About Hotel Connect
Hotel Connect is a cloud-based property management software designed to help independent hotels create bookings, track inventory changes, and handle promotions to receive more reservations. The drag-and-drop interface lets users check-in guests and manage bookings from a unified platform.
Key features of Hotel Connect include housekeeping management, loyalty program, maintenance management, marketing automation, front desk management, online booking, and rate management. The application allows teams to modify pricing and track inventory changes from within a calendar view. Multiple room types can be connected to each other, enabling hoteliers to specify rates for luxury rooms as more expensive than standard doubles.
Hotel Connect can filter and view guest name, booking number, market segment, arrival date, and other details from a centralized dashboard. Hotels can also use the system to accept online payments whilst maintaining compliance with PCI guidelines. Hotel Connect helps managers create advanced reports and gain insights into revenue generated over a period of time and the number of bookings obtained from multiple channels.
Pricing starting from:
€5,00/month
- Free Trial
- Free Version
- Subscription
- Open Source
Key benefits of Hotel Connect
- Check-in guests with one click
- Quickly create bookings
- Simple housekeeping management
- Easily update prices and restrictions
- Create promotions that get you more bookings
- Add additional products, such as bike rental
Devices
Business size
Markets
Supported Languages
Pricing starting from:
€5,00/month
- Free Trial
- Free Version
- Subscription
- Open Source
Images
Features
Total features of Hotel Connect: 70
- API
- Activity Dashboard
- Administrative Reporting
- Availability Indicator
- Availability Management
- Billing & Invoicing
- Billing Rate Management
- Booking Management
- Built-in Accounting
- CRM
- Calendar Management
- Channel Management
- Client Portal
- Collaboration Tools
- Communication Management
- Credit Card Management
- Credit Card Processing
- Customer Activity Tracking
- Customer Database
- Customer Experience Management
- Customizable Templates
- Data Import/Export
- Data Synchronization
- Digital Signage
- Digital Signature
- Direct Deposit
- Discount Management
- Drag & Drop
- Electronic Payments
- Electronic Signature
- Email Templates
- Employee Management
- For Vacation Rentals
- Front Desk Management
- GDS/OTA Integration
- Guest Experience Management
- Housekeeping Management
- Inventory Management
- Inventory Tracking
- Invoice Management
- Loyalty Program
- Maintenance Management
- Maintenance Scheduling
- Marketing Automation
- Mobile Access
- Mobile Signature Capture
- Monitoring
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Currency
- Multi-Location
- Multi-Property
- Online Booking
- PCI Compliance
- Point of Sale (POS)
- Price / Margin Management
- Promotions Management
- Purchasing & Receiving
- Rate Management
- Reporting & Statistics
- Reporting/Analytics
- Reservations Management
- Room Booking
- Self Service Portal
- Single Property
- Summary Reports
- Third Party Integrations
- To-Do List
- User Management
- Website Integration
Alternatives
Hostaway
NewBook
eviivo
Clock PMS
Reviews
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- Industry: Hospitality
- Company size: 11-50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Intuitive and friendly
Reviewed on 2021/04/03
Overall our experience with Hotelconnect has very good. If someone think to swich old software to...
Overall our experience with Hotelconnect has very good. If someone think to swich old software to Hotelconnect, this is it.
Pros
- HotelConnect is a software for everyone. It is very intuitive, stable and easy to use - friendly
- They are wonderful to work with. Fantastic support for a great product
- The software is extremely functional for everything you need
Cons
There is nothing bad I can say about. All is great
- Industry: Hospitality
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Hotel Connect is Easy to use, Beautifully designed and Powerful
Reviewed on 2020/12/23
My experience with Hotel Connect has been very satisfactory due to different significant...
My experience with Hotel Connect has been very satisfactory due to different significant opportunities it offers, which includes: improve in customer experience and satisfaction, increase yield, lower training cost, improves fast and easy check-ins and check-outs, lower operational cost and increases productivity.
Pros
One of the standout features is the consistent in screen layout for Reservations, Arrivals, Guest in-House, Departures, No-shows, Availability, Manual Reservation and Cancelled Reservations and Status. All essential information are within 1 or 2 click .
