Red Points

Brand intelligence platform for online revenue protection.

About Red Points

Red Points is a brand intelligence platform that assist businesses with removing counterfeit products, eliminating online piracy, claiming/monetizing content rights, and monitoring sellers automatically to safeguard any brand’s future.

By combining online brand protection, copyright enforcement, and distributor monitoring capabilities, Red Points gives you full visibility into brands presence online. Red Points can automatically find and remove online counterfeits across Amazon, Facebook, Ebay, and more using bot-powered search capabilities, photo analysis, and machine learning detection, and enforcement automation rules. With the assistance of anti-piracy experts, users can utilize Red Point's managed source detection, automatic removal and deindex requests, and violation follow-ups to track and remove pirated content at any source. All sellers within any partner network can be monitored or notified to discover price drops/low stock or turn distribution incidents into swift actions.

Over 550 brands rely on Red Points to fight fakes, piracy and distribution abuse online, allowing them to maintain control, improve their brand value, and increase revenues.

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Images

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Red Points video
Red Points screenshot: Red Points screenshot:

Features

Total features of Red Points: 13

  • API
  • Activity Dashboard
  • Compliance Management
  • Configurable Workflow
  • Content Management
  • Customizable Reporting
  • Monitoring
  • Performance Reports
  • Prioritizing
  • Real Time Notifications
  • SEO Management
  • Search Functionality
  • Video Management

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Reviews

Overall rating

4,7 /5
(15)
Value for Money
4,5/5
Features
4,4/5
Ease of Use
4,5/5
Customer Support
4,9/5

Already have Red Points?

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Showing 5 reviews of 15
Arnaud D.
Overall rating
  • Industry: Luxury Goods & Jewelry
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

How to strongly increase your efficiency in fighting counterfeits

Reviewed on 2020/10/08

Really positive, we are achieving exactly what we were aiming at, and even more.

Really positive, we are achieving exactly what we were aiming at, and even more.

Pros

- The clarity of the platform
- The efficiency of the AI
- The availibility of the Account Manager

Cons

The lack of info when links are denied ; you need to ask your account manager why, which is not possible for all of them when dealing with thousands of links.

Response from Red Points Solutions

Hi, Arnaud

Thank you so much for your review! We love protecting your beautiful products, and helping your brand achieve the goals you have established.

Thank you,

Red Points' team.

Jayme S.
Overall rating
  • Industry: Wholesale
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Red Points Helped Us Remove 3,000 Counterfeits

Reviewed on 2019/07/15

Since starting with Red Points about a year and half ago, we have removed over 3,000 fake listings...

Since starting with Red Points about a year and half ago, we have removed over 3,000 fake listings of Mighty Mug. The swift removal of these knockoffs allows us to protect our brand, our sales margins and ensures that customers buying Mighty Mug are getting an authentic product, backed by our warranty.

Pros

The best thing about Red Points is that it is constantly searching the major e-commerce marketplace looking for counterfeit or knockoff items. Once Red Points locates one of these listings, it is incredibly easy, literally the click of your mouse to have the item removed from eBay, Alibaba, Wish, Amazon or any of the other major marketplaces around the world. We spend 5-15 minutes per day on Red Points and it has been a game-changer for us. We no longer have to choose between growing our business and combatting knockoffs, we can do both.

Cons

We love Red Points and do not have any complaints about the system.

Response from Red Points Solutions

Hi, Jayme!

Thank you so much for your review! We love having you as a client, and we hope to continue protecting your innovative brand for many more years.

Have a nice day,

Red Points Team.

Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51-200 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Buyer Beware the Time Investment Required

Reviewed on 2019/05/19

A Brand Protection Software that is Only as Useful as You Make it - if you have time to dedicate to...

A Brand Protection Software that is Only as Useful as You Make it - if you have time to dedicate to making sure their algorithm is working, it will pay off. This is not set-and-forget

Pros

The service/software can be effective - we definitely saw takedowns that could have been damaging to our e-commerce business if the users were allowed to continue selling their products.

Cons

As with any algorithmic tool, it only gets better with input. If you don't have an employee to monitor and give near-constant feedback on the results, the investment (potentially thousands a month) is wasted. We ended up with e-mails from multiple businesses stating that Red Points had been in touch about a violation of our trademarks/patents and the products targeted had nothing to do with our marks and registrations. To be fair, we used a set-it-and-forget it approach to this tool when we should have been a great deal more active with it.

Response from Red Points Solutions

Thank you very much for your comment. We are really sorry to hear that you did not get to fully leverage our technology to automate the process of detection and enforcement of online IP infringements. Our team works closely with all our clients on a case by case basis to define the adequate scope of protection needed and we would love to connect with you to discuss your feedback in more detail. You can contact us at [email protected]

Red Points team

Josh L.
Overall rating
  • Industry: Design
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

fantastic option for fighting copies of products!

Reviewed on 2020/05/07

Not only does it give us the confidence that copies of our products are being found and dealt with...

Not only does it give us the confidence that copies of our products are being found and dealt with worldwide, but it has also enhanced our relationships with our distributors offshore. They can see we are doing our best to fight this problem for them in their territories.

Pros

Red Points online dashboard is very simple to use and has strong back-end reporting. It is a very quick process to check daily and approve or remove potential copies of our products that they find. The customer service team is excellent even though they are in Europe and we are in New Zealand - has never been a problem for us. It has definitely helped us in our fight against copies worldwide and is great value for money....FAR cheaper than a lawyer!

Cons

Nothing - it is a fantastic product and service.

Response from Red Points Solutions

Hi, Josh

Thank you so much for your review! We love having you as a client, and we hope to continue protecting your innovative brand for many more years.

Have a nice day,

Red Points Team.

Jeffrey V.
Overall rating
  • Industry: Consumer Goods
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

RedPoints Review

Reviewed on 2019/07/15

RedPoints has been vital to the removal of counterfeit and inauthentic versions of an infant...

RedPoints has been vital to the removal of counterfeit and inauthentic versions of an infant teether toy that we produce, along with several variants of trademark infringement. We have pulled nearly 2,000 individual product listings thanks to RedPoints.

Pros

We enjoyed the streamlined interface/UI, responsive team that we can e-mail and get replies from quickly, and a generally quick and painless removal process of infringing content/listings.

Cons

There is a lack of transparency on when/why listings are not removed from online marketplaces. The bots that pull in infringing listings often pull in your own brand's content, so manual monitoring is a must. Listings can also come back online, which I have been told that RedPoints is working on a way to find and monitor this. Until then, if a listing comes back online, it is up to us to find and report it manually.

Response from Red Points Solutions

Hi, Jeffrey

Thank you very much for your comment. We are really happy having The Manhattan Toy Company as a client. We've taken your feedback on board, and we will be investigating the issues you have been encountering. We continually improve our technology to effectively automate the process of detection and enforcement of online IP infringements.

Thank you so much,

Red Points team

Showing 5 reviews of 15 Read all reviews

Red Points FAQs

Below are some frequently asked questions for Red Points.

Red Points offers the following pricing plans:

  • Pricing model: Subscription
  • Free Trial: Available

Contact Red Points for pricing information.

Red Points offers the following features:

  • Investigation Management

Red Points has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Red Points supports the following languages:

English

We do not have any information about what devices Red Points supports

We do not have any information about what integrations Red Points has

Red Points offers the following support options:

Phone Support, Knowledge Base, Online Support

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