About GrubHub

Grubhub is a takeout and delivery software for corporates and restaurants to build food orders, manage payments, and track deliveries on a digital platform. It helps manage large orders and their distribution, scheduling recurring requests, generating monthly invoices, and setting up guidelines.

Grubhub offers two primary modules for corporates and restaurants. Corporates can utilize the platform to build both individual orders for the employees and substantial orders for team meetings, official events, occasions, and virtual client meets, or webinars. Restaurants can leverage the software to reach the target audience through inbuilt marketing tools. Grubhub’s user maintenance feature allows businesses to manage individual employees, groups, and budgets. The platform also involves deals and discounts, which can be availed for employees without additional cost to the corporate account.

Grubhub provides an access to the admin portal where corporates can manage permissions for orders, track ongoing food requests, put area restrictions for remote orders, and upload employees list for large orders. The employee management module allows businesses to create and update groups for events and conferences.

Grubhub integrates with POS systems including Breadcrumb POS from Upserve, Toast, Oracle, NCR and RPOWER POS. It offers APIs for developers to provide an integrated experience.

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Images

Grubhub invoice for restaurants
Grubhub for work dashboard
Grubhub budget account
View 4 more
GrubHub screenshot: Grubhub invoice for restaurants GrubHub screenshot: Grubhub for work dashboard GrubHub screenshot: Grubhub budget account

Features

Total features of GrubHub: 27

  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Application Sharing
  • Automated Scheduling
  • Billing & Invoicing
  • Budget Control
  • Budgeting
  • Data Filtering
  • Delivery Tracking
  • Distribution Management
  • Email Notifications
  • Invoice Management
  • Order Approval
  • Order Confirmation
  • Order Management
  • Order Processing
  • Order Tracking
  • POS Integration
  • Package Tracking
  • Permission Management
  • Real Time Reporting
  • Single Sign On
  • Social Network Marketing
  • Summary Reports
  • Transaction History
  • Transaction Monitoring

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Linga POS

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Reviews

Overall rating

4,6 /5
(8)
Value for Money
4,5/5
Features
4,8/5
Ease of Use
4,9/5
Customer Support
4,2/5

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Showing 5 reviews of 8
Erin C.
Overall rating
  • Industry: Hospital & Health Care
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Meals at your door

Reviewed on 2021/01/31

Pros

What i like the most about this software is that it takes a collection of local restaurants in your area and lets you choose where you want food from.

Cons

There is absolutely nothing that i dislike about this software all the features are amazing and the step by step tracking the order is always helpful

Raghavendar N.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10 000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Online ordering tool for restaurants

Reviewed on 2020/09/27

Online marketplace and uses delivery as a service as business criteria. This is useful for small...

Online marketplace and uses delivery as a service as business criteria. This is useful for small restaurants who can afford to build their own system. This unites the people who look for such delivery services and also this helps employment to few who work on delivering the items to the customer

Pros

I use this app, web version and mobile version, for ordering food & groceries. Very user friendly and well designed for easy navigation. It uses google map to locate the restaurants, map them and show the distances etc. Payment is very secure and maintains the history of the orders etc.

Cons

It expand its ability for next generation interactivity and end to end process should be more smooth and seamless. sometime moving back & forth makes the user little confusing and order need to start from the begining again.

Lora H.
Overall rating
  • Industry: Professional Training & Coaching
  • Company size: 2-10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

We Get Our Grub On GrubHub

Reviewed on 2021/01/26

I count on GrubHub to deliver food on time and hot or cold, as ordered. They offer a huge variety...

I count on GrubHub to deliver food on time and hot or cold, as ordered. They offer a huge variety of restaurants in the area. I can award my coworker with a nice lunch delivered to her home office while we practice social distancing and hold business meetings online.

Pros

That I can plan for events and order the menu items from GrubHub anytime before the event or luncheon. If an item is missing or the wrong item delivered, GrubHub quickly refunds you the cost of that item.

Cons

I like least that there is no place to enter a general message prior to sending the order to GrubHub. When ordering for a lot of people, there are inevitable changes and requests and it would be helpful to have a section to include that information.

Jessica H.
Overall rating
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used Other for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

On the fence about this one …

Reviewed on 2021/02/12

Overall they did refund my food when I found out that this local small restaurant had no idea I had...

Overall they did refund my food when I found out that this local small restaurant had no idea I had made a order. I called them because Grubhub doesn’t offer any options sometimes and I wanted to be able to select my drink and things like that. They did refund me very quickly and they understood that I didn’t want to be part of being dishonest. They have a chat feature that allows you to quickly get ahold of someone without having to call and wait on hold.

Pros

I like the variety of restaurants that they have at your disposal, they have more places to choose from than some other food delivery apps

Cons

What I dislike is that they cut out the restaurants, they order your food as if they are YOU. So it’s not YOU ordering food it’s them pretending to be you and picking it up so that they don’t have to pay the restaurants a fee for using the service. I think this is especially bad for local places that aren’t chains. The restaurants don’t even know about this either because I’ve personally called several and told them what was going on.

Jessica N.
Overall rating
  • Industry: Facilities Services
  • Company size: 11-50 Employees
  • Used Other for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great for a night of no cooking, and an excellent client gift

Reviewed on 2020/11/25

I highly suggest this food delivery method.

I highly suggest this food delivery method.

Pros

GrubHub is a go-to when I don't feel like cooking. We also started using this as client gifts. It is extremely easy to order gift cards and send them virtually to coworkers and clients. We replaced our yearly holiday popcorn gifts with GrubHub gift cards, which is a great move in this pandemic.

Cons

The delivery rates can be a little bit high, but the usability is great.

Showing 5 reviews of 8 Read all reviews

GrubHub FAQs

Below are some frequently asked questions for GrubHub.

GrubHub offers the following pricing plans:

  • Free Trial: Not Available

Please contact GrubHub directly for pricing information.

GrubHub offers the following features:

  • Mobile Access

GrubHub has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

GrubHub supports the following languages:

English

GrubHub supports the following devices:

Android, iPhone, iPad

GrubHub integrates with the following applications:

Shipday

GrubHub offers the following support options:

FAQs, Knowledge Base, Online Support, Phone Support, Forum

Related categories

See all software categories found for GrubHub.