---
description: Learn how Verint Speech Analytics can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Verint Speech Analytics Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Speech Analytics Software](/directory/2043/speech-analytics/software) > [Verint Speech Analytics](/software/2037415/verint-speech-analytics)

# Verint Speech Analytics

Canonical: https://www.getapp.za.com/software/2037415/verint-speech-analytics

> Verint® Speech Analytics™ is a cloud-based software which helps businesses transcribe and analyze calls to gain customer insights in real-time. It allows organizations to measure customer satisfaction levels, calculate customer churn rates, analyze agents’ performance, and run marketing campaigns.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Verint
- **Location**: Melville, US
- **Founded**: 2004

## Commercial Context

- **Pricing Details**: Please contact Verint directly for pricing information.
- **Target Audience**: 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Andorra, Argentina, Armenia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Bhutan, Bolivia, Bosnia & Herzegovina, Brazil, Brunei, Bulgaria, Cambodia, Chile, China and 96 more

## Features

- API
- Activity Dashboard
- Audio Capture
- Automatic Transcription
- CRM
- Call Center Management
- Call Monitoring
- Call Recording
- Communication Management
- Compliance Management
- Customer Experience Management
- Generative AI
- IVR
- Natural Language Processing
- Performance Metrics
- Predictive Analytics
- Quality Assurance
- Search/Filter
- Sentiment Analysis
- Speech-to-Text Analysis

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Speech Analytics Software](https://www.getapp.za.com/directory/2043/speech-analytics/software)

## Alternatives

1. [Rilla](https://www.getapp.za.com/software/2071538/rillavoice) — 4.8/5 (348 reviews)
2. [Fathom](https://www.getapp.za.com/software/2071295/fathom-1) — 5.0/5 (807 reviews)
3. [Gong.io](https://www.getapp.za.com/software/115403/gong-io) — 4.8/5 (560 reviews)
4. [CallAI](https://www.getapp.za.com/software/2068364/callai) — 4.7/5 (7 reviews)
5. [Transkriptor](https://www.getapp.za.com/software/2074121/transkriptor) — 4.7/5 (550 reviews)

## Links

- [View on GetApp](https://www.getapp.za.com/software/2037415/verint-speech-analytics)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/emerging-technology-software/a/verint-speech-analytics/> |
| en-AE | <https://www.getapp.ae/software/2037415/verint-speech-analytics> |
| en-AU | <https://www.getapp.com.au/software/2037415/verint-speech-analytics> |
| en-CA | <https://www.getapp.ca/software/2037415/verint-speech-analytics> |
| en-GB | <https://www.getapp.co.uk/software/2037415/verint-speech-analytics> |
| en-IE | <https://www.getapp.ie/software/2037415/verint-speech-analytics> |
| en-NZ | <https://www.getapp.co.nz/software/2037415/verint-speech-analytics> |
| en-SG | <https://www.getapp.sg/software/2037415/verint-speech-analytics> |
| en-ZA | <https://www.getapp.za.com/software/2037415/verint-speech-analytics> |

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