LogRocket

Bug tracking and session recording tool for JavaScript apps

4,9 /5 (19 reviews) Write a Review!

LogRocket Overview

What is LogRocket?

LogRocket is a cloud-based and on-premise logging and session replay platform for JavaScript applications, which helps businesses track UX problems and analyze as well as remediate the root causes of bugs. IT professionals can replay sessions, view network activity, and inspect actions and maintain console logs for errors.

The solution enables engineers to monitor applications’ new or existing components for issues, reproduce user-related problems, and receive videos and logs for bug reports. With LogRocket, managers can create custom dashboards with charts, tables, time series, and funnel metrics, and set up access permissions for team members. Users can also configure alerts to track discrepancies in time series metrics.

LogRocket offers integration with various third-party applications such as Sentry, Zendesk, Trello, GitHub, Rollbar, Intercom, and more. Developers can use the path analysis feature to visualize the user’s journey such as navigation, clicks, or any custom event, and discover scrolling activity on a specific page through scroll maps.

LogRocket Overview

Pricing

Starting from
US$99,00/month

Pricing options

Free Trial
Free
Subscription
Value for money

LogRocket offers a 14-day free trial for new users, after which the software is available across 3 pricing tiers. Pricing and functionality are outlined below - scales with number of sessions.

Developer: Free (includes 1,000 sessions)
Team: Starting at $99/month (starts at 10,000 sessions)
Professional: Please contact LogRocket for pricing details.


LogRocket Features

Devices
Business size
S M L
Markets
United States, Canada
Supported Languages
English

Media

LogRocket performance tracking
LogRocket regression monitoring
LogRocket dashboard metrics
LogRocket errors
LogRocket video LogRocket screenshot: LogRocket performance tracking LogRocket screenshot: LogRocket regression monitoring LogRocket screenshot: LogRocket dashboard metrics LogRocket screenshot: LogRocket errors

LogRocket Reviews

LogRocket Reviews

Overall rating
4,9
/
5
Excellent
18

Very good
1

Average
0

Poor
0

Terrible
0

Value for Money
4,4
Features
4,5
Ease of Use
4,7
Customer Support
4,8
100% recommended this app
Varun B.

Good Product, Lightweight

Overall a very lightweight product. Really helped us in capturing sessions


Emily T.

Helpful in understanding user needs and debugging the product

Its been really helpful for our team overall in understanding what is going on with the way users interact with our product. I highly recommend using it for product teams.


Verified Reviewer

A bang for your buck at a tenth of the price of its competitor

First of all, I was looking for a simple solution to just monitor


Kailu G.

A very powerful product


Ensar M.

Amazing tool

Whole team was amazed first time we tried it out and we purchased it immediately. It super good to see in realtime how users are using our platform and to address bugs.


Varun B.
Industry: Logistics & Supply Chain
Company size: 11-50 Employees

Good Product, Lightweight

Used Daily for 1-5 months
Reviewed on 2020/01/04
Review Source: Capterra

Overall a very lightweight product. Really helped us in capturing sessions

Pros

It captures the user sessions really well. Extremely lightweight so no impact on your application performance. Helps us resolve production issues with valid data

Cons

They really need to work on mobile SDK and get the product ready to capture android and ios sessions

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Emily T.
Industry: E-Learning
Company size: 2-10 Employees

Helpful in understanding user needs and debugging the product

Used Weekly for 1+ year
Reviewed on 2020/08/27
Review Source: Capterra

Its been really helpful for our team overall in understanding what is going on with the way users interact with our product. I highly recommend using it for product teams.

Pros

It is really easy to take a look through recent sessions each day and understand where users are getting stuck and which issues we might need to solve urgently. My eng team also likes using it to debug when needed.

Cons

I'd love some more insights served up in a sort of report that isn't manual or doesn't require me to go do the digging myself.

Rating breakdown

Ease of Use

Likelihood to recommend: 9.0/10

Verified Reviewer
Industry: Financial Services
Company size: 2-10 Employees

A bang for your buck at a tenth of the price of its competitor

Used Weekly for 1-5 months
Reviewed on 2019/10/22
Review Source: Capterra

First of all, I was looking for a simple solution to just monitor

Pros

Setting up was really easy and straight forward. Also, the documentation for setting it up with different frameworks was very useful.
Also it provides integration with services like Sentry which is really useful in our industry we you don't really get to have a test and a production environment

Cons

There wasn't much to not like about this.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 9.0/10

Kailu G.
Industry: Cosmetics
Company size: 11-50 Employees

A very powerful product

Used Weekly for 6-12 months
Reviewed on 2020/08/21
Review Source: Capterra

Pros

Log rocket was very simple to use. Our engineering team uses it on a weekly basis for bug catching and troubleshooting for our product. Also, other non-dev team members use Logrocket to troubleshoot as well. The interface was very intuitive.

