About WhatsApp
WhatsApp is a customer communications management software that helps businesses of all sizes create product catalogs and respond to customers’ messages or queries in real-time. The software provides end-to-end encryption to secure chats, voice messages, images, audio/video calls, and more.
Businesses can utilize the platform to capture and share images, audios, videos, and documents including spreadsheets, slideshows, and PDFs with customers on individual or group levels. The platform integrates with an address book in the device, allowing individuals to share current or live locations with other WhatsApp users, set customizable wallpapers, add profile pictures, choose notification sounds, and more. It also enables administrators to synchronize messages across various devices and automate back-up of chat history or ongoing conversations in the cloud.
The solution lets managers send automated messages to customers and process payments or transactions between financial accounts. WhatsApp also allows professionals to broadcast messages and receive information when the intended customer has read the message.
Images
Not sure about WhatsApp?
Compare with a popular alternative
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
Alternatives
Business Hangouts
Microsoft Project
WatchDox Virtual Data Room
Zoom Events and Webinars
Reviews
Already have WhatsApp?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Graphic Design
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Connect with love ones easily using whatsapp
Reviewed on 2024/02/23
WhatsApp offers global connectivity, seamless messaging, secure communication, and easy media...
WhatsApp offers global connectivity, seamless messaging, secure communication, and easy media sharing, enhancing overall communication experience.
Pros
I love whatsapp so much coz it is widely used around the world. Offers text, voice, and video messaging.
Cons
Less customization compared to some alternatives. Requires a stable internet connection. Limits on file size for media sharing.
- Industry: Chemicals
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Amezing feature of WhatsApp
Reviewed on 2024/12/03
According of me whatsapp is a very very useful software and i recommend more and more person
According of me whatsapp is a very very useful software and i recommend more and more person
Pros
There is a most attractive is one thik chat lock
We can do safe chat with the chat lock and chat lock is a amezing feature
Cons
I least about the featue of WhatsApp is very effective expert chat
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Remake the aspect of status
Reviewed on 2023/09/23
Pros
The way it is to communicate easily with people that is far away. I also really like audio and video recording
Cons
Some features that I think will have to be respectively correct and add are : The aspect of status when someone choose to follow a channel change and it can be really disappointed and I think Whatsapp can add call recording
- Industry: Furniture
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
whasaaaaappp
Reviewed on 2024/09/27
really good, I ve use it for a long time, and now I migth switch to the business option since I m...
really good, I ve use it for a long time, and now I migth switch to the business option since I m starting a business of my own
Pros
the newest update allows you check if a group somebody is adding you to, is of your interests.or not
Cons
there are not a big variety of backgrounds and themes to choose
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great iMessage alternative
Reviewed on 2025/01/06
Fantastic for people that don’t have iMessage or think WhatsApp is more secure.
Fantastic for people that don’t have iMessage or think WhatsApp is more secure.
Pros
Secure, easy to use, cross platform messaging.
Cons
As an apple iPhone user, I don’t get the familiar blue bubbles.
WhatsApp FAQs
Below are some frequently asked questions for WhatsApp.Q. What type of pricing plans does WhatsApp offer?
WhatsApp offers the following pricing plans:
- Pricing model: Free Version
- Free Trial: Not Available
WhatsApp is available free of cost.
Q. Who are the typical users of WhatsApp?
WhatsApp has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does WhatsApp support?
WhatsApp supports the following languages:
English
Q. Does WhatsApp support mobile devices?
WhatsApp supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does WhatsApp integrate with?
WhatsApp integrates with the following applications:
Bitrix24, Freshdesk, Hootsuite, HubSpot CRM, Instagram, Meta for Business, MightyCall, Odoo, Shopify, Twilio, Zendesk Suite
Q. What level of support does WhatsApp offer?
WhatsApp offers the following support options:
Email/Help Desk, FAQs/Forum, Chat
Related categories
See all software categories found for WhatsApp.