About Penny

Penny is designed to help sales consultants interact with customers and automate sales workflows using artificial intelligence (AI) and machine learning technology. It enables marketing and sales teams to calculate churn rates, monitor market trends, and identify opportunities to optimize customer engagement and retention processes.

Professionals can use the application to conduct audits for scripted messages and website content to maintain CCPA compliance. Using Penny's automation engine, employees can manage and prioritize various customer interactions operations, from prospecting to sharing order details and scheduling follow-up sessions. Organizations can use the application to handle prospect filtering, receive product recommendations, and view income producing activity (IPA) lists on a unified platform.

Penny supports integration with various direct selling platforms including Exigo and DirectScale, which helps marketing teams handle direct and social selling and synchronize product data in real-time. Other features include data storage management, activity tracking, automated notifications, multi-level Marketing, team management, data encryption, and more.

Devices

Business size

S M L

Markets

United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico

Supported Languages

English

Images

Penny daily tasks
Penny daily schedule
Penny customer care module
Penny customer care
Penny order details
Penny order details
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Penny screenshot: Penny daily tasks Penny screenshot: Penny daily schedule Penny screenshot: Penny customer care module Penny screenshot: Penny customer care Penny screenshot: Penny order details Penny screenshot: Penny order details

Features

Total features of Penny: 46

  • Activity Tracking
  • Analytics
  • Auditing
  • Automated Sales
  • Automatic Notifications
  • Campaign Analysis
  • Campaign Management
  • Campaign Planning
  • Compliance Management
  • Configurable Workflow
  • Content Filter
  • Content Library
  • Content Management
  • Content Repository
  • Customer Accounts
  • Customer Activity Reporting
  • Customer Database
  • Customer Experience Management
  • Customer Profiling
  • Data Format Management
  • Document Automation
  • Email Marketing Management
  • Gamification
  • Interactive Content
  • Lead Management
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Marketing
  • Multi-Country
  • Opportunity Management
  • Order Management
  • Performance Metrics
  • Prospecting Tools
  • Real Time Notifications
  • Referral Tracking
  • Reporting & Statistics
  • Retention Management
  • Sales Analytics
  • Sales Forecasting
  • Sales Orders
  • Sales Reporting
  • Sales Tracking
  • Security Auditing
  • Social Media Integration
  • Social Network Marketing
  • Trend Analysis

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Reviews

Overall rating

4,6 /5
(31)
Value for Money
4,7/5
Features
4,6/5
Ease of Use
4,6/5
Customer Support
4,9/5

Already have Penny?

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Showing 5 reviews of 31
Cyndi W.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 501-1 000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Feedback

Reviewed on 2020/12/30

Excellent. I love the program and feel with a few more tweaks it will be even more amazing.

Excellent. I love the program and feel with a few more tweaks it will be even more amazing.

Pros

It helps to hold myself and my team accountable. Love being able to merge it with so many platforms so we will never run out of leads.

Cons

Too many steps....there are a few tasks I do that could be much easier. I do not want to schedule followups with people I am in constant contact with.

Response from Penny AI

Accountability is everything in the Direct Sales Industry, we are so glad we are able to provide this for you and your team. Thank you for flagging that you find there are too many steps when following up. We will do our best to look into this for you! Thank you for the wonderful feedback Cyndi.

All the best,

-David, CEO/Co-Founder at Penny

Joanne O.
Overall rating
  • Industry: Cosmetics
  • Company size: 10 000+ Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Love Penny

Reviewed on 2020/12/30

Penny keeps me organized & productive even when I'm feeling lazy.

Penny keeps me organized & productive even when I'm feeling lazy.

Pros

I love how I can sync all of my Facebook, Instagram, LinkedIn and phone contacts. When I sit down to work, Penny tells me exactly who to reach out to or follow up with to keep me organized. I love how it syncs with my R+F back office as well. Penny helps me follow up with people I would have otherwise forgotten about!

Cons

It would be great if I could send an email to all of my solution tool contacts via one quick email. This would come in handy when there is a sale or new deal.

Response from Penny AI

Hi Joanne, Thank you for taking the time out of your day to provide Penny with valuable feedback. I am so glad to see how much you love using Penny as your personal assistant. We will look into adding this feature to Penny. Thank you for bringing it to my attention!

All the best,

-David, CEO/Co-Founder at Penny

Melisa W.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 10 000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Thank you for all you do!

Reviewed on 2021/01/20

From the very beginning I have always had the most pleasant experience with Penny and the entire...

From the very beginning I have always had the most pleasant experience with Penny and the entire staff! Everyone is extremely friendly and always willing to help me have a BIG DAY!

Pros

This software has been such an integral part of working efficiently and effectively! The level of detail that has been put into the software that is specific to our company/industry’s needs has been an incredible asset to my business and to those in my team!

