

Easy to use on a day to day for our staff, and easy to manage for our administrators. Robust options allow you to customize experience details and pricing, good customer communication tools, and a monthly cost (as opposed to a % cost per booking) allows for better financial planning and makes only the most sense in locations where credit cards aren't necessarily the preferred form of payment.

Cons

Missing an app, which would facilitate use even further.

Alternatives Considered

Xola, Bookeo and FareHarbor

Reasons for Choosing Resova

Xola changed their pricing model. Since many of our customers pay upon arrival and/or pay with cash or debit, it didn't make sense to move to a model where we're a) requiring credit card to book (barrier to booking) and b) exposing all of our payments to increased financial service fees (i.e. it costs us way less when people pay with cash or debit).

Switched From

Xola

Reasons for Switching to Resova

Superior product when compared to Bookeo. Preferred pricing model when compared to XOLA and Fareharbor.
Jake
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Incredible Booking Software

Reviewed on 2022/08/09

Pros

Resova is extremely easy to set up and use. It allows customers to have a very user-friendly checkout process with no friction to minimize drop-offs and abandoned carts. Payment processing is seamless and booking scheduling is easy. As a digital marketer, I love the Google Tag Manager integration so I can show my clients exactly what source is generating how much revenue. This makes decision making very easy on our end.

Cons

I have yet to experience any problems with Resova in my field of work.

Showing 5 reviews of 13 Read all reviews

Resova FAQs

Below are some frequently asked questions for Resova.

Resova offers the following pricing plans:

  • Starting from: US$30.00/month
  • Pricing model: Subscription
  • Free Trial: Available

Resova is available across four flat fee pricing plans, outlined below. It also offers a 30-days free trial. Lite: $30/per month Pro: $60/per month Premium: $96/per month Enterprise: Please contact Resova directly for pricing details

Resova has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Resova supports the following languages:

English

Resova supports the following devices:

Resova integrates with the following applications:

Braintree, GoDaddy Website Builder, Google Analytics 360, Google Calendar, Google Tag Manager 360, Mailchimp, Meta for Business, Microsoft Outlook, PayPal, Shopify, Square Payments, Squarespace, Stripe, Twitter/X, Weebly, Wix, WordPress, Worldpay for Enterprise, authorize.net

Resova offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

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