About Kipsu

Kipsu is a cloud-based customer communications management software designed to help airport operators and businesses in hospitality, retail, and higher education sectors engage with clients via various channels such as live web chat, in-app messages, SMS, texts, over-the-top (OTT) messengers, and more. Team members can use the shared user interface to view and respond to incoming messages on a unified platform.

The application enables supervisors to gain visibility into the number of messages sent, average response time, top or low performing staff members, and other metrics in the form of graphs. Kipsu allows managers to address clients' concerns, answer questions, and maintain a database of common requests by capturing data on guest interactions. It helps businesses maintain compliance with Telephone Consumer Protection Act (TCPA), General Data Protection Regulation (GDPR), and Health Insurance Portability and Accountability Act (HIPAA) requirements. Hoteliers can also accept guests' dinner reservations or housekeeping requests and notify customers about schedule changes, room status, and departure processes.

Kipsu integrates with various third-party property management, ticketing, and communication systems. Educational institutions can also facilitate engagement across staff members and students on themes such as housing selection and move in/out processes, welfare, and programming feedback, among others to improve students' residential life.

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Images

Kipsu reports
Kipsu chat
Kipsu dashboard
View 4 more
Kipsu screenshot: Kipsu reports Kipsu screenshot: Kipsu chat Kipsu screenshot: Kipsu dashboard

Features

Total features of Kipsu: 15

  • API
  • Activity Dashboard
  • Chat
  • Communication Management
  • Compliance Management
  • Data Visualization
  • HIPAA Compliance
  • Instant Messaging
  • Multi-Channel Communication
  • Push Notifications
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Reporting & Statistics
  • Third Party Integration

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Kipsu FAQs

Below are some frequently asked questions for Kipsu.

Kipsu offers the following pricing plans:

  • Free Trial: Not Available

Please contact Kipsu directly for pricing information.

Kipsu offers the following features:

  • Mobile Access
  • Multi-Channel Communication
  • Third Party Integration

Kipsu has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Kipsu supports the following languages:

English

Kipsu supports the following devices:

Android, iPhone, iPad

We do not have any information about what integrations Kipsu has

Kipsu offers the following support options:

Online Support, FAQs, Knowledge Base, Phone Support

Related categories

See all software categories found for Kipsu.