HITRUST Assessment XChange

Risk management tool for maintaining compliance information

About HITRUST Assessment XChange

HITRUST Assessment XChange is a risk management software designed to help businesses handle risk assessment and compliance information from external parties. It enables organizations to streamline supply chain operations and collaborate with vendors to exchange risk assurance data.

The platform offers a third-party risk management (TPRM) solution, which allows managers to identify and mitigate operational risks and communicate expectations or business requirements to external stakeholders. HITRUST Assessment XChange enables enterprises to engage with third party organizations and identify individuals responsible for responding to risk assessments and compliance information requests in real-time. Supervisors can also use the application to generate monthly status reports on assessments and inherent risk questionnaires (IRQ).

HITRUST Assessment XChange facilitates integration with various third-party governance, risk management, and compliance (GRC) applications to electronically transfer assessment data across multiple platforms. Other features include engagement analytics, communication management, configurable workflow, auditing, compliance management, automated notifications, risk scoring, and more.

Pricing starting from:

N/A

  • Free Trial
  • Subscription

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Pricing starting from:

N/A

  • Free Trial
  • Subscription

Images

HITRUST Assessment XChange inherent risk questionnaire template
HITRUST Assessment XChange IRQ template
HITRUST Assessment XChange vendor list
HITRUST Assessment XChange rapid assessment
View 5 more
HITRUST Assessment XChange screenshot: HITRUST Assessment XChange inherent risk questionnaire template HITRUST Assessment XChange screenshot: HITRUST Assessment XChange IRQ template HITRUST Assessment XChange screenshot: HITRUST Assessment XChange vendor list HITRUST Assessment XChange screenshot: HITRUST Assessment XChange rapid assessment

Features

Total features of HITRUST Assessment XChange: 26

  • API
  • Alerts / Escalation
  • Assessment Management
  • Auditing
  • Collaboration Tools
  • Collaborative Review
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Data Extraction
  • Data Format Management
  • Data Import
  • Data Import/Export
  • Data Storage Management
  • Data Synchronization
  • Data Visualization
  • Engagement Analytics
  • Exceptions Management
  • Predictive Analytics
  • Risk Alerts
  • Risk Analytics
  • Risk Assessment
  • Search Functionality
  • Supply Chain Collaboration
  • Third Party Integration
  • Workflow Management

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Reviews

Overall rating

4,8 /5
(6)
Value for Money
5/5
Features
4,3/5
Ease of Use
4,5/5
Customer Support
4,8/5

Already have HITRUST Assessment XChange?

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Showing 5 reviews of 6
Derek C.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 501-1 000 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Shields feedback

Reviewed on 2020/11/25

Great service for us, and ability to leap frog forward to build our vendor management program.

Great service for us, and ability to leap frog forward to build our vendor management program.

Pros

Great tool with simple portal capability that is easy to use.

Cons

We really woul like to see the ability to download the IRQ and HAX for a vendor.

Response from HITRUST Assessment Exchange

Derek, thank you for your review! We are glad to hear the XChange has helped you leapfrog forward in building your vendor management program. Thank you for the helpful feedback regarding the ability to download reports. The XChange currently allows the download of IRQ results, and we will pass on your request for a report download capability to our product development team.

Brian C.
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 10 000+ Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Wellforce Review

Reviewed on 2020/11/25

Using HAX has allowed us to enhance our Third Party Risk Management program without the need to add...

Using HAX has allowed us to enhance our Third Party Risk Management program without the need to add additional staff, since HITRUST is managing the vendor assessment process for us.

Pros

Standardized model for calculating both Inherent Risk and Residual Risk of vendors that uses the HITRUST framework for measurement.
The ability to determine the level of assessment required for a vendor from a Rapid Assessment up to HITRUST CSF Certification.
Vendors may already exist on the XChange which minimizes the assessment time.

Cons

As an early adopter of the platform, we worked with HITRUST to build out features most notability on various status updates.
The reporting features are still in development, but API's can be used to integrate with GRC tools to support individual reporting needs.