Cons

A little nuance is going through hundreds contacts that I follow on platforms such as Instagram that get rolled up in my contact list that are celebrities or companies. These are not true contacts and it’s a little time consuming to weed them out rather than approving them being added to my list.

Response from Penny AI

Hi Melisa!

Thank you so much for appreciating the thoughtfulness of our developers work in order to customize Penny to suit your company and consultants needs!

If you're finding categorizing and filtering through your contacts time consuming, I'd recommend you focus solely on completing tasks on your Daily screen as those are the contacts Penny has determined are hot leads and who're most likely to respond positively to your reach out! If you'd like more tips on that, reach out to us via our chat and we'll be happy to provide you with more tips on how to utilize Penny to maximize her tools for your business workflow!

Hope to hear from you soon, have a great #BIG day and keep up the great work!

Dawn G.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great CRM for Network Marketing!

Reviewed on 2020/12/30

Amazing customer service! Continuous improvement! Helpful organizational tool! Keep the updates...

Amazing customer service! Continuous improvement! Helpful organizational tool! Keep the updates coming as this is the way to a successful network marketing business!

Pros

Penny has customized several features for Isagenix making it easier and easier for all Associates to utilize this tool. I love the ability to see customers past and upcoming orders. The content is helpful as well.

Cons

Inability to customize custom lists a little further so all 100 people on your list do not appear on your daily tasks. As someone who likes to complete tasks daily, this causes me to not use custom lists. Tags assigned by Penny in current customers are lengthy for some and the only option to save changes in some screens is to scroll all the way down past all the tags.

Response from Penny AI

Thanks for your comments Dawn, We are so happy to hear how much you're loving the app. Penny is only as good as the feedback we get and this is no exception. This is a great suggestion and you haven't been the first one to request it. We are listening! Stay tuned for more updates and enhancements as Penny grows. The content was created to streamline your workday- glad you noticed!

All the best,

-David, (CEO-Co-Founder)

Marina G.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Penny App - CRM for my Rodan+Fields Network Marketing Business

Reviewed on 2020/12/30

My overall experience with Penny has been excellent. Comfort of mind at the end of the day that I...

My overall experience with Penny has been excellent. Comfort of mind at the end of the day that I have touched on all aspects of my business, in a timely and efficient manner is super important. Being able to pick up where I left off, no matter where I am, what distracted me from my session or when I am able to return to my tasks is helpful in the bigger picture.

Pros

• Super easy to set up, import contacts from social media channels and even my iPhone contact list. Super important to have them all in one place.
• Excellent and user friendly welcome to the platform, and easily accessible tutorials
• Virtual Assistant is excellent, highly responsive and results driven. They check back to make sure that they have resolved your problem / query / questions on use, circle back with live discussions and tutorials. They really listen to what it is that I as a user need the platform to do for speed and efficiency.
• The ability to tackle my Day all on one page, is super helpful. Everything from my reachouts to followups, autoship reminders, staying on top of my connections and even reaching deeper into my community to stay in touch with contacts I may not have followed up with consistently.
• One of my biggest challenges has always been on the follow up, and contacts falling through the gaps. Penny helps me to stay on top of this, giving me comfort and removing the anxiety that comes with these activities.
• I LOVE the Custom Lists Feature. I can create a targeted list in seconds for any specials my company or team may be running, and even add our companies content directly from penny.
• Fill my Funnel feature is amazing. Penny is doing some profiling. I am just digging deeper into this, but find it is taking some guesswork out of my prospecting as Penny identifies prospects that fit the profile of my current team and client base.

Cons

I would like to be able to identify, at a glance, follow ups that I set up myself, versus the ones that Penny has set up. I can do this by the date of the follow ups and by categorizing them, however, sometimes I haven't done all of the steps and just want to know where the followups and reachouts come from at a glance. It could be colour or icon tagging. And then again, maybe I am just not using the feature properly.

Response from Penny AI

Dear Marina, I truly appreciate your wonderful and detailed review of Penny. This is so awesome to hear, thank you for sharing your growth with us! We look forward to adding on more features and updates this year to further help you easily manage your daily business activities and help keep your follow-ups more organized. Thank you for taking time out of your day to provide valuable feedback to us at Penny!

All the best,

-David, CEO/Co-Founder at Penny

Showing 5 reviews of 31 Read all reviews

Penny FAQs

Below are some frequently asked questions for Penny.

Penny offers the following pricing plans:

  • Free Trial: Not Available

Please contact Penny AI Technologies directly for pricing information.

Penny offers the following features:

  • Compliance Management
  • Content Management
  • Gamification
  • Lead Management
  • Multi-Channel Marketing
  • Multi-Country
  • Order Management
  • Performance Metrics
  • Prospecting Tools
  • Referral Tracking
  • Social Media Integration

Penny has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Penny supports the following languages:

English

Penny supports the following devices:

Android, iPhone

We do not have any information about what integrations Penny has

Penny offers the following support options:

Online Support

Related categories

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