Cons

I am very happy overall with Logrocket.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Ensar M.
Industry: Information Technology & Services
Company size: 2-10 Employees

Amazing tool

Used Weekly for 1+ year
Reviewed on 2020/08/28
Review Source: Capterra

Whole team was amazed first time we tried it out and we purchased it immediately. It super good to see in realtime how users are using our platform and to address bugs.

Pros

Super easy to configure, easy to navigate and to view user recordings.

Cons

I don't have anything specific. I know that there are some features like advanced statistics and insights but haven't tried it since we don't have a need for it currently. It would be good to try out for free.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,2/10
Based on 19 user ratings
Compare user recommendation rating with alternatives
Compare with alternatives

LogRocket Pricing

LogRocket Pricing

Starting from
US$99,00/month
Free Trial
Free
Subscription
Value for money

LogRocket offers a 14-day free trial for new users, after which the software is available across 3 pricing tiers. Pricing and functionality are outlined below - scales with number of sessions.

Developer: Free (includes 1,000 sessions)
Team: Starting at $99/month (starts at 10,000 sessions)
Professional: Please contact LogRocket for pricing details.

LogRocket offers a 14-day free trial for new users, after which the software is available across 3 pricing tiers. Pricing and functionality are outlined below - scales with number of sessions.

Developer: Free (includes 1,000 sessions)
Team: Starting at $99/month (starts at 10,000 sessions)
Professional: Please contact LogRocket for pricing details.

Value for Money
4,4/5
Based on 19 user ratings
Compare value for money rating with alternatives
Compare with alternatives

LogRocket Features

LogRocket Features

API
Activity Dashboard
Ad hoc Reporting
Business Analysis
Business Intelligence
Charting
Collaboration Tools
Customizable Reporting
Dashboard Creation
Data Filtering
Data Import/Export
Data Visualization
Monitoring
Multiple Data Sources
Predictive Analytics
Real Time Analytics
Real Time Data
Reporting & Statistics
Third Party Integration
Visual Analytics
Features
4,5/5
Based on 19 user ratings
Compare features rating with alternatives
Compare with alternatives

Categories

Additional information for LogRocket

Additional information for LogRocket

Key features of LogRocket

  • Audit Trail
  • Campaign Management
  • Conversion Tracking
  • Dashboard
  • Diagnostic Tools
  • Keyword Tracking
  • Referral Source Tracking
  • Resource Management

LogRocket FAQs

LogRocket FAQs

Below are some frequently asked questions for LogRocket.

Q. What type of pricing plans does LogRocket offer?

LogRocket offers the following pricing plans:

Starting from: US$99,00/month

Pricing model: Free, Subscription

Free Trial: Available

LogRocket offers a 14-day free trial for new users, after which the software is available across 3 pricing tiers. Pricing and functionality are outlined below - scales with number of sessions. Developer: Free (includes 1,000 sessions) Team: Starting at $99/month (starts at 10,000 sessions) Professional: Please contact LogRocket for pricing details.

Q. What are the main features of LogRocket?

LogRocket offers the following features:

  • Audit Trail
  • Campaign Management
  • Conversion Tracking
  • Dashboard
  • Diagnostic Tools
  • Keyword Tracking
  • Referral Source Tracking
  • Resource Management

Q. Who are the typical users of LogRocket?

LogRocket has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Q. What languages does LogRocket support?

LogRocket supports the following languages:

English

Q. What type of pricing plans does LogRocket offer?

LogRocket has the following pricing plans:

Free, Subscription

Q. Does LogRocket support mobile devices?

We do not have any information about what devices LogRocket supports

Q. What other apps does LogRocket integrate with?

LogRocket integrates with the following applications:

AppDynamics, GitHub, Google Analytics, Medallia, Mixpanel, New Relic, Optimizely, ServiceNow, Trello, Zendesk

Q. What level of support does LogRocket offer?

LogRocket offers the following support options:

Phone Support, Online Support, FAQs, Knowledge Base, Video Tutorials