ConnectWise SIEM

4.6 (45)
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Threat detection and response management software

About ConnectWise SIEM

ConnectWise SIEM (formerly Perch) is a threat detection and response management software designed to help enterprises create, launch, and manage cybersecurity programs. The platform enables organizations to identify potential threats and malicious activities across networks and connected devices via a unified portal.

ConnectWise SIEM includes a threat hunting functionality, which allows analysts to view and investigate alerts, network traffic, logs, and threat details using drill-down capabilities. The log ingestion feature sends real-time alerts for critical events, enabling users to analyze and store details related to instances or system errors in a centralized repository for future reference and compliance requirement. Administrators can also utilize the built-in dashboard to define and handle custom threat indicators and maintain an internal intelligence database.

ConnectWise SIEM lets system managers gain insights into PCI DSS and HIPAA compliance, networking, Windows logs, assets, and other metrics. It also supports integration with various third-party applications such as AWS Cloudtrail, Bitdefender, Cisco, Fortinet, Freshdesk, G Suite, Microsoft 365, and more.


Key benefits of ConnectWise SIEM

ConnectWise SIEM (formerly Perch) allows enterprises to detect potential threats, security issues and malicious activities across the network and connected devices via a unified portal. IT professionals can gain visibility into Windows logs, active assets, HIPAA and PCI DSS compliance, networking status and other metrics via a dashboard. Additionally, users can evaluate issues, instance and other events through real-time alerts and store the information in a repository for future reference.


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ConnectWise SIEM Software - Home
ConnectWise SIEM Software - Perchybana
ConnectWise SIEM Software - Event Notifications
ConnectWise SIEM Software - Event Notifications
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ConnectWise SIEM Software - Home
ConnectWise SIEM Software - Perchybana
ConnectWise SIEM Software - Event Notifications
ConnectWise SIEM Software - Event Notifications
ConnectWise SIEM Software - Marketplace
ConnectWise SIEM Software - Dashboard

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ConnectWise SIEM

4.6 (45)
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Starting Price

US$10.00
month
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Pricing Options

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Features

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Integrations

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Ease of Use

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Value for Money

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Customer Service

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Reviews

Overall rating

4.6 /5
(45)
Value for Money
4.5/5
Features
4.4/5
Ease of Use
4.1/5
Customer Support
4.9/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 45
Joe
Joe
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great product to help MSPs scale their security business

Reviewed on 2021/01/05

From the moment we have started working with Perch, they have been at the top of our list of...

From the moment we have started working with Perch, they have been at the top of our list of vendors.

Pros

Ease of sales with account managers
Ease of set up and configuration
Continual development of API

Cons

No - nothing that can come to mind, they have been very easy to work with

Alternatives Considered

USM Anywhere

Reasons for Choosing ConnectWise SIEM

Eventtracker's product support left a lot to be desired and working with Continuum's SOC was a disaster

Switched From

Netsurion

Reasons for Switching to ConnectWise SIEM

SOC
Karl
Overall rating
  • Industry: Computer & Network Security
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A great product that has helped us immensly in providing cyberdefense to our customers

Reviewed on 2021/01/05

A really great team, easy to get a hold of and really a big part of helping us stop the bad guys in...

A really great team, easy to get a hold of and really a big part of helping us stop the bad guys in our customers. We have multiple success stories from this product where a significant crisis was stopped before it became a crisis. Also, it is very reasonably priced. This has made it easier for us to approach even our smaller customer. Lastly, we use the product to help us protect and detect our own network.

Pros

The product is comprehensive. It touches the network, the individual hosts and cloud based resources. It all aggregates into a very flexible and feature rich SIEM or SIEM like tool that helps us really figure out what is going on.

Cons

When we first engaged with Perch they had not yet completed some key integrations. Those have been completed now. I can't really think of a current limitation that we wish were better. We are very happy with the product.

Brian
Brian
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Fully self service managed SIEM

Reviewed on 2024/09/18

It's great to have access to everything I need without having to engage support engineers. I can do...

It's great to have access to everything I need without having to engage support engineers. I can do searches, setup custom reports, and onboard new customers. It's a little slow at times but it does what it says it can do.

Pros

Fully self service. I can setup new customers on my own as well as manage existing ones.

Cons

It can be slow to load at times with no indication something is loading.

Alternatives Considered

Vijilan

Reasons for Choosing ConnectWise SIEM

Stratozen seemed to stop developing their platform.

Switched From

FortiSIEM

Reasons for Switching to ConnectWise SIEM

It is fully self service and supports many log sources.
Rob
Overall rating
  • Industry: Computer Networking
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Perch failed us for Security and compliance

Reviewed on 2021/03/12

Perch is very good at selling its product but it doesn't deliver on its promise. It's not a true...

Perch is very good at selling its product but it doesn't deliver on its promise. It's not a true log mangaement or SIEM. Their SOC is more of a Support than anything else. They are too junior

Pros

pricing is very attractive at first but then it adds up very quickly. It doesn't scale very well.

Cons

Log retention is a problem. We failed an audit because didn't provide the raw logs for the duration that we needed it. Perch is a simple basic alerting that sometimes fails to alert.

Chris
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Perch Security - SOC-backed Threat Hunting and SIEM that is not complicated

Reviewed on 2021/01/06

The people at Perch from the top to the bottom are great. If you run into issues, have questions,...

The people at Perch from the top to the bottom are great. If you run into issues, have questions, or just need some advice, they are there for you. Also, their SOC is based in Houston on USA soil which is important to many when you have someone watching your back from a cyber perspective.

Pros

The Perch solution has a very community-esque feel. Users of Perch love it and are not afraid to support one another, share tips, tricks, customizations, etc. This collaboration and feedback is also present within Perch and the improvements that are made to the product it reflect the users' requests and needs.

Cons

This is a product where the more one puts into it, the one gets out of it. It is no magic system out of the box per se. This is not really Perch's fault, but to the layperson, one could thing that.

Alternatives Considered

Graylog, Splunk Enterprise and USM Anywhere

Reasons for Switching to ConnectWise SIEM

The Perch experience is second-to-none. You can tell they are passionate about their product and it is just not a re-packaging of existing open-source tools.
Showing 5 reviews of 45 Read all reviews

ConnectWise SIEM FAQs

Below are some frequently asked questions for ConnectWise SIEM.

ConnectWise SIEM offers the following pricing plans:

  • Starting from: US$10.00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

Pricing for Perch Security starts at $10 per user per month.

ConnectWise SIEM has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

ConnectWise SIEM supports the following languages:

English

ConnectWise SIEM supports the following devices:

ConnectWise SIEM integrates with the following applications:

AWS CloudTrail, Auth0, Bitdefender GravityZone, Carbon Black Cloud Workload, Cisco Meraki, ConnectWise Automate, ConnectWise PSA, ConnectWise ScreenConnect, Freshdesk, Mailgun, Microsoft 365, Microsoft Teams, Okta, SentinelOne, ServiceNow, Slack, Webroot Business Endpoint Protection, Webroot DNS Protection

ConnectWise SIEM offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

Related categories

See all software categories found for ConnectWise SIEM.