LogRocket

Bug tracking and session recording tool for JavaScript apps

About LogRocket

LogRocket is a cloud-based and on-premise logging and session replay platform for JavaScript applications, which helps businesses track UX problems and analyze as well as remediate the root causes of bugs. IT professionals can replay sessions, view network activity, and inspect actions and maintain console logs for errors.

The solution enables engineers to monitor applications’ new or existing components for issues, reproduce user-related problems, and receive videos and logs for bug reports. With LogRocket, managers can create custom dashboards with charts, tables, time series, and funnel metrics, and set up access permissions for team members. Users can also configure alerts to track discrepancies in time series metrics.

LogRocket offers integration with various third-party applications such as Sentry, Zendesk, Trello, GitHub, Rollbar, Intercom, and more. Developers can use the path analysis feature to visualize the user’s journey such as navigation, clicks, or any custom event, and discover scrolling activity on a specific page through scroll maps.

Pricing starting from:

US$99,00/month

  • Free Trial
  • Free Version
  • Subscription

Devices

Business size

S M L

Pricing starting from:

US$99,00/month

  • Free Trial
  • Free Version
  • Subscription

Images

LogRocket performance tracking
LogRocket regression monitoring
LogRocket dashboard metrics
LogRocket errors
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LogRocket video
LogRocket screenshot: LogRocket performance tracking LogRocket screenshot: LogRocket regression monitoring LogRocket screenshot: LogRocket dashboard metrics LogRocket screenshot: LogRocket errors

Features

Total features of LogRocket: 48

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Audit Trail
  • Behavior Tracking
  • Behavioral Analytics
  • Bug Tracking
  • Bug/Issue Capture
  • Campaign Management
  • Collaboration Tools
  • Conversion Tracking
  • Dashboard
  • Dashboard Creation
  • Data Visualization
  • Diagnostic Tools
  • Element Analytics
  • Event Logs
  • Event Tracking
  • For Websites
  • Goal Setting / Tracking
  • Heatmaps
  • Issue Tracking
  • Keyword Tracking
  • Multiple Site Management
  • Pageview Tracking
  • Performance Metrics
  • Records Management
  • Referral Tracking
  • Reporting/Analytics
  • Resource Management
  • Role-Based Permissions
  • Root Cause Analysis
  • Screen Activity Recording
  • Search/Filter
  • Single Sign On
  • Site Search Tracking
  • Status Tracking
  • Third Party Integrations
  • Ticket Management
  • Time on Site Tracking
  • Unmoderated Testing
  • Usability Testing
  • User Interaction Tracking
  • User Journeys
  • User Research Analysis
  • Website Analytics

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Reviews

Overall rating

5 /5
(21)
Value for Money
4,3/5
Features
4,5/5
Ease of Use
4,7/5
Customer Support
4,9/5

Already have LogRocket?

Software buyers need your help! Product reviews help the rest of us make great decisions.

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Showing 5 reviews of 21
Garwin P.
Overall rating
  • Industry: Computer Software
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Good simple tool For recording user activity

Reviewed on 2021/03/24

I love using this tool but may have to find a different tool because of price

I love using this tool but may have to find a different tool because of price

Pros

Does an excellent job in recording not only screen activity but network and location information.

Cons

the price between free and the next teir send to high. Also does not have a mobile version.

Emily T.
Overall rating
  • Industry: E-Learning
  • Company size: 2-10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Helpful in understanding user needs and debugging the product

Reviewed on 2020/08/27

Its been really helpful for our team overall in understanding what is going on with the way users...

Its been really helpful for our team overall in understanding what is going on with the way users interact with our product. I highly recommend using it for product teams.

Pros

It is really easy to take a look through recent sessions each day and understand where users are getting stuck and which issues we might need to solve urgently. My eng team also likes using it to debug when needed.

Cons

I'd love some more insights served up in a sort of report that isn't manual or doesn't require me to go do the digging myself.

Verified Reviewer
Overall rating
  • Industry: Financial Services
  • Company size: 2-10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

A bang for your buck at a tenth of the price of its competitor

Reviewed on 2019/10/22

First of all, I was looking for a simple solution to just monitor

First of all, I was looking for a simple solution to just monitor

Pros

Setting up was really easy and straight forward. Also, the documentation for setting it up with different frameworks was very useful.
Also it provides integration with services like Sentry which is really useful in our industry we you don't really get to have a test and a production environment

Cons

There wasn't much to not like about this.

Nikola S.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Essential software for customer support and UX

Reviewed on 2021/03/31

The perfect software to use for your developers, designers and support teams to improve your...

The perfect software to use for your developers, designers and support teams to improve your website and app. No complaints!

Pros

Logrocket allows you to view how people that visited your site interacted with all of your pages and the app you built. It's essential software if you want to improve the UX/UI of your website or tool. We use it with our designer, when we want to redesign landing pages, and also with our support team when a customer complaints about a bug and we can view his session and confirm where the bug is and solve it for him.

Cons

There's nothing I don't like about Logrocket. The only thing I would say is that it takes up a lot of energy for the computer to run, so if you have other programs running in the background, it could slow down your computer, or get a little buggy. But the value Logrocket provides far outweighs this con.

Kailu G.
Overall rating
  • Industry: Cosmetics
  • Company size: 11-50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A very powerful product

Reviewed on 2020/08/21

Pros

Log rocket was very simple to use. Our engineering team uses it on a weekly basis for bug catching and troubleshooting for our product. Also, other non-dev team members use Logrocket to troubleshoot as well. The interface was very intuitive.

Cons

I am very happy overall with Logrocket.

Showing 5 reviews of 21 Read all reviews

LogRocket FAQs

Below are some frequently asked questions for LogRocket.

LogRocket offers the following pricing plans:

  • Starting from: US$99,00/month
  • Pricing model: Free, Subscription
  • Free Trial: Available

LogRocket offers a 14-day free trial for new users, after which the software is available across 3 pricing tiers. Pricing and functionality are outlined below - scales with number of sessions. Developer: Free (includes 1,000 sessions) Team: Starting at $99/month (starts at 10,000 sessions) Professional: Please contact LogRocket for pricing details.

We do not have any information about LogRocket features

LogRocket has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

We do not have any information about what languages LogRocket supports

LogRocket supports the following devices:

LogRocket integrates with the following applications:

Airbrake, Amplitude, AppDynamics, Bugsnag, Datadog, GitHub, Google Analytics, Heap, Intercom, Medallia Experience Cloud, Mixpanel, New Relic One, Optimizely, PagerDuty, Pendo, Raygun, Rollbar, Segment, Sentry, ServiceNow, Splunk Cloud, Sumo Logic, Trello, Zendesk

LogRocket offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

Related categories

See all software categories found for LogRocket.