About Phonexa
Phonexa is an all-in-one marketing software that streamlines call tracking, lead management, ROI tracking, email marketing, and accounting for businesses across healthcare, insurance, or home service industries. Features include automatic call distribution (ACD), call recording, real-time reporting, A/B testing, predictive analytics, URL tracking, and call attribution.
The application’s call logic module enables managers to monitor inbound marketing calls in real-time and acquire caller details based on dialled numbers, behavior, demographics, and incentives. With Phonexa’s E-Delivery platform, advertisers can prepare mailing lists of the targeted audience and create campaigns from predefined custom templates. Marketers can perform analysis on calls, campaigns, or IVR structure and gain insights about high-performing keywords, advertisements, and departments.
Phonexa’s lead management system, LMS SYNC, provides tools to help marketers generate, qualify, track, distribute, and nurture leads using custom filters. With its accounting platform, Books360, finance teams can handle payables and receivables, automate invoices, record total sales and expenses, track cash flows, and set up payment methods for clients.
Pricing starting from:
N/A
- Free Trial
- Free
- Subscription
Devices
Business size
Markets
Supported Languages
Pricing starting from:
N/A
- Free Trial
- Free
- Subscription
Images
Features
Total features of Phonexa: 33
- A/B Testing
- API
- Auto-Responders
- CAN SPAM Compliance
- Call Recording
- Call Routing
- Campaign Management
- Channel Management
- Contact Database
- Contact Management
- Conversion Tracking
- Data Extraction
- Data Import/Export
- Event Triggered Actions
- File Transfer
- IVR / Voice Recognition
- Image Library
- Keyword Tracking
- Lead Capture
- Lead Distribution
- Lead Management
- Lead Nurturing
- Lead Scoring
- Multi-Campaign
- On-Demand Recording
- Performance Metrics
- Pipeline Management
- Predictive Analytics
- Prospecting Tools
- Social Media Metrics
- Template Management
- Text to Speech
- Video Call Recording
Alternatives
Constant Contact
Semrush
ActiveCampaign
SharpSpring
Reviews
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Write a Review!- Industry: Information Technology & Services
- Company size: 51-200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Reports Load Instantly and Unl. Integrations
Reviewed on 2019/04/03
My overall experience has been great. Our team uses vanity numbers to track calls and a custom IVR...
My overall experience has been great. Our team uses vanity numbers to track calls and a custom IVR to route these calls. It helps with our attribution and we are able to see what campaigns are the most profitable, which helps us increase our marketing ROI.
Pros
The software is very fast. Everything loads quickly, easily the most responsive platform we've used. The customer service team is great, they are always available to offer advice and walk you through any problem areas. And maybe the most important aspect is how robust and flexible the software is, we are able to set up integrations with all of the marketing/ sales products that we use.
Cons
The product can be a bet overwhelming because it offers many features. However, after a few training sessions with our team, that concern quickly went away.
- Industry: Marketing & Advertising
- Company size: 51-200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Mati Milller Media Manger - RMI
Reviewed on 2020/06/15
Pros
Phonexa is easy to use and very customization. I am just starting to learn all the capabilities however the ones I am familiar with are easy to use and important in our day to day.
All the different requests I made thus far were solved within the platform or was adjusted to meet my needs.
Cons
I am a new user to the platform and don't have any cons yet.
- Industry: Business Supplies & Equipment
- Company size: 2-10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Nasser is the best
Reviewed on 2020/08/18
Pros
Working with Nasser. He is always attentive and you clean tell he cares. He goes above and beyond to make sure I am happy and understand.
A hard worker.
Also, ALWAYS makes time to meet with me.
I would hire him if i could!
Cons
Set up is miserable so much to do............
- Industry: Financial Services
- Company size: Self Employed
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Incredibly Easy to Use and Provides Very Robust Reports
Reviewed on 2019/03/25
It's an amazing product, and my account manager is pretty phenomenal. It was a bit of a drag when I...
It's an amazing product, and my account manager is pretty phenomenal. It was a bit of a drag when I first signed up because the setup took a while, however once I was up and running, my leads were completely monetized and I was able to fluidly run lead gen and grow it.
Pros
I really enjoy how easy the platform is to use. You can see MTD reporting and group all reports in different ways depending on what you are trying to see. Also the customizable dashboard makes it easy to see all the stats I want at a glance in one location. The best part is that there is an app, so it makes it super easy when I am out and about.
Cons
Sometimes there are updates they make and the notifications are a little vague. However, my account manager always seems to have any answers to the questions I have and provides solutions if no answer.
- Industry: Marketing & Advertising
- Company size: 11-50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Lead Generation & Tracking Platform
Reviewed on 2019/02/13
Pros
Phonexa is definitely all-in-one solution for lead management. Comes with built-in analytics and tracking. Everything is pretty streamlined and easy to manage. We are able to see the lead details in real time and automatic distribution makes our lives easier. For us, the most valuable part of Phonexa is the ability to add additional publishers and buyers into the pipeline. The pipeline is completely customizable, so we have a clear mind that the lead is handled by the right team.
Cons
User documentation is not detailed but Phonexa's account managers are available almost 24/7 for any help request.
Phonexa FAQs
Below are some frequently asked questions for Phonexa.Q. What type of pricing plans does Phonexa offer?
Phonexa offers the following pricing plans:
- Pricing model: Free, Subscription
- Free Trial: Available
Phonexa offers a free trial for three months. after which the software pricing varies according to the platform. Call Logic and LMS SYNC Free plan: $0 Lite plan: starts at $100/month Premium plan: starts at $300/month Enterprise plan: starts at $500/month E-Delivery: starts at $99/month LYNX (Performance marketing platform) Lite plan: starts at $100/month Premium plan: starts at $250/month Enterprise plan: starts at $500/month
Q. What are the main features of Phonexa?
Phonexa offers the following features:
- A/B Testing
- Auto-Responders
- CAN SPAM Compliance
- Call Recording
- Call Routing
- Call Sharing
- Campaign Management
- Channel Management
- Contact Database
- Contact Management
- Conversion Tracking
- Dashboard
- Data Extraction
- Data Import/Export
- Event Triggered Actions
- Event Triggered Email
- File Transfer
- IVR / Voice Recognition
- Image Library
- Keyword Tracking
- Lead Capture
- Lead Distribution
- Lead Management
- Lead Nurturing
- Lead Scoring
- Multi-Campaign
- On-Demand Recording
- Performance Metrics
- Pipeline Management
- Predictive Analytics
- Prospecting Tools
- Record & Playback ability
- Social Media Metrics
- Spam Check
- Template Management
- Text to Speech
- Video Call Recording
Q. Who are the typical users of Phonexa?
Phonexa has the following typical customers:
Small Business, Large Enterprises, Mid Size Business
Q. What languages does Phonexa support?
Phonexa supports the following languages:
English
Q. Does Phonexa support mobile devices?
Phonexa supports the following devices:
Android, iPhone, iPad
Q. What other apps does Phonexa integrate with?
Phonexa integrates with the following applications:
Google AdWords, Google Analytics, Salesforce Sales Cloud
Q. What level of support does Phonexa offer?
Phonexa offers the following support options:
Phone Support, Online Support, FAQs, Knowledge Base, Video Tutorials
Related categories
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