About Stratifyd
Stratifyd is an augmented intelligence and data analytics platform designed to help businesses collect, analyze, and visualize unstructured and structured customer data in real-time. Customer care representatives can develop call transcripts by applying AI modeling, natural language processing, and acoustic modeling capabilities and analyze various voice metrics such as call length, talk rate, energy level, and more.
Using Stratifyd’s text analytics module, customer experience (CX) representatives can categorize and manage unstructured feedback and improve customer experience with the brand. The platform allows managers to gain insights into customer journeys and sentiments, configure workflows, and generate custom reports. Administrators can use the application to measure ROI, create predictive models, analyze inbound customer support interaction data across multiple channels.
Stratifyd offers an API, which lets businesses integrate the system with several third-party platforms such as Mailchimp, Google Analytics, Facebook, Slack, Intercom, Slack, Customer.io, Drift, Salesforce, and more. Other features include anomaly detection, compliance management, data import/export, collaboration, data warehouse management, and reporting.
Pricing starting from:
US$1 000,00/year
- Free Trial
- Subscription
Devices
Business size
Markets
Supported Languages
Pricing starting from:
US$1 000,00/year
- Free Trial
- Subscription
Images
Features
Total features of Stratifyd: 33
- API
- Analytics
- Business Analysis
- Business Intelligence
- Call Recording
- Customer Experience Management
- Customer Service Analytics
- Customizable Reporting
- Data Capture and Transfer
- Data Extraction
- Data Format Management
- Data Import
- Data Import/Export
- Data Mapping
- Data Profiling
- Data Storage Management
- Data Synchronization
- Data Transformation
- Data Visualization
- Engagement Analytics
- Multiple Data Sources
- Predictive Analytics
- ROI Analytics
- Real Time Analytics
- Real Time Data
- Real Time Reporting
- Reporting & Statistics
- Sales Analytics
- Sentiment Analysis
- Speech to Text
- Status Reporting
- Third Party Integration
- Visual Analytics
Alternatives
SAP BusinessObjects
Reeport
Clarifai
Dundas BI
Stratifyd FAQs
Below are some frequently asked questions for Stratifyd.Q. What type of pricing plans does Stratifyd offer?
Stratifyd offers the following pricing plans:
- Starting from: US$1 000,00/year
- Pricing model: Subscription
- Free Trial: Not Available
Stratifyd pricing starts at $1000/year/user.
Q. What are the main features of Stratifyd?
Stratifyd offers the following features:
- Call Recording
- Customer Experience Management
- Sentiment Analysis
Q. Who are the typical users of Stratifyd?
Stratifyd has the following typical customers:
Small Business, Large Enterprises, Mid Size Business
Q. What languages does Stratifyd support?
Stratifyd supports the following languages:
English
Q. Does Stratifyd support mobile devices?
We do not have any information about what devices Stratifyd supports
Q. What other apps does Stratifyd integrate with?
Stratifyd integrates with the following applications:
Customer.io, Drift, Facebook, Gmail, Google Analytics, Indeed, Mailchimp, Optimizely, Slack, Twitter
Q. What level of support does Stratifyd offer?
Stratifyd offers the following support options:
Phone Support, Online Support, Knowledge Base, Video Tutorials
Related categories
See all software categories found for Stratifyd.
