LogRocket
About LogRocket
LogRocket combines session replay, product analytics, and error tracking – empowering software teams to create the ideal product experience.
Using LogRocket, Software teams can fix user-reported issues faster, de-noise their error alerts, and see the "why" behind their product analytics graphs and funnels. Make sure your team is focusing on the digital experience issues with the biggest impact at all times.
And now, with the release our machine learning functionality, LogRocket Galileo, you'll automatically get alerted to the most pressing issues without having to dig.
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Reviews
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- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Good simple tool For recording user activity
Reviewed on 2021/03/24
I love using this tool but may have to find a different tool because of price
I love using this tool but may have to find a different tool because of price
Pros
Does an excellent job in recording not only screen activity but network and location information.
Cons
the price between free and the next teir send to high. Also does not have a mobile version.
Alternatives Considered
SmartlookReasons for Choosing LogRocket
Didn't have the features I wantedSwitched From
Rollbar- Industry: Financial Services
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
A bang for your buck at a tenth of the price of its competitor
Reviewed on 2019/10/22
First of all, I was looking for a simple solution to just monitor
First of all, I was looking for a simple solution to just monitor
Pros
Setting up was really easy and straight forward. Also, the documentation for setting it up with different frameworks was very useful.
Also it provides integration with services like Sentry which is really useful in our industry we you don't really get to have a test and a production environment
Cons
There wasn't much to not like about this.
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Great Front End monitoring tool
Reviewed on 2022/03/22
Pros
Able to look at real user sessions and pick out bugs.
Cons
What is represented in the session log is not a 100% true representation of what the user saw.
- Industry: E-Learning
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Helpful in understanding user needs and debugging the product
Reviewed on 2020/08/27
Its been really helpful for our team overall in understanding what is going on with the way users...
Its been really helpful for our team overall in understanding what is going on with the way users interact with our product. I highly recommend using it for product teams.
Pros
It is really easy to take a look through recent sessions each day and understand where users are getting stuck and which issues we might need to solve urgently. My eng team also likes using it to debug when needed.
Cons
I'd love some more insights served up in a sort of report that isn't manual or doesn't require me to go do the digging myself.
- Industry: Cosmetics
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A very powerful product
Reviewed on 2020/08/21
Pros
Log rocket was very simple to use. Our engineering team uses it on a weekly basis for bug catching and troubleshooting for our product. Also, other non-dev team members use Logrocket to troubleshoot as well. The interface was very intuitive.
Cons
I am very happy overall with Logrocket.
LogRocket FAQs
Below are some frequently asked questions for LogRocket.Q. What type of pricing plans does LogRocket offer?
LogRocket offers the following pricing plans:
- Starting from: US$99.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
LogRocket offers a 14-day free trial for new users, after which the software is available across 3 pricing tiers. Pricing and functionality are outlined below - scales with the number of sessions, seats, and data retention. Free Forever: Free (includes 1k sessions) Team: Starting at $99/month (starts at 10k sessions) Professional: Starting at $500/month (starts at 25k sessions)
Q. Who are the typical users of LogRocket?
LogRocket has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does LogRocket support?
LogRocket supports the following languages:
English
Q. Does LogRocket support mobile devices?
LogRocket supports the following devices:
Q. What other apps does LogRocket integrate with?
LogRocket integrates with the following applications:
Airbrake, Amplitude, AppDynamics, BugSnag, Datadog, Delighted, Doorbell.io, Drift, Dynatrace, Elastic Security, GitHub, Google Analytics 360, Google Optimize, Heap, Intercom, Jira, Medallia Experience Cloud, Mixpanel, New Relic, PagerDuty, Pendo, Raygun, Rollbar, Segment, Sentry, ServiceNow, Sumo Logic, TrackJS, Trello, Wootric, Zendesk Suite
Q. What level of support does LogRocket offer?
LogRocket offers the following support options:
Email/Help Desk, FAQs/Forum, Chat
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