About WhatsApp
WhatsApp is a customer communications management software that helps businesses of all sizes create product catalogs and respond to customers’ messages or queries in real-time. The software provides end-to-end encryption to secure chats, voice messages, images, audio/video calls, and more.
Businesses can utilize the platform to capture and share images, audios, videos, and documents including spreadsheets, slideshows, and PDFs with customers on individual or group levels. The platform integrates with an address book in the device, allowing individuals to share current or live locations with other WhatsApp users, set customizable wallpapers, add profile pictures, choose notification sounds, and more. It also enables administrators to synchronize messages across various devices and automate back-up of chat history or ongoing conversations in the cloud.
The solution lets managers send automated messages to customers and process payments or transactions between financial accounts. WhatsApp also allows professionals to broadcast messages and receive information when the intended customer has read the message.
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to WhatsApp
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
United States
Supported Languages
English
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to WhatsApp
Images
Features
Total features of WhatsApp: 25
Alternatives
Google Chat
Skype
Hike
Reviews
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- Industry: Consumer Goods
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A great software to effective commuincation and business.
Reviewed on 2021/03/10
I have bridged the gap between me and my customers ; saved myself lengthy emails, unsent replies....
I have bridged the gap between me and my customers ; saved myself lengthy emails, unsent replies. Whatsapp has opened me to a wide range of customers just by updating my status with my product. Whatsapp has become a great business tool and elevated my finances. I love whatsapp.
Pros
I absolutely love whatsapp in totality. It makes communication very easy and less expensive. It is fast and widely accepted, thus, you can quickly pass on messages to your groups and contacts.
I absolutely gush over the specs, especially the private replies, end-to-end ecryption, broadcast groups, status filters and the settings give you an upper hand over the software to one's satisfaction.
The business account gives you the chance to operate as a client service representative anytime to your clients. I absolutely love and would highly recommend whatsapp to all.
Cons
Sometimes, whatsapp calls aren't as clear as normal phone calls. There also isn't any feature that allows audio and video meetings or to read deleted messages.
- Industry: Accounting
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
WhatsApp it good software to use on live chatting, sharing different things.
Reviewed on 2023/01/19
Yes there is someone i was trying to find on normal massages and call but I couldn't find him but...
Yes there is someone i was trying to find on normal massages and call but I couldn't find him but when I WhatsApp I easily got him so it help me to found him
Pros
It very easy to use it and it inexpensive you can use it with low data, you can easy restored you past messages after back up
Cons
It very very easy to use it. You can increase space on send audio and video from 15Gb to the 50Gb
- Industry: Marketing & Advertising
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Not the Best App, yet the most Popular
Reviewed on 2022/05/17
WhatsApp is an app used because of it great community of users once Blackberry Messenger barely...
WhatsApp is an app used because of it great community of users once Blackberry Messenger barely died. But there are several better alternatives on the market to communicate, either on a professional environment or social one.
Pros
The broader app to communicate worldwide
Easy to use
Easy to install
Cons
Bad file management system
It does not have a stand-alone system who allows the user to manage the account from different devices simultaneously.
There are many useful features found on different apps that can't be found on WhatsApp such as broadcasting, creating polls, files auto delete capabilities, among many others.
Reasons for Choosing WhatsApp
The popularity of WhatsApp increases the chance to find the people you need to talk to without asking them to download and learn any other communication software.Reasons for Switching to WhatsApp
As said previously, the big amount of users does ease the chance to communicate without requiring our receipts to download or learn to use any other software. Then it does offer a kind of comfort for most of the people despite their downsides.
- Industry: Civil Engineering
- Company size: 501-1 000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
the best of the chat
Reviewed on 2022/12/12
Pros
WhatsApp is the best in its category and it has this new feature that allows you to add emoticons below a text in a group
Cons
the fact that it is not possible to have more than 1000 people in a group is a problem also the number of participants in the video conference is too small
- Industry: Alternative Medicine
- Company size: 2-10 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
WhatsApp is Fantastic
Reviewed on 2023/03/06
I have used this platform for 8 years now and am so happy with it. I tell others about it as often...
I have used this platform for 8 years now and am so happy with it. I tell others about it as often as I can.
Pros
Whether you want to use WhatsApp for work or while you are traveling abroad, it is a wonderful platform. It is very easy to use after downloading the app. You just have to make sure the people you are contacting have also downloaded the app as well. It's easy to text or do video depending on your wi-fi connection. It is helpful to communicate with employees, family members, or anyone you want.
Cons
There are times when the wifi signal is too weak, What's app video won't work. It's not WhatsApp's fault as they can't help how strong the signal is going to be. No complaints at all about this.
WhatsApp FAQs
Below are some frequently asked questions for WhatsApp.Q. What type of pricing plans does WhatsApp offer?
WhatsApp offers the following pricing plans:
- Pricing model: Free Version
- Free Trial: Not Available
WhatsApp is available free of cost.
Q. Who are the typical users of WhatsApp?
WhatsApp has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000
Q. What languages does WhatsApp support?
WhatsApp supports the following languages:
English
Q. Does WhatsApp support mobile devices?
WhatsApp supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does WhatsApp integrate with?
WhatsApp integrates with the following applications:
Bitrix24, Freshdesk, Hootsuite, HubSpot CRM, Instagram, Meta for Business, MightyCall, Odoo, Shopify, Twilio, Zendesk Suite
Q. What level of support does WhatsApp offer?
WhatsApp offers the following support options:
Email/Help Desk, FAQs/Forum, Chat
Related categories
See all software categories found for WhatsApp.
