DreamClass

Onboarding was easy enough with the great support from Dreamclass. We were able to shape the software to fit our needs and the tech team in Dreamclass even accommodated small requests for our business and locale.

Minor things did not suit our school, such as monthly billing cycles for invoices. The invoice system is a little rudimentary and we would love to connect the system via API to a more robust accounting software, but this does not outweigh the benefits we have received from implementing an online invoicing system to begin with.

Other CRM have grey - complex interface that is not suitable for young students, DC is intuitive and easy to set. The customer service is excellent, if I have a problem or if I don't find something they fix immediately or send me a video tutorial. Students and teachers have access to their own area, which is easy to use and that is an important feature. I am overall happy with the platform, I will probably add the online payment anytime soon.

If I want to be very, very demanding, it could have some integration regarding expenses and some economic aspects. Right now we use another software, and it would be comfortable to have an all-in-one. But this is not, by far, a reason to change DreamClass. At the end, it is a school management software and does it job VERY well.

We are a small nonprofit afterschool program with about 200 students, some in-person and some online.School periods, courses, and classes are all easy to create, enroll students in, and manage. Attendance is easy for our teachers to complete and on the admin side, it is easy to get reports on daily absences and student attendance summaries.Student profiles allow for UNLIMITED custom fields (other products charge per custom field), which was useful for us as we ask a lot information of our youth (demographic, short answer, health information, learning accommodations etc) and that information is helpful for us to have visible on the student profile. Billing is connected to Stripe and is easy to set up. Invoices can be created and sent manually or automatically on a variety of schedules. Payment schedules can easily be set up for monthly, one-off, or periodic fees, and there is no limit to the number of fees/payment plans created. It is easy to pull reports of unpaid, overdue, or uninvoiced payments. Transcripts are easy to create and download from completed courses. Student information is kept in the system (creating an automatic alumni database) and there is no maximum number of student profiles or accounts. Product is intuitive and even our less-tech-savvy staff have learned how to use it quickly. I would write more but I am running out of characters!

DreamClass launched an Admissions tool this summer. It is helpful to have a form that links directly to class enrollment, but there aren't quite enough form building options for our needs. We are still using Formstack for our main registration form then bulk uploading student data through a CSV file.Similarly, there is a gradebook on DreamClass, but there aren't great ways to upload files, create assignments or quizzes, or collect homework assignments through the platform. We are still using Canvas as our Learning Management System, then uploading the final grades to DreamClass to create transcripts. I would love to see DreamClass make their LMS portion more robust or allow for integration with Canvas.

The features that are available fit what we were looking for. Previously we had spent 2 years trying to get Classter setup for our needs, we ran into one problem after another and were never able to use it! We have only been setting up DreamClass for about 2 weeks and its ready to use. Customer service is wonderful, questions are answered quickly. They are constantly rolling out new features it seems and so far it has been a vastly different experience than what we went through with Classter.

There are some features missing due to it being a newer software, but just in the 2 weeks we've been using this they have already starting rolling out some of those features. Like email templates, etc.