About Konexus

Konexus is an emergency notification and crisis management software designed to help government organizations and enterprises to inform employees and citizens during crises by sending mobile alerts, incident reports, and more. The platform translates communications in multiple languages according to members' requirements and lets managers assess the severity of critical events for an appropriate response.

Konexus allows businesses to collect data about incidents or events using surveys, tabulate results in the form of reports, and send follow-ups to citizens or employees. Team members can receive alerts via text messages, voice calls, emails, or mobile applications and create templates to communicate during specific emergencies such as fire, explosion, hurricane, and power outage, among others. Crisis managers can distribute task checklists among assigned team members to streamline response processes. It offers mobile applications, which help employees access business continuity plans, procedures, priorities, and recovery guides from multiple locations.

Konexus facilitates integration with various third-party risk management systems including RSA Archer and Fusion. Enterprises can create role-specific content for incident response and identify impacted individuals by geo-fencing them to send emergency alerts.

Pricing starting from:

N/A

  • Free Trial
  • Subscription

Key benefits of Konexus

Simple, modern interface and mobile app. Easy to use. Excellent customer support with a dedicated customer success manager for every account.

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Pricing starting from:

N/A

  • Free Trial
  • Subscription

Images

Konexus choose delivery method
Konexus create alerts
Konexus geofencing
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Konexus video
Konexus screenshot: Konexus choose delivery method Konexus screenshot: Konexus create alerts Konexus screenshot: Konexus geofencing

Features

Total features of Konexus: 21

  • Alerts / Escalation
  • Analytics
  • Audit Trail
  • Campaign Segmentation
  • Chat
  • Contact Management
  • Customizable Templates
  • Disaster Recovery
  • Email Alerts
  • Email Notifications
  • Employee Database
  • Incident Management
  • Instant Messaging
  • Mobile Alerts
  • Multi-Channel Communication
  • Multi-Language
  • Real Time Notifications
  • Risk Alerts
  • Scenario Planning
  • Task Management
  • Third Party Integration

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Reviews

Overall rating

4,8 /5
(5)
Value for Money
4,5/5
Features
4,4/5
Ease of Use
4,8/5
Customer Support
5/5

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Showing 5 reviews of 5
Ryan H.
Overall rating
  • Industry: Human Resources
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Konexus "Connects Us" - yeah, it rhymes

Reviewed on 2020/12/14

Sales process was easy with straightforward pricing. Account Executive [SENSITIVE CONTENT HIDDEN]...

Sales process was easy with straightforward pricing. Account Executive [SENSITIVE CONTENT HIDDEN] knew her stuff. Made the buying process super simple.

Pros

I like I can use 1 tool to segment our users and message them based on the necessary criteria, on a device, rapidly. Out IT department plans to implement this tool with RSA Archer Business Resiliency. We have some Spanish speaking partners and clients, so the multi-language messaging was nice as well.

Cons

The user experience is way above average for most software platforms. The user interface is good but could be better.

Jim M.
Overall rating
  • Industry: Government Administration
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

AlertSense(tm) is a great platform and the customer service is Top Tier

Reviewed on 2020/11/20

I was glad that I switched from the Everbridge platform I inherited when I cam here in 2011. we...

I was glad that I switched from the Everbridge platform I inherited when I cam here in 2011. we moved over to AlertSense, at my urgings, in 2014-2015 and have been satisfied with everything !!!

Pros

Set up was every easy, Public Interface is well received, and the IPAWS CAP Alert Access is intuitive and comprehensive.

Cons

Sometimes with Rural addresses, the software does not recognize the correct location. but that is no different from any GIS platform in Rural Wyoming.

Mathew S.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 5 001-10 000 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

This is a great product

Reviewed on 2020/10/07

Wonderful experience with the Konexus team and love their product.

Wonderful experience with the Konexus team and love their product.

Pros

I love how simple this app is to use. This makes it easy to onboard other managers to use this product.

Cons

I haven't found much that I have not liked about Konexus. Every issue we have had has been met with very attentive reps.

Verified Reviewer
Overall rating
  • Industry: Government Administration
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Amazing Company and Products!

Reviewed on 2020/10/20

We have nothing but great things to say about this company. We have enjoyed working with the...

We have nothing but great things to say about this company. We have enjoyed working with the amazing team they have.

Pros

This company goes the extra mile to make sure you have a great customer experience. The teams are always willing to help and provide excellent customer service. The software is also very well priced.

Cons

The sales team can be hard to connect with at times, but that has only been since COVID started.

Jeanne B.
Overall rating
  • Industry: Government Administration
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Communicaiton Facilitator

Reviewed on 2020/10/20

We use this product for internal and external notifications. It has proved to be a timesaver in...

We use this product for internal and external notifications. It has proved to be a timesaver in allowing us to disseminate information to employees and/or the public in either one-time or recurring notifications. Communication in running our business is literally at our fingertips!

Pros

The ability to establish "groups" is a very important to our business. We use it daily to disseminate information various groups established based on areas of interest, job roles, etc.

Cons

Attaching links to notifications are somewhat tricky, but I have always gotten it worked out by getting in touch with our contact.
Also, would like to see a "random" feature added to the "recurring" messages option on AlertSense. This would allow you to click on specific dates for a recurring message that do not fit a regular recurring pattern such as (daily, weekly, etc.)

Showing 5 reviews of 5 Read all reviews

Konexus FAQs

Below are some frequently asked questions for Konexus.

Konexus offers the following pricing plans:

  • Pricing model: Subscription
  • Free Trial: Available

Contact Konexus directly for pricing information.

Konexus offers the following features:

  • Analytics
  • Audit Trail
  • Campaign Segmentation
  • Contact Management
  • Disaster Recovery
  • Employee Database
  • Investigation Management
  • Multi-Channel Communication
  • Scenario Planning
  • Task Management

Konexus has the following typical customers:

Small Business, Large Enterprises, Public Administrations, Mid Size Business

Konexus supports the following languages:

English

Konexus supports the following devices:

Android, iPhone, iPad

We do not have any information about what integrations Konexus has

Konexus offers the following support options:

Phone Support, Online Support

Related categories

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