GateKeeper Enterprise
GateKeeper Enterprise
About GateKeeper Enterprise
GateKeeper Enterprise is an access management software designed to help businesses in healthcare, manufacturing, legal, and other industries handle proximity-based authentication for PCs and websites. It enables organizations to automatically lock employees’ unattended devices, securely store passwords, and provide multiple login options based on user preferences.
It offers a host of features such as user access control, compliance management, audit logs, activity tracking, reporting, and more. GateKeeper Enterprise allows employees to automate the website or computer login process through wireless key fobs and conduct remote desktop sessions with clients. IT professionals can use the built-in password manager to access websites, automate logins, and measure the productivity of users.
GateKeeper Enterprise facilitates integration with Active Directory to handle authentication and authorization of users and resources within the domain. The platform lets administrators create and deploy security policies like 2FA or access control limits, assign users to workstations, and monitor the logging activities of employees.
Key benefits of GateKeeper Enterprise
- Set custom lock and unlock ranges for each workstation
- Automatically lock and unlock computers with proximity login
- See which computers are locked and unlocked from the admin console
- Continuous authentication for stronger cybersecurity posture
- Token-based password manager and OTP solution for compliance
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Reviews
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- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Domain Authentication and Proximity
Reviewed on 2020/02/04
I have been using the Gatekeeper appliance for years, having acquired it initially in 2016. I...
I have been using the Gatekeeper appliance for years, having acquired it initially in 2016. I expanded my use over the years, eventually using it on multiple work and personal computers. It has worked flawlessly since I started using it, and by using it on four computers I can state that it is the best authenticator appliance I have ever tried. I recently updated from the Gatekeeper to their Halberd appliance, and the reliability has only increased my satisfaction in the reliability and support of users. I am currently exploring the implementation of the Halberd with multiple users at my office
Pros
It reduces the need for me to frequently login to domain level computers, which is a real issue for me considering the number of computers I have to utilize at the office. Since we have a domain that means I have to use a domain, domain user, and password, which in healthcare is fairly complex. The Halberd removes that difficulty. One of the primary issues I appreciate is that it locks my computer when I walk away from it and logging back in is a simple process since my computer recognizes my Halberd (which is always attached to me)
Cons
I like everything about the system, and the reliability and ease of use is fantastic
Response from Untethered Labs
Thanks, Michael! We're delighted to hear that GateKeeper Halberd has been serving Central Medical Associates flawlessly! for the past +4 years!! As long as your team has GateKeeper Halberd, you will always have the ability to enforce long and complex domain credentials without burdening your end users, and peace of mind knowing that every unattended computer within Central Medical Associates is locked!
(Knock on wood, but) In the event you need our assistance, we offer premium phone support (for those in a trial and subscribed), a knowledge base full of guiding articles, and a live chat option on the bottom left-hand corner of our website: www.gkaccess.com
Direct link to Knowledge Base: https://gatekeeperhelp.zendesk.com/hc/en-us
Please let others know that we offer a hands-free solution that automatically locks unattended workstations and is dedicated to simplifying your workflow!
- Industry: Government Administration
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Gatekeeper +++
Reviewed on 2024/10/25
Great company to work with. Product is very good.
Great company to work with. Product is very good.
Pros
We have been using Gatekeeper MFA for several years now. We have had a great experience with the system from initial implementation to support. We initially reviewed several options before settling on Gatekeeper. Some of the reasons we selected them were: Ease of implementation, ease of use, security options built in, secure password management and simple token for authentication. In our case the use of personal phones for any type of authentication was not an option and the token was simple. We initially had the battery powered token and with the advent of the rechargeable one, find it much easier to deal with, rather than changing batteries. We initially started with a smaller group of people and have expanded it into most departments now. We will be migrating to the cloud environment from the onsite-hosted version. Their entire staff is great to work with from sales to support. Look forward to many more years with them.
Cons
Battery life of the original token which no longer an issue with the rechargeable token.
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Flawless MFA
Reviewed on 2021/05/13
Overall, our experience with customer service and use of the product has been great.
Overall, our experience with customer service and use of the product has been great.
