---
description: Learn how Cbox can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Cbox Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [Cbox](/software/2037943/cbox)

# Cbox

Canonical: https://www.getapp.za.com/software/2037943/cbox

> Cbox is a cloud-based live chat application, which helps online communities, groups, and event organizers facilitate communication across participants in real-time. Managers can embed the tool within websites using codes and share URLs with visitors for quick access.
> 
> Verdict: Rated **4.0/5** by 1 users. Top-rated for **Ease of Use**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 1.0/5 | Based on overall reviews |
| Value for Money | 1.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 0% | (0/10 Likelihood to recommend) |

## About the vendor

- **Company**: Cbox

## Commercial Context

- **Pricing model**: Per Feature (Free version available)
- **Pricing Details**: Cbox is offered across four pricing plans, outlined below.
Cbox Free: Available for free
Cbox Premium: $1.67 per month billed annually
Cbox Pro: $7.50 per month billed annually
Cbox Pro+: $15+ per month billed annually
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Chat/Messaging
- Customizable Branding
- Mobile Access
- Multi-Channel Communication
- Proactive Chat
- Real-time Consumer-facing Chat
- Search/Filter
- Single Sign On
- Transcripts/Chat History

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base

## Category

- [Live Chat Software](https://www.getapp.za.com/directory/561/live-chat/software)

## Alternatives

1. [WhatsApp](https://www.getapp.za.com/software/2035411/whatsapp) — 4.7/5 (16296 reviews)
2. [Slack](https://www.getapp.za.com/software/91563/slack) — 4.7/5 (24046 reviews)
3. [Text Request](https://www.getapp.za.com/software/2051851/text-request) — 4.6/5 (1193 reviews)
4. [LiveChat](https://www.getapp.za.com/software/8385/livechat) — 4.6/5 (1715 reviews)
5. [LiveAgent](https://www.getapp.za.com/software/91301/liveagent) — 4.7/5 (1753 reviews)

## Reviews

### "NO CUSTOMER SERVICE AT ALL \!\!\!\!\!" — 4.0/5

> **Chris** | *02 July 2021* | Entertainment | Recommendation rating: 0.0/10
> 
> **Pros**: i love the chatroom  and all its features.
> 
> **Cons**: wish it had a few more features  like video chat and was WordPress compatible . most of all i wish they had CUSTOMER SERVICE \!\!\!\!\! 3 emails to the contact us page and still nothing back from them and i am a paid in full member check to be sure completely  that this CBox product is compatible with your needs  cause this company doesn't seem to do refunds or to even talk to their customers GOOD LUCK
> 
> Love the product it does exactly what it says  but  does have a bit of customer service

## Links

- [View on GetApp](https://www.getapp.za.com/software/2037943/cbox)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/cbox/> |
| en-AE | <https://www.getapp.ae/software/2037943/cbox> |
| en-AU | <https://www.getapp.com.au/software/2037943/cbox> |
| en-CA | <https://www.getapp.ca/software/2037943/cbox> |
| en-GB | <https://www.getapp.co.uk/software/2037943/cbox> |
| en-IE | <https://www.getapp.ie/software/2037943/cbox> |
| en-NZ | <https://www.getapp.co.nz/software/2037943/cbox> |
| en-SG | <https://www.getapp.sg/software/2037943/cbox> |
| en-ZA | <https://www.getapp.za.com/software/2037943/cbox> |

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