Response from HITRUST Assessment Exchange

Brian, we are pleased to hear the XChange has helped you enhance your Third-Party Risk Management program in an efficient manner. We want to thank you and your team for being early adopters of the XChange and helping guide the product development.

Michael B.
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 10 000+ Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Cone Health

Reviewed on 2021/01/29

The product is effective in managing our vendor management program. Initially there were some...

The product is effective in managing our vendor management program. Initially there were some challenges on how to approach the whole process but we worked together to identity the appropriate vendors and start small until we had a handle on the process.

Pros

For me, just having a score associated with a vendor is key. Both through IRQ and Rapid Assessment. Plus the ability to export the Rapid results so they are actionable. Our customer success team has been great and provided us direction and guidance. I know that is not software specific but they help us navigate the software effectively.

Cons

I would like to see more executive level reporting and more ability to create ad hoc reporting. For our internal business owners, some of the IRQ questions are challenging. They are worded in ways that can, in some cases, cause the end user to be unclear on how to answer.

Response from HITRUST Assessment Exchange

Michael, we appreciate your review. Based on valuable input from customers like you, our team has recently deployed an enhanced reporting module. We are working on further innovation with new data visualization and more customized ad hoc capabilities.

Victor S.
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 1 001-5 000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

A great solution to assist in our third-party risk management security assessments!

Reviewed on 2020/11/24

Great experience, the staff and support are awesome and have had no issues with the overall program.

Great experience, the staff and support are awesome and have had no issues with the overall program.

Pros

The ease of use is wonderful, easy to navigate console, and great overall workflow process.

Cons

Allow offline downloads for questionnaires would be a good feature.

Response from HITRUST Assessment Exchange

Victor, it's great to hear you are pleased with your experience with the XChange. We appreciate your positive review and helpful feedback regarding the offline downloads for questionnaires. The full results of the IRQ and the Gaps and Not Applicable sections of the Rapid Assessment are currently available for download. We have passed on the request for additional report download functionality to our product development team.

Chris B.
Overall rating
  • Industry: Medical Practice
  • Company size: 201-500 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

TPRM Done Correctly and Inexpensively

Reviewed on 2020/11/24

TPRM is a full time job when performed properly. HITRUSTAX does it for me and does it well,...

TPRM is a full time job when performed properly. HITRUSTAX does it for me and does it well, freeing up my resources for other responsibilities and projects.

Pros

White glove setup, ability to customize to our requirements and wishes, diligent yet polite and professional follow up with my managed vendors, and the price. We are also HITRUST certified, so is nice that HITRUSTAX is under the same umbrella. We KNOW our TPRM partner is familiar with our compliance framework.

Cons

The portal is still maturing, but that can also be a strength because we are helping to polish the final product and get enhancements fairly quickly.

Response from HITRUST Assessment Exchange

Chris, it is great to hear the XChange is helping with your third-party risk management efforts! We appreciate you and your team's contributions to the product innovation efforts. Thank you for the positive review!

Showing 5 reviews of 6 Read all reviews

HITRUST Assessment XChange FAQs

Below are some frequently asked questions for HITRUST Assessment XChange.

HITRUST Assessment XChange offers the following pricing plans:

  • Pricing model: Subscription
  • Free Trial: Not Available

Please contact HITRUST Assessment Exchange directly for pricing information.

HITRUST Assessment XChange offers the following features:

  • Auditing
  • Business Process Control
  • Compliance Management
  • Dashboard
  • Exceptions Management
  • Internal Controls Management
  • Mobile Access
  • Predictive Analytics
  • Risk Assessment

HITRUST Assessment XChange has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

HITRUST Assessment XChange supports the following languages:

English

We do not have any information about what devices HITRUST Assessment XChange supports

We do not have any information about what integrations HITRUST Assessment XChange has

HITRUST Assessment XChange offers the following support options:

Phone Support, Online Support, Knowledge Base, FAQs

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