Heartland Payments+
About Heartland Payments+
Heartland Payment Processing is a cloud-based software that helps businesses in hospitality, medical, government, and other sectors accept payments via credit or debit and EMV chip cards. The solution lets managers collect payments at the counter, kiosks, or from the customer's home.
The mobile pay module includes a fast checkout feature that allows administrators to encrypt card data, process online transactions, generate invoices, and view charged payment processing fees. Professionals can also utilize Heartland Payment Processing to collect payments via digital wallets including Apple Pay, Samsung Pay, and Google Pay on any device, such as mobile phone, laptop, POS system, tablet, and more.
Heartland Payment Processing lets businesses accept, activate, and redeem gift card payments as well as bills incurred from any virtual terminal. Teams can also utilize the platform to pay via interactive voice recognition (IVR) system and accept deposits directly from customers’ bank accounts via automated clearing house (ACH).
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Reviews
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- Industry: Construction
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
A professional payment processing product. Heartland Payments+ is very qualified.
Reviewed on 2024/07/05
Heartland Payments+ has been our go-to payment processing tool that has made our purchasing...
Heartland Payments+ has been our go-to payment processing tool that has made our purchasing activities very efficient. It has helped us get to receive and process payments of various types on one consolidated and secure platform. The experience with Heartland Payments+ is very wonderful.
Pros
The most impeccable thing about Heartland Payments+ has been just how easy it makes to process payments. It support almost all available payment types which is why we have made it our sole payment processing tool. It is very flexible and allows us to customize and scale it to fit our continually growing needs. Heartland Payments+ financial reports keeps us on the light and makes it easy to track all our processed payments.
Cons
It has never become a struggle to use any of the Heartland Payments+ features and neither has there been nothing to like least.
Response from Heartland
Hi Hillary, thank you for taking the time to leave us this positive review! We’re so glad to hear our payment processing solutions have been efficient, flexible and secure for your business. We look forward to our continued partnership!
- Industry: Automotive
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Generally a good product
Reviewed on 2024/09/17
Heartland Payments+ offers a user-friendly interface and strong security features, making transactio...
Heartland Payments+ offers a user-friendly interface and strong security features, making transaction management straightforward and secure. However, the setup process can be complex, and the fee structure lacks transparency, which can lead to unexpected costs.
Pros
User-Friendly Interface with ease in navigating through the dashboard
integrated solutions, handles in store sales with Clover POS system seamlessly
Security features with end to end encryption
Cons
Initial setup complexity, for instance setting up the clover POS system was challenging for me.
There's no transaction fee transparency with hidden fees that come unexpectedly.
The users custom report generation are limited for advanced users
Response from Heartland
Hi Eddy, thank you for taking the time to leave us this review! It's great to hear that you appreciate Heartland's user-friendly UI & security features. We appreciate your additional feedback and look forward to our continued partnership!
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Company error, falsely added to TMF "blacklist, can't get merchant services, Beware!!!
Reviewed on 2023/10/18
Absolutely terrible from start to finish, hopefully Capterra will help me rectify the damage they...
Absolutely terrible from start to finish, hopefully Capterra will help me rectify the damage they have caused us. They don't care at all about the customer experience, maybe they care about their online reputation. I even tried to apply for merchant services with them to trigger an update on our account, and they won't even respond.
Pros
Negative and costly experience all around. Permanently damaged our business. They refuse to explain anything at all about blocking my business on the TMF list, thus damaging our ability to apply for any merchant services.
Cons
Zero follow through during the aggressive sales attempt, poor documentation processing, no support. They "blackballed" our company and no one has any information whatsoever, and no training on how to direct us. Hours and hours invested on phone and email with zero progress toward understanding how this happened. This is FRAUD and they should be required legally to explain and justify their mistakes.
- Industry: Logistics & Supply Chain
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
The payment for accurate payment processing.
Reviewed on 2025/01/16
It is one of the best payment processing platform that offers and incredible customers services.it...
It is one of the best payment processing platform that offers and incredible customers services.it also offers a very minimal and affordable payment gateway fee.
Pros
It has made payment transactions with our clients more flexible reliable and transparent. It has also reduced our complaints from our customers over delayed payment and order placement.
Cons
Their services provided have been up to standard, no complaint at all.
Response from Heartland
Hi Samson, thank you for leaving us a positive review! We're happy to hear that Heartland Payments+ has been helpful for you and your customers. Thanks for shouting out our customer service team, too. We look forward to our continued partnership!
- Industry: Translation & Localization
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Heartland Payments+ has it as the undisputed payment processing solution.
Reviewed on 2024/08/20
Our quest to sell our translation services globally has been spearheaded by Heartland Payments+...
Our quest to sell our translation services globally has been spearheaded by Heartland Payments+ which makes it possible for us accept payments from customers all over. It has high-end transactions safety functions like anti-fraud which protects our payments from any security loophole. Heartland Payments+ has given us a favourable way to get paid while making it easy for our customers to make the payments.
Pros
Heartland Payments+ has the best customer support team who always show great professionalism when responding to our requests. It has an enhanced reporting tool that give us all the fine and accurate details we need to know about any processed payment. It has international standard security functionalities that keep our transactions safe from fraud allowing us to receive payments safely from all over.
Cons
In our experience with Heartland Payments+, there has been close to none issues which we have given complaints about.
Response from Heartland
Hi Bodamer, thank you for leaving us a 5-star review! We're happy to hear that our customer service team has been helpful and that Heartland Payments+ has been a great addition to your business. We're very excited for our continued partnership!
Heartland Payments+ FAQs
Below are some frequently asked questions for Heartland Payments+.Q. What type of pricing plans does Heartland Payments+ offer?
Heartland Payments+ offers the following pricing plans:
- Free Trial: Available
Contact Heartland payment systems for pricing details.
Q. Who are the typical users of Heartland Payments+?
Heartland Payments+ has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Heartland Payments+ support?
Heartland Payments+ supports the following languages:
English
Q. Does Heartland Payments+ support mobile devices?
Heartland Payments+ supports the following devices:
Q. What other apps does Heartland Payments+ integrate with?
Heartland Payments+ integrates with the following applications:
Adobe Commerce, WooCommerce, WordPress
Q. What level of support does Heartland Payments+ offer?
Heartland Payments+ offers the following support options:
Email/Help Desk, Phone Support, 24/7 (Live rep)
Related categories
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Payment Processing Software