Hotel Connect Rate calendar gives freedom for specific rate availability restrictions based on Date range, Occupancy, Min/Max length of stay and Maximum rooms available for sale.
The easy interface gives total control of the Revenue Management, and integration from the old system was easy, thanks to the easy and eye catching combinations of Toolbars , Icons and Tabs.
Training the hotel employees with Hotel connect was really easy because of its user friendly interface, and unique simplicity design that makes the software self explanatory, which helped instill further confidence into hotel staffs and their overall working tools and output.
Cons
Hotel Connect is a powerful software product that offers many important features, and I believe that the developers can introduce its functionality in offline mode in the nearest future.
- Industry: Hospitality
- Company size: 11-50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great easy learning PMS with a variety of new feature and really fast set up
Reviewed on 2021/03/07
Pros
The PMS is really easy to adapt to, it takes few hours to learn everything about it.
since we are working with this PMS the training time for the new workers decreased significantly.
the system is really initiative and you can learn everything just with playing with the system.
Another great thing is all the extra features which we didn't have in our old systems - everything became automatically and it is much less work for the front desk
Cons
I have nothing bad to say about the system, I am really happy with this PMS
- Industry: Hospitality
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
User-friendly, beautiful design and great service
Reviewed on 2020/12/23
The main reason why we've chosen HotelConnect is due to the fact that we are directly connected to...
The main reason why we've chosen HotelConnect is due to the fact that we are directly connected to the channels. We don't pay unnecessary costs and save a lot of money. On top of that, the work-flow is incredible. I wouldn't want to switch to another PMS anymore.
Pros
HotelConnect is an amazing PMS. Its simplicity ensures that all users (even the ones without training) understand the system and are able to use it right away. The interface is beautifully designed, which is something I haven't seen much at other PMS's.
HotelConnect is a PMS and Channel Manager in one, which is unique in itself. This has helped our hotel cut costs as we don't have to pay additional costs and are directly connected to the channels.
Lastly, the pricing is unbelievable. HotelConnect gives you all the features (and more) for a very low cost.
Cons
In the past years that I've been using HotelConnect, I've never had any issues with the system. It works phenomenally!
- Industry: Hospitality
- Company size: 51-200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best PMS & Channel manager a hotelier could ask for
Reviewed on 2020/12/22
Before using HotelConnect we were dependent on the support team of our previous PMS or the channel...
Before using HotelConnect we were dependent on the support team of our previous PMS or the channel manager, with HotelConnect, we can solve most of the problems ourselves, since the system is very user-friendly. We have to contact their support team only if we need to add a new OTA and we get to choose if we want to do the mapping ourselves or ask HotelConnect team to do it for us.
Pros
User friendly, self-explanatory product, easy to manage for every staff member. It is a PMS & channel manager in one, it reduces a lot of costs for our hotel. Customer support is very attentive and quick, easy communication. Interface in regards to direct channel connectivity is very fast. We are very happy with it!
Cons
Nothing to mention, we did not have any problems.
Hotel Connect FAQs
Below are some frequently asked questions for Hotel Connect.Q. What type of pricing plans does Hotel Connect offer?
Hotel Connect offers the following pricing plans:
- Starting from: €5,00/month
- Pricing model: Free, Subscription, Open Source
- Free Trial: Available
One clear low price for every hotel, use our cloud based PMS and channel manager for just € 5 per room per month. You will get everything you need to run your hotel. Book a demo to see how HotelConnect can help you run your hotel.
Q. What are the main features of Hotel Connect?
We do not have any information about Hotel Connect features
Q. Who are the typical users of Hotel Connect?
Hotel Connect has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+
Q. What languages does Hotel Connect support?
Hotel Connect supports the following languages:
Arabic, Catalan, Chinese, Czech, Dutch, English, French, German, Greek, Hebrew, Hungarian, Italian, Portuguese, Romanian, Russian, Spanish, Traditional Chinese
Q. Does Hotel Connect support mobile devices?
Hotel Connect supports the following devices:
Q. What other apps does Hotel Connect integrate with?
Hotel Connect integrates with the following applications:
Channels, Mailchimp, Oaky, SiteMinder, Stripe, Twinfield, Zapier
Q. What level of support does Hotel Connect offer?
Hotel Connect offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
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