DelivApp Delivery Management
DelivApp Delivery Management
About DelivApp Delivery Management
On-demand delivery can be very stressful and very hard. We try to simplify it for you as much as we can.
Our platform was born 6 years ago in a restaurant kitchen as logistics software. It has since then evolved into a comprehensive all-in-one system for marketplace ordering and delivery management. You can go full in or take our logistics only – your choice.
Play with the platform, customize it, adjust, experiment, and find the best configuration to support your ordering and delivery routine.
We provide you with:
White-label marketplace ordering end-user app
Merchant web portal and companion app
Marketplace & Delivery management admin web portal
Courier app (can we white-labeled, too)
All the parts of the system work together as one (because it is one system).
We support automation, multi-merchant ordering, and delivery, large account management (splitting into control centers with dedicated teams). With us, you can start small and grow or start big and explode.
More than 3,500,000 orders delivered to date.
Key benefits of DelivApp Delivery Management
-Delivery business is not a walk in the park, we know it, we live it, we do everything to help you.
- Highest-rated support: you always have someone to hold your hand if things get rough for whatever reason.
- White-label marketplace + logistics in one platform or logistics only – fast launch, smooth management with one vendor only.
- Logistics tailored to hyper-fast delivery cycles: no wasted time at any stage from order to delivery.
- Comprehensive customization options, so that you can adjust the platform to your needs and readjust again and again as your needs change when you grow.
- Single pickup and multi-pickup management with the ability to split an account into several control centers with dedicated teams.
- Advanced automated reports are available for downloads.
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Reviews
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- Industry: Logistics & Supply Chain
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
It's a mission-critical software for our business
Reviewed on 2021/08/10
great
great
Pros
We are a delivery company for restaurants and we handle about 100k deliveries per month using DelivApp, and we usually have more than 70 couriers on shift on a daily basis. We've grown to these volumes using this software and I like most that the system works well regardless of the volumes. Dispatcher portal is very fast and automation is good, the new version of the courier app received a very good feedback from our guys. For several years, we'd been using only logistics module, but we are now rolling out our marketplace, which we setup on DelivApp. The overall experience was also great, I worked on the menus with restaurants and we managed to get more than 100 businesses onboard very quick.
Cons
In the beginning, we had some challenges with the courier app, but they were resolved in the new version. At times there are minor bugs but they get resolved quickly.
Response from DelivApp
Thanks so much for the elaborate review! We value all the feedback that helps us improve the product, and appreciate your trust. We are happy to support your growth going forward!
- Industry: Restaurants
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
magnificent product
Reviewed on 2020/11/30
Simplified our logistics and payroll, cutting down the costs
Before DelivApp, we had very complex...
Simplified our logistics and payroll, cutting down the costs
Before DelivApp, we had very complex logistics operations and complicated staff management processes, when a simple task of understanding which courier should receive how much was extremely labor-intense. Once we started working with DelivApp, we were able to streamline all the logistic processes as well as the payroll and compensation management, and when we did that, we gained a sense of control and much better visibility into what is going on, we saw an opportunity to optimize our expenses. We are now running very efficient and lean operations and we calculate our courier compensations literally in one click.
Franco restaurant, Nadav K, the owner
Pros
Not only is manpower saved
Even the existing workforce does not need to be skilled The software does everything for you
Cons
No cons
It sound that everything is perfect
And no flawes
But it really is in the macro
Just insignificant things
Response from DelivApp
Thank you, Nadav! Weare happy to serve you!
- Industry: Transportation/Trucking/Railroad
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
ninjas.jetzt
Reviewed on 2021/09/22
Pros
pretty easy to operate, support is really quick
DelivApp is also doing changes only for our needs
Cons
Does not fit 100% for all our needs, but they are pretty unique.
Response from DelivApp
Thomas, appreciate your feedback and inputs on how to improve the product! Proud to be powering NINJAS.jetzt growth!
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
The real game changer for the courier and delivery management
Reviewed on 2020/12/04
Pros
This SW helped us in many ways in regards to delivery management. The most straightforward outcome was during rush hours. Especially when we were running 1+1 (buy one - get one for free) campaign. The campaign itself was working like a charm - we were getting tons of orders, but operation wise it was a nightmare: lost orders, angry customers, non-stop "where is my order" calls. At the end of the day we were hardly see any actual income from these few hours due to all compensations and canceled orders.
It all changed at once when we started to use DelivApp. It helped us to create well organized delivery routine, eliminate delayed and late orders. Our customers satisfaction changed 180 degree.
Cons
Well, as with any new solution, it takes you some time to get used to it and change your existing routine (even though it was very inefficient). But the DelivApp team was with us during the whole process so after all it was quite painless
Response from DelivApp
Thank you for sharing, Barak! Decreasing the number of "where-is-my-order" is one of our favorite impacts!
- Industry: Leisure, Travel & Tourism
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Value for money product with great support
Reviewed on 2021/05/04
The fact that DelivApp is a business to business orientated software was exactly what we needed. ...
The fact that DelivApp is a business to business orientated software was exactly what we needed. They were very responsive and open with information from the get go. I do not have a tech background but I did find their software easy to implement. Those times that I did get stuck one of their team were always on hand to help out.
Pros
1. Very cost effective compared to other software 2. Very responsive team 3. Easy to implement 4. Really good support.
Cons
We did have to tweak and add a few features to suit our specific needs - but saying that the DelivApp team were open for suggestions and were very responsive to the challenges our unique situation brought.
Response from DelivApp
Thank you very much for your cooperation, feedback, and for providing us an opportunity to improve the system! Wishing you all the good luck going forward!
DelivApp Delivery Management FAQs
Below are some frequently asked questions for DelivApp Delivery Management.Q. What type of pricing plans does DelivApp Delivery Management offer?
DelivApp Delivery Management offers the following pricing plans:
- Starting from: US$459.00/month
- Pricing model: Subscription
- Free Trial: Available
Contact DelivApp for pricing information.
Q. Who are the typical users of DelivApp Delivery Management?
DelivApp Delivery Management has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000
Q. What languages does DelivApp Delivery Management support?
DelivApp Delivery Management supports the following languages:
Arabic, English, French, German, Greek, Hebrew, Polish, Russian, Spanish
Q. Does DelivApp Delivery Management support mobile devices?
DelivApp Delivery Management supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does DelivApp Delivery Management integrate with?
DelivApp Delivery Management integrates with the following applications:
Appbot, Beecom Platform, GastroSoft, GloriaFood, HelpCrunch, Howazit, KitchenHub, MenuDrive, Menugem, Presto, Shopify, Stripe, Telegram, Wix, WooCommerce
Q. What level of support does DelivApp Delivery Management offer?
DelivApp Delivery Management offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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