VoIP.ms
About VoIP.ms
VoIP.ms is a cloud-based IP telephony system, which helps businesses streamline communication and manage incoming or outgoing calls using voicemail, caller ID, DID forwarding, encryption, call hunting and various other functionalities.
Users can redirect incoming calls to required phone numbers, create callback entries, and manage high volume call queues by playing voice prompts, advertisements, or custom messages for on-hold callers. Managers can organize audio conference calls from local or toll-free DID numbers and monitor call activities in real-time via the dashboard. VoIP.ms lets businesses prepare numeric extensions for callers and set up sequences for scenarios such as recordings, SMS, and DTMF.
Administrators can use secure portals to customize phone systems, view call history, check current account balances, and select locations for outbound calling. It provides email notifications in the event of password changes, emergency calls, API configuration changes, or balance threshold modifications. VoIP.ms also enables customer service agents to add a prefix to caller IDs to determine the origin of incoming calls, block or personalize IDs for outgoing calls, and send/receive media files or text messages.
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- Industry: Religious Institutions
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Highly recommended
Reviewed on 2023/08/22
Pros
We got ourselves setup with voip.ms with only a little effort, and it has ticked along with no problems for the last three years, saving us $50 a month over POTS.
Cons
If I had to pick anything, it is that tweaking configuration to handle different mailboxes, or routing, was a bit fussy, but we ended up not using it. Very minor to the base use-case.
Response from VoIP.ms
Hello, Daniel, We appreciate your positive words. Thank you for sharing your experience.
- Industry: Government Administration
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 7.0 /10
Best value VoIP solution !
Reviewed on 2023/08/22
inexpensive VOIP solution. Many options difficults to integrate.
inexpensive VOIP solution. Many options difficults to integrate.
Pros
If you are looking for a VoIP solution with a lot of features. VOIP.ms is the best.
Cons
difficulty of integration. Too many features hard to understand.
Response from VoIP.ms
Hello, Louis Paul, We're grateful for your feedback. It's customers like you who helps us to improve.
- Industry: Telecommunications
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
it all depends on the user and the industry
Reviewed on 2023/08/23
Best customer services and price Voip bar none. Love them. Highly recommend
Best customer services and price Voip bar none. Love them. Highly recommend
Pros
Good IVR and voicemail abilities Easy to set up and manageGood pricing
Cons
Lacks some of the bells and whistles offered by competitors
Response from VoIP.ms
Hello, Jamie, Your kind words motivate us to keep providing the best service. We're grateful for your review and your business.
- Industry: Entertainment
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great service at a reasonable cost.
Reviewed on 2023/08/22
Maintaining multiple phone numbers is very easy. Low maintenance service requires very little time.
Maintaining multiple phone numbers is very easy. Low maintenance service requires very little time.
Pros
Very easy to use and integrate into your business
Cons
I have not run into anything that was a problem.
Response from VoIP.ms
Hello, Steve, We're grateful for your kind words and look forward to continue serving you in the future.
- Industry: Utilities
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
VoIP.ms is the best solution to back up your telecommunications needs!
Reviewed on 2023/08/22
Pros
VoIP.ms is simple to use with an extremely powerful portal for configuring advanced services.
Cons
VoIP.ms suffered from a DDOS attack and was rendered unusable at the time. Hopefully, recovery plans have been put in place so that we are not exposed again!
Response from VoIP.ms
We’re so happy to hear you’re enjoying the service. Thank you!
VoIP.ms FAQs
Below are some frequently asked questions for VoIP.ms.Q. What type of pricing plans does VoIP.ms offer?
VoIP.ms offers the following pricing plans:
- Starting from: US$0.85/month
- Pricing model: Subscription
- Free Trial: Not Available
VoIP.ms is offered across three pricing plans, outlined below. Pay Per Minute Plans: $0.85/month, per DID number (for US & Canada) Unlimited Plans: $4.25/month, per DID number (for US & Canada) Toll Free Plans: $0.99/month, per DID number (for US) $1.25/month, per DID number (for Canada) International outgoing call rates are available based on country. Please contact VoIP.ms for more details.
Q. Who are the typical users of VoIP.ms?
VoIP.ms has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does VoIP.ms support?
VoIP.ms supports the following languages:
French
Q. Does VoIP.ms support mobile devices?
VoIP.ms supports the following devices:
Q. What other apps does VoIP.ms integrate with?
We do not have any information about what integrations VoIP.ms has
Q. What level of support does VoIP.ms offer?
VoIP.ms offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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