WhatsApp

4.7 (15,932)
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Real-time customer communications management software

About WhatsApp

WhatsApp is a customer communications management software that helps businesses of all sizes create product catalogs and respond to customers’ messages or queries in real-time. The software provides end-to-end encryption to secure chats, voice messages, images, audio/video calls, and more.

Businesses can utilize the platform to capture and share images, audios, videos, and documents including spreadsheets, slideshows, and PDFs with customers on individual or group levels. The platform integrates with an address book in the device, allowing individuals to share current or live locations with other WhatsApp users, set customizable wallpapers, add profile pictures, choose notification sounds, and more. It also enables administrators to synchronize messages across various devices and automate back-up of chat history or ongoing conversations in the cloud.

The solution lets managers send automated messages to customers and process payments or transactions between financial accounts. WhatsApp also allows professionals to broadcast messages and receive information when the intended customer has read the message.


Images

WhatsApp Software - WhatsApp chat dashboard
WhatsApp Software - WhatsApp  group
WhatsApp Software - WhatsApp chat label
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WhatsApp video
WhatsApp Software - WhatsApp chat dashboard
WhatsApp Software - WhatsApp  group
WhatsApp Software - WhatsApp chat label

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WhatsApp

4.7 (15,932)
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Starting Price

No pricing found
US$29.00
one-time

Pricing Options

Free version
Free trial
Free version
Free trial

Features

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Integrations

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No integrations found

Ease of Use

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Value for Money

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Customer Service

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Reviews

Overall rating

4.7 /5
(15,932)
Value for Money
4.7/5
Features
4.6/5
Ease of Use
4.8/5
Customer Support
4.3/5

Already have WhatsApp?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 15,932
Derekjr
Derekjr
Overall rating
  • Industry: Graphic Design
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Connect with love ones easily using whatsapp

Reviewed on 2024/02/23

WhatsApp offers global connectivity, seamless messaging, secure communication, and easy media...

WhatsApp offers global connectivity, seamless messaging, secure communication, and easy media sharing, enhancing overall communication experience.

Pros

I love whatsapp so much coz it is widely used around the world. Offers text, voice, and video messaging.

Cons

Less customization compared to some alternatives. Requires a stable internet connection. Limits on file size for media sharing.

Overall rating
  • Industry: Chemicals
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Amezing feature of WhatsApp

Reviewed on 2024/12/03

According of me whatsapp is a very very useful software and i recommend more and more person

According of me whatsapp is a very very useful software and i recommend more and more person

Pros

There is a most attractive is one thik chat lock
We can do safe chat with the chat lock and chat lock is a amezing feature

Cons

I least about the featue of WhatsApp is very effective expert chat

Kamal Dyne
Kamal Dyne
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Remake the aspect of status

Reviewed on 2023/09/23

Pros

The way it is to communicate easily with people that is far away. I also really like audio and video recording

Cons

Some features that I think will have to be respectively correct and add are : The aspect of status when someone choose to follow a channel change and it can be really disappointed and I think Whatsapp can add call recording

juan
Overall rating
  • Industry: Furniture
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

whasaaaaappp

Reviewed on 2024/09/27

really good, I ve use it for a long time, and now I migth switch to the business option since I m...

really good, I ve use it for a long time, and now I migth switch to the business option since I m starting a business of my own

Pros

the newest update allows you check if a group somebody is adding you to, is of your interests.or not

Cons

there are not a big variety of backgrounds and themes to choose

Sohrab
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great iMessage alternative

Reviewed on 2025/01/06

Fantastic for people that don’t have iMessage or think WhatsApp is more secure.

Fantastic for people that don’t have iMessage or think WhatsApp is more secure.

Pros

Secure, easy to use, cross platform messaging.

Cons

As an apple iPhone user, I don’t get the familiar blue bubbles.

Showing 5 reviews of 15,932 Read all reviews

WhatsApp FAQs

Below are some frequently asked questions for WhatsApp.

WhatsApp offers the following pricing plans:

  • Pricing model: Free Version
  • Free Trial: Not Available

WhatsApp is available free of cost.

WhatsApp has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

WhatsApp supports the following languages:

English

WhatsApp supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

WhatsApp integrates with the following applications:

Bitrix24, Freshdesk, Hootsuite, HubSpot CRM, Instagram, Meta for Business, MightyCall, Odoo, Shopify, Twilio, Zendesk Suite

WhatsApp offers the following support options:

Email/Help Desk, FAQs/Forum, Chat

Related categories

See all software categories found for WhatsApp.