Solarvista
About Solarvista
Solarvista™ is the world's first '2-in-1' field service management system that is built within, and provided with, 'no-code' application builder technology. It streamlines your field service operations by providing ready-made but customisable features that work together to create intentful, easy-to-use, business process automation. Running in both web and on phones, tablets and PCs/laptops, it lets you do more, with less, whilst improving customer experience whilst enabling an agile business.
A complete field service management system...
Store all information you need to run your operation, including customers, sites, equipment/assets, products, inventory info, pricing policies, agreements/contracts, service levels, rosters, skills, qualifications, territories, responsibilities, knowledgebase, workflow definitions and much more.
Plan work using a calendar view for each operative viewable by agenda, timeline, day, week & month formats.
Bill easily as invoices are automatically calculated in real-time from your own rules and generated automatically for completed work or recurring fees from service agreements.
... or a custom field/workflow application.
Build custom field-oriented workflow applications with ‘no code’ required, in minutes not months.
Leverage our ready-made library for common business functions, such as SLA computation, parts tracking and billing.
Configure data sources with custom fields, labels etc., and configure workflows using simple flow-charts and setup activities/forms that must be completed at each stage.
Even better, a hybrid of both ready-made and custom...
Unique '2-in-1' architectural approach allows our richly featured field service management system to be customised to meet your exact needs.
By combining ready-made features with custom features built using the embedded 'no-code' technology, your business can achieve outstanding results in a rapid timeframe.
Key benefits of Solarvista
Deliver better service.
Create workflows that exactly match your specific customer or business needs. Operatives are prompted for specific information at key stages.
Gain business insight.
With a built-in connector to Microsoft® Power BI™, your data can be posted in real-time to be displayed on dashboards & interactive reports.
Save time.
Avoid unnecessary phone calls and manual completion of paperwork or long-winded documents attached to emails.
Use any devices.
Because our mobile apps are available for iOS™ , Android™ and Windows™, your operatives can use the devices they prefer or already own.
Improve cashflow.
Automated calculation of bills means you can send invoices or post data to your accounting software as soon as work is completed.
Simplify IT.
The software is accessed via a modern web browser and native mobile apps. There's no need for additional servers or expensive IT personnel.
Easy roll-out.
The mobile apps are available for free from major app stores and updated automatically. They are designed to be quick to learn and easy to use.
Become agile.
React quickly to new business demands as you can make design changes to the system yourself and publish these instantly to your users.
Improve security.
We run entirely within Microsoft’s Azure data centres which operate to the highest reliability, resilience and security standards.
No expensive development.
You can build applications without deep technical knowledge; no need for expensive developers; no need to wait for apps; just click and save to publish.
Improve compliance.
Ensure compliance with standards and processes by mandating key activities at key moments and ensuring data captured is complete and validated.
Save money.
When processes are automated and communications just flow in an instant, you'll save time which saves money.
Get more work done.
Plan better with instant data flows means more jobs per day is possible.
Improve revenue.
Make sure you bill for everything you can, whether fees, labour or parts/materials related.
Keep service on track.
Stay notified when service standards depart from plans or from service levels.
Sell more services.
Quickly produce accurate quotations and estimates which can be well presented via custom PDFs.
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Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Civil Engineering
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A great product to record Data on Site
Reviewed on 2021/01/15
I'm overall satisfied with Solarvista what it delivers. There is always room for improvement but I...
I'm overall satisfied with Solarvista what it delivers. There is always room for improvement but I believe it is one of the best product I've come across for data recording on site.
Pros
Solarvista is a great product due to the fact that can be used as a platform and is easily and largely configurable to the business needs. The integration within the company has happened gradually and the software has streamlined and made more efficient a lot of processes.
Cons
It is hard sometimes to get custom features required because the product development is quite ringfenced.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Powerful no-code platform for field service
Reviewed on 2023/07/27
We have implemented Solarvista for a number of our customers. We've been able to structure and...
We have implemented Solarvista for a number of our customers. We've been able to structure and automate processes those customers thought would always be stuck in Excel. For me personally the API was a huge plus - few products in this industry have such a comprehensive API.
Pros
The flexibility and configurability of Solarvista is front and centre to its' appeal. No two field service companies have exactly the same processes so a platform that can be configured to match the businesses' processes is ideal, and worth investing the time in configuring.
Cons
The documentation focuses heavily on the "standard template" functionality of Solarvista, but the real strength of the product is in its' configurability. If this configurability were better documented admins could implement faster and be less dependent on Solarvista's support.
Reasons for Switching to Solarvista
Solarvista provided the balance of out-of-the-box functionality and flexibility needed for our projects. Solarvista works well for larger orgs willing to invest in process automation.- Industry: Security & Investigations
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Solarvista - One to Avoid
Reviewed on 2024/04/24
Dreadful. Moved away from the system very early on when the flaws were identified.
Dreadful. Moved away from the system very early on when the flaws were identified.
Pros
The features and functionality it offered. Appeared to be offer extensive integrated functionality.
Cons
The entire implementation process which led to us doubting it could ever be the field service management solution it aimed to be.
- Industry: Medical Devices
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Service & Repair Software
Reviewed on 2023/08/11
We are using Solar Vista to run the whole of our field and workshop service and repair functions....
We are using Solar Vista to run the whole of our field and workshop service and repair functions. It allows us to track medical devices and their service hhistory.
Pros
The mobile app is very good, our engineers love the way it work so easily for them when out on the road.
Cons
The onboarding process was longer than we had expected, however we have developed a system that is extremely useful, so the time put in will benefit us in the long term.
Alternatives Considered
JoblogicReasons for Choosing Solarvista
We have out grown FilemakerReasons for Switching to Solarvista
We found the flexibility and functions best suited our needs, its an off the shelf product that also has a large amount of customisable features.- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Solar PV and heat pump installer review
Reviewed on 2023/08/11
The team at Solarvista have been great at helping me to define our requirements and at setting up...
The team at Solarvista have been great at helping me to define our requirements and at setting up the system.
Pros
The fields and workflow have been developed to specifically meet our requirements. The team at Solarvista have been helpful with setting it up and offering additional options and advice on how to set up workflows.
Cons
It took some time to set up and get going. The biggest challenge has been getting my own team using it consistently, which is out of Solarvista's control
Solarvista FAQs
Below are some frequently asked questions for Solarvista.Q. What type of pricing plans does Solarvista offer?
Solarvista offers the following pricing plans:
- Starting from: £23.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Solarvista LIVE offers a 30-day free trial for new users, after which the software is available across 3 pricing tiers, details of which are outlined below – Lite – £23/user/month or £19/user/month (billed annually) Standard – £39/user/month or £33/user/month (billed annually) Enterprise – Please contact Solarvista Software directly for pricing information.
Q. Who are the typical users of Solarvista?
Solarvista has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Solarvista support?
Solarvista supports the following languages:
English
Q. Does Solarvista support mobile devices?
Solarvista supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Solarvista integrate with?
Solarvista integrates with the following applications:
Connect, Dynamics 365, Flow, Microsoft Power BI, OneDrive, Sage 50cloud Accounting, Xero, Zapier
Q. What level of support does Solarvista offer?
Solarvista offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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