About Troov

Troov is a cloud-based software designed to help organizations of all sizes maintain a database of lost and found items and handle claim requests. The platform allows individuals to report lost or found articles via predefined forms and provide details like location, type, and description, enabling the built-in algorithm to verify items with the information available in the database.

Troov lets administrators authenticate the ownership of items via security questions and send pickup or delivery date with a reference number of the article to the owner. The application automatically categorizes items into various categories such as wallet, credit card and money, identity documents, bags and suitcase, electronics, children’s affairs, pets, jewelry, and more. Users can also upload images of lost or found articles along with additional details to streamline the identification process.

Troov enables supervisors to manage inventory via QR codes and automate the creation of transfer slips, certificates, and delivery documents. Managers can also generate and view reports and send emails to customers via a centralized dashboard.


Images

Troov Software - 1
Troov Software - 2
Troov Software - 3
Troov Software - 4
Troov Software - 5
Troov Software - 6
View 7 more
Troov video
Troov Software - 1
Troov Software - 2
Troov Software - 3
Troov Software - 4
Troov Software - 5
Troov Software - 6

Not sure about Troov? Compare with a popular alternative

Troov

4,7 (13)
VS.
Highly reviewed

Starting Price

No pricing found
No pricing found

Pricing Options

Free version
Free trial
Free version
Free trial

Features

47
53

Integrations

No integrations found
2

Ease of Use

4,8 (13)
4,7 (21)

Value for Money

4,7 (13)
4,5 (21)

Customer Service

4,8 (13)
4,9 (21)
Green rating bars show the winning product based on the average rating and number of reviews.

Alternatives

iLost for Business

4,8
#1 Alternative to Troov
iLost optimizes Lost & Found processes for both organisations and people that loses their belongings. User and customer...

Acuity Scheduling

4,8
#2 Alternative to Troov
Squarespace is your 24/7 online appointment scheduling software that allows clients to self-schedule appointments or...

Lost and Found Manager

5
#3 Alternative to Troov
Lost and Found Software from Have it Back is a web-based platform solution for the administration of lost and found...

Lost Returns

0
#4 Alternative to Troov
Lost Returns is a web-based lost and found software designed to help businesses and individuals streamline reverse...

Reviews

Overall rating

4,7 /5
(13)
Value for Money
4,7/5
Features
4,6/5
Ease of Use
4,8/5
Customer Support
4,8/5

Already have Troov?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 13
Robin
Overall rating
  • Industry: Entertainment
  • Company size: 1 001–5 000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great tool to offer an amazing experience your customers

Reviewed on 2019/02/26

Pros

It's intuitive and very fun to use : nice icons, colors and dedicated support team !

Cons

I would like to see it everywhere : used by the cities, museum, hotels, stadium, airlines...

Antonin
Antonin
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Troov au sein d'une filiale du groupe Keolis

Reviewed on 2023/09/25

Les équipes et les clients sont satisfaits de Troov. Globalement nous restituons plus d'objets...

Les équipes et les clients sont satisfaits de Troov. Globalement nous restituons plus d'objets qu'avant l'utilisation de la solution.

Pros

Utilisation simple et ludique, aussi bien pour nos équipes que pour les clients ! La possibilité de télécharger une application est un réel plus pour le suivi de nos objets trouvés.

Cons

Site méritant peut-être une simplification visuelle dans la recherche des objets.

Pierre-Alain
Overall rating
  • Industry: Commercial Real Estate
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Simple, peu coûteux, répond à un vrai besoin clients

Reviewed on 2021/06/01

Nous avons testé la solution pendant plusieurs mois avant de décider de la déployer dans plusieurs...

Nous avons testé la solution pendant plusieurs mois avant de décider de la déployer dans plusieurs de nos centres. Nous sommes ravis des échanges avec l'équipe Troov, toujours à l'écoute.
La solution s'impose de plus en plus comme un standard et nous sommes ravis de notre choix.

Pros

Une solution facile à mettre en place et qui apporte un vrai service en plus à nos clients

Cons

Malgré une grande simplicité, le plus compliqué reste d'embarquer les équipes locales et les inciter à utiliser l'outil au quotidien

Yoann
Overall rating
  • Industry: Sports
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Super logiciel d'objets trouvés pour une salle de sport

Reviewed on 2021/06/01

Expérience très positive du logiciel, équipes et clients plus que satisfaits! Je recommande...

Expérience très positive du logiciel, équipes et clients plus que satisfaits! Je recommande vivement ce logiciel pour plus de sécurité, un gain de temps sans aucun doute et une expérience client au top

Pros

Facilité d'utilisation
Ludique
Apprécié des clients

Cons

Devrait être présent dans beaucoup plus de lieux et dans les réseaux publics pour faciliter le traçage

Jimmy
Overall rating
  • Industry: Airlines/Aviation
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

bon logiciel

Reviewed on 2021/06/02

Pros

Permet de rendre des objets trouvés facilement même plusieurs semaines après à partir du moment on rentre les objets dans le logiciel

Cons

match potentiel qui n ont parfois rien à voir les objets saisis

Showing 5 reviews of 13 Read all reviews

Troov FAQs

Below are some frequently asked questions for Troov.

Troov offers the following pricing plans:

  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Troov offers a free service and include charges for items found across specific locations. Contact Troov directly for details.

Troov has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

Troov supports the following languages:

Arabic, Chinese, Dutch, English, French, German, Italian, Portuguese, Russian, Spanish

Troov supports the following devices:

We do not have any information about what integrations Troov has

Troov offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Troov.