HealthStream Learning Center

4.3 (40)
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Compliance training platform for healthcare organizations

About HealthStream Learning Center

The HealthStream Learning Center is a web-based learning management platform designed to help healthcare organizations create, organize, and manage training for their healthcare workforce
The platform enables educators to create lessons using customizable templates and add gamification features and microlearning aspects to enhance engagement among learners. Trainers can edit HTML or image assets of courses and distribute content in multiple file formats such as video or PDF. Administrators can schedule, assign, and track online training as well as classroom. Organizations can also maintain accreditation, reduce training expenses and mitigate risks through our compliance
Over half of the hospitals in the U.S. use the HealthStream Learning Center (HLC) as their employee development and training platform. It’s the leading Learning Management System (LMS) built specifically for healthcare organizations. Over 4 million users from across the care spectrum use the HLC to learn, develop professionally, address the challenges of healthcare reform, and improve patient and resident care.


Key benefits of HealthStream Learning Center

Reduce Training Expense

• Reduce the need for live classroom training and materials—staff can access the HLC 24/7 online
anytime, anywhere; and spend less time away from their jobs
• Deliver consistent online education that is thoroughly tested and regularly updated
• Make classroom management simple with barcode scanning and visual scheduling

Support Improved Outcomes and Care

• Provide training when rolling out a new electronic medical record (EMR) system
• Use the HLC as an integral part of attaining MagnetTM status
• Provide evidence-based learning aimed at improving clinical outcomes


Images

HealthStream Learning Center Software - HealthStream Learning Center course creation
HealthStream Learning Center Software - HealthStream Learning Center theme builder
HealthStream Learning Center Software - HealthStream Learning Center course templates
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HealthStream Learning Center video
HealthStream Learning Center Software - HealthStream Learning Center course creation
HealthStream Learning Center Software - HealthStream Learning Center theme builder
HealthStream Learning Center Software - HealthStream Learning Center course templates

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Reviews

Overall rating

4.3 /5
(40)
Value for Money
3.9/5
Features
3.9/5
Ease of Use
4.3/5
Customer Support
4.1/5

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Showing 5 reviews of 40
Nisia
Nisia
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Data Abstractor

Reviewed on 2019/11/12

My overall experience with Healthstream has been a positive one and I would recommend to anyone who...

My overall experience with Healthstream has been a positive one and I would recommend to anyone who would inquire. With this program, we are able to stay current with policy updates and competencies.

Pros

Healthstream has been extremely user-friendly and self explanatory. When HR uploads new modules due for completion, an email goes out notifying the staff, allowing everyone the opportunity to stay current.

Cons

The functionality of Healthstream software is impeccable. Any glitches that we have encountered have typically been due to downtimes and/or upgrades at our facility.

Jeannine
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The HealthStream Learning Center is Fundamental to our Organization

Reviewed on 2022/09/09

All online education for staff, particularly clinical staff continuing education by specialties,...

All online education for staff, particularly clinical staff continuing education by specialties, online CPR, regulatory training, classroom management, and more is handled via our HLC LMS. It is an easy way to deliver, track and report on learning activities in a central system. The system is always evolving to help us grow in online learning needs. Our staff love the system, especially the clinical staff who use it almost daily.

Pros

That is is always improving, and is a central system that can be utilized in a variety of settings. I also love being able to utilize the content libraries and also the partnerships with many organizations to provide or purchase additional content with ease.

Cons

HealthStream is always improving the product. The current test builder is a bit antiquated on the admin side but should soon be enhanced. The company is always communicating with users and through a variety of channels including a robust user community where idea sharing and suggestions occur, review our feedback and make changes very quickly. As an administrator, I am kept well informed on the many changes which can be challenging for time but in a good way!

Alternatives Considered

Cornerstone LMS, Litmos and Relias

Reasons for Switching to HealthStream Learning Center

The HealthStream Learning Center provides an unparalleled product of the primary learning management system that is the gold standard in the healthcare industry, and the content specific to the healthcare industry. The HealthStream staff are all very professional and always provide great customer service. This is so helpful. Any inquiries or issues are handled quickly, and staff are available to talk in person as needed.
Verified Reviewer
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

HealthStream Learning Center

Reviewed on 2020/02/25

Pros

Geared for healthcare systems, the software offers many features and products that are industry specific, all in one place.

Cons

The software does not offer modern features that are available by default with many other learning management systems.

Carolyn
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

HealthStream for Hospice

Reviewed on 2020/06/25

As with any system there is a learning curve but HealthStream is overall an intuitive, robust LMS...

As with any system there is a learning curve but HealthStream is overall an intuitive, robust LMS with features for small and very large groups. They are very good with customer service and offer support groups which enhances system utilization. I view them as the Cadillac of LMS for healthcare organizations.

Pros

HealthStream has a robust course library and It is easy to assign courses and run/automate reports to track completions/compliance. I like that I can delay the start of an assignment and the LMS will auto-generate notifications which I can customize . It is easy to create groups and generate reports for anything from course completions to analytics. I can create courses with various learning activities and upload large content files. There are some tricks and tips to learn but support is there when you need it including helpful community support groups (live pre-pandemic, now virtual). There is also a "Help" button for administrators and learners with supportive content including video tutorials.

Cons

I have used the system for over five years and in the "early days" HealthStream support was easier to contact with a faster turn-around (I was spoiled compared with other LMS systems). With time they are less accessible and the turn around is slower but if your need is urgent they will work to respond fast.

Alternatives Considered

Relias

Reasons for Switching to HealthStream Learning Center

We use both. We considered discontinuing Relias but did not due to Relias having important, desirable content for hospice and more CEs for hospice, healthcare professionals.
Janet
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

HStream from Administrator and Student Role

Reviewed on 2020/02/26

Adm - Excellent! Just had a TJC survey and the Reviewer was impressed by how we had so much of...

Adm - Excellent! Just had a TJC survey and the Reviewer was impressed by how we had so much of needed evidence in HealthStream- all in one place and not lost or misplaced as students transfer or managers change. Student - excellent! Especially appreciate having procedural guidelines available in Catalog and to receive CE credit on completion. The CE Path library is wonderful especially with nursing certification preparation.

Pros

Adm. Can start with a basic package then add to this as needed to meet additional needs. Student - gives me control over timing of training.

Cons

Adm - Billing is difficult. As you add additional products, separate Billing with differing timelines can get confusing; multiple invoices for various products. Student - can be slow to deliver or move to the next page

Showing 5 reviews of 40 Read all reviews

HealthStream Learning Center FAQs

Below are some frequently asked questions for HealthStream Learning Center.

HealthStream Learning Center offers the following pricing plans:

  • Free Trial: Not Available

Please contact HealthStream for pricing details.

HealthStream Learning Center has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

HealthStream Learning Center supports the following languages:

Chinese, Dutch, English, French, German, Italian, Japanese, Korean, Norwegian, Portuguese, Spanish, Swedish

HealthStream Learning Center supports the following devices:

We do not have any information about what integrations HealthStream Learning Center has

HealthStream Learning Center offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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