HealthStream Learning Center

Compliance training platform for healthcare organizations

About HealthStream Learning Center

HealthStream Learning Center is a web-based learning management platform designed to help healthcare organizations create, organize, and manage regulatory compliance training for the workforce. Features include course library, data import, reporting, class roster, and data encryption.

The platform enables educators to create lessons using customizable templates and add gamification features to enhance engagement among learners. Trainers can edit HTML or image assets of courses and distribute content in multiple file formats such as video or PDF. It lets administrators schedule, assign, and track classroom as well as online training. Organizations can also maintain accreditation and mitigate risks using post-acute care resources about patient safety, communication, HIV precautions, and various other medication safety measures.

HealthStream Learning Center’s classroom management tools allow supervisors to record attendance by scanning employee badges and set up different badge configurations for facilities. Mentors can use the virtual classroom feature to conduct training for remote students or record sessions to be viewed later. Supervisors can monitor licenses and continuing education credits and import the data to generate reports.

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Images

HealthStream Learning Center course creation
HealthStream Learning Center theme builder
HealthStream Learning Center course templates
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HealthStream Learning Center screenshot: HealthStream Learning Center course creation HealthStream Learning Center screenshot: HealthStream Learning Center theme builder HealthStream Learning Center screenshot: HealthStream Learning Center course templates

Features

Total features of HealthStream Learning Center: 28

  • Assignment Management
  • Asynchronous Learning
  • Attendance Tracking
  • Blended Learning
  • Certification Management
  • Class Scheduling
  • Compensation Management
  • Competency Management
  • Compliance Management
  • Content Library
  • Content Management
  • Course Authoring
  • Customizable Templates
  • Data Import
  • Gamification
  • HIPAA Compliance
  • Individual Development Plans
  • Learning Management
  • OSHA Management
  • Performance Management
  • Progress Reports
  • Progress Tracking
  • Remote Access
  • SCORM Compliance
  • Succession Planning
  • Synchronous Learning
  • Training Management
  • Training Record Management

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Edsby

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Reviews

Overall rating

4,3 /5
(32)
Value for Money
3,8/5
Features
3,9/5
Ease of Use
4,3/5
Customer Support
4/5

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Showing 5 reviews of 32
Carolyn B.
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

HealthStream for Hospice

Reviewed on 2020/06/25

As with any system there is a learning curve but HealthStream is overall an intuitive, robust LMS...

As with any system there is a learning curve but HealthStream is overall an intuitive, robust LMS with features for small and very large groups. They are very good with customer service and offer support groups which enhances system utilization. I view them as the Cadillac of LMS for healthcare organizations.

Pros

HealthStream has a robust course library and It is easy to assign courses and run/automate reports to track completions/compliance. I like that I can delay the start of an assignment and the LMS will auto-generate notifications which I can customize . It is easy to create groups and generate reports for anything from course completions to analytics. I can create courses with various learning activities and upload large content files. There are some tricks and tips to learn but support is there when you need it including helpful community support groups (live pre-pandemic, now virtual). There is also a "Help" button for administrators and learners with supportive content including video tutorials.

Cons

I have used the system for over five years and in the "early days" HealthStream support was easier to contact with a faster turn-around (I was spoiled compared with other LMS systems). With time they are less accessible and the turn around is slower but if your need is urgent they will work to respond fast.

Janet R.
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 10 000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

HStream from Administrator and Student Role

Reviewed on 2020/02/26

Adm - Excellent! Just had a TJC survey and the Reviewer was impressed by how we had so much of...

Adm - Excellent! Just had a TJC survey and the Reviewer was impressed by how we had so much of needed evidence in HealthStream- all in one place and not lost or misplaced as students transfer or managers change. Student - excellent! Especially appreciate having procedural guidelines available in Catalog and to receive CE credit on completion. The CE Path library is wonderful especially with nursing certification preparation.

Pros

Adm. Can start with a basic package then add to this as needed to meet additional needs. Student - gives me control over timing of training.

Cons

Adm - Billing is difficult. As you add additional products, separate Billing with differing timelines can get confusing; multiple invoices for various products. Student - can be slow to deliver or move to the next page

Verified Reviewer
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 10 000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

HealthStream Learning Center

Reviewed on 2020/02/25

Pros

Geared for healthcare systems, the software offers many features and products that are industry specific, all in one place.

Cons

The software does not offer modern features that are available by default with many other learning management systems.

Anthony R.
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 10 000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Mid-Level Administrator

Reviewed on 2020/06/25

Using this system gets easier with time. I have relatively few problems with it nowadays, partly...

Using this system gets easier with time. I have relatively few problems with it nowadays, partly because I have been using it for 5+ years. Our newer administrators have more frustrations, i.e. "Why does it work this way?" vs just accepting it for how it is.

If you stick with it and achieve a level of mastery, it will get the job done and will do what you expect an LMS to do.

Pros

They have identified the features that are used the most and have streamlined them heavily. The customer support is top notch if you need help. They really engage with customers and listen to feedback. You will always feel like you have a voice or can connect with the vendor to get a problem resolved. There's always some new feature they're working on to stay cutting edge.

Cons

Course building features have seemed a bit dated for a while now.

Custom reporting is a bit clunky and doesn't always provide the data you are looking for without a lot of extra legwork.

The learning curve can seem daunting when getting started, with a lot of system vocabulary and terminology to get used to.

As a large, multi-leveled organization, we run into limitations that the system was not designed for. This means we end up having to work with the vendor to custom build solutions to band aid the problem. Conversely, if you were a small or mid-size organization I don't think you would have these same problems.

Amanda B.
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 1 001-5 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

HealthStream Learning Center

Reviewed on 2020/06/25

Overall, HealthStream has been a really great tool for Bayhealth. We've used the product for over...

Overall, HealthStream has been a really great tool for Bayhealth. We've used the product for over 10 years and have increased our utilization exponentially since year one. They are usually right on top of any healthcare related trends in education and providing content/features necessary to meat the unique demands or needs of healthcare and education.

Pros

I love that it's centered around the healthcare, as it ensures we have the most applicable content available. Most of the features are developed with healthcare in mind as well which makes it a front runner in the industry. They are very customer geared so will listen to their customers for feedback and/or will do whatever they can to meet a need. The addition of features such as the Competency Center and Checklist have really transformed our orientation and annual education processes, and our end users absolutely love them.

Cons

Customer Service used to be exceptional but has struggled quite a bit in recent years. Reporting can be clunky at times, but is improving. I also struggle with the level of control I do not have as an Administrator over my own data; it affects the operational aspects of my job and use of the system. I also would like to see more collaboration on feature development with end users; sometimes the full functionality is not thought through (this has gotten better).

Showing 5 reviews of 32 Read all reviews

HealthStream Learning Center FAQs

Below are some frequently asked questions for HealthStream Learning Center.

HealthStream Learning Center offers the following pricing plans:

  • Free Trial: Not Available

Please contact HealthStream for pricing details.

HealthStream Learning Center offers the following features:

  • Asynchronous Learning
  • Blended Learning
  • Certification Management
  • Compensation Management
  • Competency Management
  • Gamification
  • Individual Development Plans
  • Onboarding
  • Performance Management
  • SCORM Compliance
  • Succession Planning
  • Synchronous Learning
  • Training Management

HealthStream Learning Center has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

HealthStream Learning Center supports the following languages:

English

We do not have any information about what devices HealthStream Learning Center supports

HealthStream Learning Center integrates with the following applications:

Lectora

HealthStream Learning Center offers the following support options:

Phone Support, Online Support, Forum, Knowledge Base, Video Tutorials

Related categories

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