Pros
Customer service for a Gatekeeper customer is outstanding. Our account manager engages with an engineer quickly when we have questions or need support and the issue is fixed upon the first call.
It integrates with Active Directory and Azure AD quickly and easily.
Users are able to sign in with their Gatekeeper token and/or their PIN with ease. You can configure the software to auto login and log out based on proximity, or you can configure it to login with proximity AND with a PIN for max security. With the latter, you are able to set a LONG password (12 characters and beyond) and set the password to never expire and still remain in compliance. Fewer password expirations means happy users and if you are using Gatekeeper you will remain secure and in compliance.
Cons
Originally I wished that Gatekeeper had a password manager function built in. This is no longer a complaint because they've since implemented a LastPass-killer solution of a password manager which ties into both Windows/Mac and browser based apps!
Response from Untethered Labs
Thanks, Jason! That's quite the review from the hospital CIO, "flawless MFA"! Being able to enforce long passwords while remaining compliant is our goal. No more tedious IT tasks and repeatedly logins. We're constantly looking for more ways to save healthcare professionals more time so that they can focus on patient care. Faster patient response times and uninterrupted workflow are just the start. Let's keep working together to figure out how to continue eliminating slowdowns and chokepoints in technology. Thanks again, Jason!
- GateKeeper Enterprise Team
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
High-end security & peace of mind without the hassle
Reviewed on 2020/03/03
Pros
The time and money saved not worrying about password protocols and security is the best part. We use lots of web apps and have client data to protect. GateKeeper makes that process transparent and easy.
Even something as simple as locking/logging off computers automatically comes in handy when you work at a WeWork in NYC like we do. Knowing we have a security moat around even physical devices is awesome.
Our remote employees can securely and conveniently get their work done anywhere they are. They also makes provisioning/deprovisioning employees fast & easy so there are no audit worries later on.
Cons
As we grow, it'd be nice to get more dedicated support options, though the GateKeeper team has been great about onboarding and rapidly responding to team issues. We'd definitely love a GateKeeper SDK to find more ways to grow their protection across our stack!
Reasons for Switching to GateKeeper Enterprise
Implementation speed; personal onboarding and buy-in; and high-quality. Easy decision.Response from Untethered Labs
Thanks so much! We're glad to hear that installation was easy and that your employees are working remote while secure. In the future, we hope to to find more ways to help automate your provisioning/deprovisioning of employees. We appreciate you working with us to help continuously improve our client experience!
- Industry: Biotechnology
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Top tier experience
Reviewed on 2024/11/08
This experience has been great and easy overall. They have been very accomodating and responsive in...
This experience has been great and easy overall. They have been very accomodating and responsive in getting our solution set up.
Pros
The professionalism and speed in which they were able to get us a working solution.
Cons
There has not been any negative feedback at this time.
GateKeeper Enterprise FAQs
Below are some frequently asked questions for GateKeeper Enterprise.Q. What type of pricing plans does GateKeeper Enterprise offer?
GateKeeper Enterprise offers the following pricing plans:
- Starting from: US$3.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
GateKeeper Enterprise offers a 14-day free trial for new users, after which the software is available across 3 pricing tiers, details of which are outlined below - Core - $3/user/month Advanced - $5/user/month Ultimate - $8/user/month
Q. Who are the typical users of GateKeeper Enterprise?
GateKeeper Enterprise has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does GateKeeper Enterprise support?
GateKeeper Enterprise supports the following languages:
Dutch, English, French, German, Spanish, Swedish
Q. Does GateKeeper Enterprise support mobile devices?
GateKeeper Enterprise supports the following devices:
Android (Mobile), iPhone (Mobile)
Q. What other apps does GateKeeper Enterprise integrate with?
GateKeeper Enterprise integrates with the following applications:
Android 11, Azure Active Directory, CGM webPRACTICE, Cerner Specialty Practice Management, Firefox, Google Chrome, MEDITECH Expanse, Microsoft Authenticator, Microsoft Azure, Microsoft Edge, Okta, Splunk APM, Windows 10, Windows 11, eClinicalWorks, ehr.NXT, iOS14
Q. What level of support does GateKeeper Enterprise offer?
GateKeeper Enterprise offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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